JS-U26-9 Youth Worker

Springboard; Toronto; On-site; CAD 37,415; Part time

Benefits offered by this job

Comprehensive benefits package

Job summary

A community-focused organization in Toronto is seeking a part-time Youth Worker to provide support for youth involved in the justice system. Responsibilities include maintaining a safe environment, engaging with youth and families, and managing care records. The ideal candidate has a diploma in social sciences and experience with trauma-informed care. This role requires flexibility with shifts and collaboration with various stakeholders, offering an opportunity to make a meaningful impact in the community.

Qualifications

• Minimum one year experience working with youth who have experienced trauma.
• Demonstrated experience in crisis prevention and intervention.
• Strong understanding of systemic barriers faced by young people.

Responsibilities

• Support youth and ensure records are current and complete.
• Assist with care management and appointment scheduling.
• Foster a safe and supportive environment for youth.

Skills

Trauma-informed care

Crisis prevention

Communication skills

Collaboration

Culturally responsive approach

Education

Diploma in Social Sciences, Child and Youth Care, or Social Work

Tools

Microsoft Office

Job description

About Us

Springboard’s mission is to build stronger communities by helping youth and adults develop the skills they need to reach their full potential. As a charitable organization, we deliver innovative, professional and diverse programming by establishing partnerships between our clients and their community. Springboard’s program areas include community justice, employment, developmental services, youth justice, Weed out The Risk and The Community Learning HUB.

People are at the centre of everything we do. We foster opportunities for skills development, personal growth and social interaction. We also actively promote work/life balance and mental health supports. We foster communication across the agency, from our Town Halls to our quarterly Springboard orientations. We are a learning organization and our people have the opportunity to provide feedback into all areas of the organization. We have an active Employee Engagement Committee that focuses on connecting staff through communication, a rewards and recognition program, career development initiatives and social/team building opportunities. Springboard offers a comprehensive benefits package for full‑time, permanent staff and a savings plan for all permanent positions.

The Opportunity

Job Class: Union

Department: Justice Services

Location: Toronto, ON - Downtown

Status: Part‑Time, Permanent

Pay Rate: $27.16 per hour

Vacancy Number: JS-U26-9

Number of vacancies: 1

Available: Immediately

Hours/Shifts: You will work 30 hours weekly:

Sunday: 4pm – 11:30pm
Monday: 4pm – 11:30pm
Tuesday: 4pm – 11:30pm
Wednesday: 4pm – 11:30pm
Schedules are subject to operational needs.

Terry Fox House is a 24/7, live‑in program which provides services to young men involved in the youth justice system, who have been charged with an offense and ordered for either open custody or detention placements. The team provides education and employment support, life‑skills programming, and transitional planning that best supports individuals when they leave the program.

Reporting to the Supervisor, the Youth Worker is responsible for maintaining a structured, trauma‑informed and safe setting for 24/7 coverage for the youth in our care, as aligned with ministry operational guidelines, as well as the daily educational needs of the youth, in partnership with the Toronto District School Board.

The position involves shift work which entails 7‑day, 24‑hour coverage – flexibility to work on days, afternoons/evenings and overnight shifts, weekdays, weekends and beyond regular shifts as needed. Travel to other locations/communities due to programming is required.

Ways You Can Contribute

• Youth Engagement & Direct Programming
  • Working closely with the Senior Counsellor and leadership team to support youth, including ensuring all youth records are current and complete.
  • Supporting with the tracking of youth needs such as clothing, hygiene items.
  • Supporting in ensuring all medical/dental/health appointments are arranged and tracked appropriately.
  • Support Senior Counsellor with case management, including completing Part 1 of the intake process for incoming youth.
  • Supporting in the secondary intake process for incoming youth, with Senior Counsellor support.
  • Scheduling, preparing, planning for, and co‑facilitating case management planning meetings with required members.
  • Supporting communication with parents/guardians, ally persons, resource persons, probation officer, etc.
  • Assisting with scheduling youth appointments and programming.
  • Attending court with youth.
  • Supporting youth with hygiene, life skills, social skills, and individualized planning.
  • Participating in the supervision, training, and developmental growth of new staff members, students and volunteers.
  • Helping youth and their families/supports reach their individual goals.
  • Fostering a safe and healthy work environment for the residence, youth, and staff as per policies, procedures and legislation; de‑escalating challenging behaviours and responding to crisis situations.
  • Ensuring all youth records are closed and stored according to licensing standards and program policy.
  • Preparing and pre‑cooking dinner following safe food handling protocols.
• Administration & Professional Development
  • Maintaining timely and accurate notes and logs using case management and other software, and performing other administrative tasks as per program model and policies.
  • Supporting reporting of statistics and notes for program evaluation or special projects.
  • Writing Serious Occurrence Reports Level 2 as required, with support from program leadership and Senior Counsellor.
  • Performing security calls, house checks, and documenting as per policy.
  • Auditing program logs.
  • Actively participating in individual and team meetings, supervisory meetings, planning sessions, case management meetings, and designated trainings.
  • Working effectively with other members of the team.
  • Modeling the agency’s philosophy and mission statement and the program’s values and beliefs at all times.
  • Other responsibilities as may be assigned.
  • Participating in strategic planning and other organizational initiatives and committees as required.
  • Regular reporting to funders, internal accounting, and fiscal management of program budget.
  • Executing other responsibilities necessary to achieve program objectives and deliverables.

Who You Are

• Diploma in Social Sciences, Child and Youth Care, Social Work (related education considered).
• Minimum one year experience working with youth who have experienced trauma, using a trauma‑informed framework.
• Demonstrated experience in crisis prevention and intervention.
• Direct experience engaging with diverse populations and applying a culturally responsive lens to all interactions.
• Valid G driver’s license.
• Strong understanding of systemic barriers faced by young people.
• Excellent interpersonal, written, and verbal communication skills.
• Demonstrated ability to collaborate with multiple stakeholders effectively and efficiently with minimal supervision.
• Effective understanding and use of technology, including Microsoft Office applications.

Additional Assets

• Understanding of relevant legislation and institutional policies (including the Youth Criminal Justice Act, Education Act, Safe Schools Act).
• Experience working within a licensed residential setting.
• Knowledge of social service agencies operating in Toronto and willingness to broaden knowledge of clients from outside the area.
• Current Standard First Aid and CPR certificate, CPI, ASIST.
• Case management experience and experience in a live‑in program preferred.

Application Instructions

Thank you for your interest in working with Springboard. Please submit a cover letter and resume in a single document. Employment requires satisfactory VSS, references and proof of education. Deadline for applications is March 24, 2026. Only selected candidates will be contacted. Resumes received after the deadline may be considered at the discretion of the hiring supervisor. No phone calls, please. Thank you for applying.

AI in our Hiring Process: We use an application tracking system with AI‑assisted tools to help us stay organized and review applications efficiently. While technology supports the process, it never replaces human judgment. Every application is personally reviewed by the hiring manager, and all hiring decisions are made by people — not AI.

Springboard values diversity and is committed to an inclusive and accessible environment. Accommodations are available throughout the recruitment process upon request.

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