JUMBO - IT Project Manager - Head Office (Yorkdale Mall)

AXIATA DIGITAL ADVERTISING SDN BHD; Toronto; On-site; CAD 100,000 - 116,000; Full time

Benefits offered by this job

Competitive compensation

Comprehensive benefits package

Career growth opportunities

Job summary

JUMBO, preparing to launch in Canada, seeks an IT Project Manager to lead the planning, execution, and delivery of technology initiatives supporting retail operations and growth in Toronto. You will collaborate with internal teams and external partners to deliver enterprise system implementations on time and within scope.

The ideal candidate has at least 3 years of IT project management experience, strong vendor coordination skills, and hands-on AS/400 IBM i knowledge.

Qualifications

• Minimum of 3 years of experience managing IT projects with strong technical background.
• Experience with AS/400 (IBM i) systems and enterprise applications.
• Experience working with external IT vendors and technology partners.

Responsibilities

• Lead end-to-end IT projects from initiation through planning, execution, testing, implementation, and post-go-live support.
• Develop project plans, timelines, budgets, and resource allocation.
• Coordinate with internal stakeholders, business users, and external vendors to ensure successful execution.
• Gather, analyze, and document business requirements and translate into technical solutions.
• Manage risks, issues, dependencies, and change requests with regular status updates.
• Support system implementations, UAT, user training, and change management.

Skills

IT project management

Vendor management

Stakeholder communication

Cross-functional collaboration

AS/400 IBM i expertise

Tools

ERP systems

POS systems

WMS

Job description

JUMBO, part of the Fox Group, is one of Europe's leading supermarket retailers and is entering the Canadian market soon, bringing its customer-first approach and innovative retail experience to a new audience.

Founded in the Netherlands, JUMBO is the second-largest supermarket chain in the Netherlands, operating more than 740 stores across the Netherlands and Belgium with approximately 22% market share. The company is part of the privately owned Van Eerd Group, which began as a grocery wholesale business in 1921. Today, JUMBO is recognized for its commitment to quality, value, exceptional customer service, and continuous innovation in retail.

As JUMBO prepares to launch in Canada, this is an exciting opportunity to join a growing organization at the beginning of its Canadian journey and play a key role in shaping the future of one of Europe's most successful grocery brands.

About the Role

JUMBO is seeking an experienced IT Project Manager to lead the planning, execution, and successful delivery of technology initiatives that support our retail operations and business growth. The ideal candidate combines strong technical expertise with excellent project management skills and has experience working with enterprise applications, cross-functional teams, and external technology partners.

Key Responsibilities

• Lead end-to-end IT projects from initiation through planning, execution, testing, implementation, and post-go-live support.
• Develop project plans, timelines, budgets, and resource allocation while ensuring projects are delivered on time and within scope.
• Coordinate with internal stakeholders, business users, and external vendors to ensure successful project execution.
• Gather, analyze, and document business requirements, translating them into effective technology solutions.
• Manage project risks, issues, dependencies, and change requests while proactively communicating project status.
• Support system implementations, user acceptance testing (UAT), user training, and change management activities.
• Collaborate with technical teams to ensure seamless integration and deployment of enterprise systems.
• Monitor project performance, track milestones, and provide regular updates to management.
• Ensure adherence to project management best practices, governance standards, and documentation requirements.
• Build strong relationships across business units to understand operational needs and drive continuous improvement initiatives.

Qualifications

• Minimum of 3 years of experience managing Information Technology (IT) projects, with a strong technical background and understanding of enterprise systems.
• Proven experience managing the full project lifecycle, including planning, execution, implementation, monitoring, and successful delivery within established timelines and budgets.
• Experience working with external IT vendors, technology partners, and service providers.
• Minimum of 3 years of experience working with AS/400 (IBM i) systems; hands-on implementation or application support experience is considered a strong asset.
• Experience leading system implementations, user training, testing, change management, and post-implementation support.
• Strong understanding of business processes and the ability to gather, analyze, and translate business requirements into technical solutions.
• Experience with enterprise applications such as ERP, POS, WMS, or other retail systems is an advantage.
• Strong analytical, organizational, and problem-solving skills with excellent attention to detail.
• Excellent communication and interpersonal skills with the ability to collaborate effectively across departments and with business stakeholders.
• Proven ability to manage multiple priorities in a fast-paced environment.
• Self-motivated, proactive, results-oriented, and accountable with a strong sense of ownership.
• Experience working in cross-functional and multicultural environments is considered an asset.
• Availability to work full-time.

Preferred Qualifications

• Experience in the retail industry or omnichannel retail environments.
• Familiarity with project management methodologies such as Agile, Waterfall, or hybrid approaches.
• Experience managing enterprise software implementations and system integrations.

Why Join JUMBO?

• Be part of the launch of one of Europe's leading supermarket brands into the Canadian market.
• Work on exciting technology transformation initiatives that will shape a new retail operation.
• Collaborate with diverse, high-performing teams in a dynamic and innovative environment.
• Enjoy opportunities for professional growth and career development within an international organization.
• Competitive compensation and comprehensive benefits package.

Salary Range: $100,000 – $116,000

This is a vacant position.

Fox Group is an equal opportunity employer committed to diversity and inclusion and we encourage applications from all qualified candidates, including those with disabilities. We will accommodate applicants’ needs, upon request, throughout all stages of the recruitment process. Please inform us of the accommodation(s) that you may require. Information received relating to accommodation will be addressed confidentially.

We thank all applicants for your interest in this exciting opportunity, however, only qualified applicants will be contacted