JS-U26-39 Youth Justice Worker Attendance

Springboard; Toronto; On-site; CAD 45,000 - 55,000; Full time

Benefits offered by this job

Benefits package

Pension plan

Training and career development

Job summary

Springboard is seeking a Justice Worker for our Attendance Program in Toronto to provide intake, case management, and individualized programming for youth aged 12-24. The role emphasizes trauma-informed practice and collaboration with partners to support positive outcomes.

You will report to the Supervisor and help implement curriculum, monitor progress, and coordinate with Toronto District School Board (TDSB) and community organizations. Relevant diploma and experience with youth are required.

Qualifications

• Minimum 2-year diploma in Social Work, Child & Youth Work, or related field.
• Minimum 2 years' related experience working with youth and/or vulnerable populations.
• Some knowledge of and/or experience working within the youth justice system.
• Understanding of community organizations and supports for youth.
• Experience engaging diverse populations with a culturally responsive approach.
• Strong interpersonal, written, and verbal communication skills; ability to collaborate with multiple stakeholders.
• Experience in problem-solving and group facilitation.

Responsibilities

• Complete intake, assessment, planning, and case management for youth referred.
• Deliver individual and group programming and contribute to curriculum development.
• Build respectful, strength-based relationships to support engagement and progress toward goals.
• Use trauma-informed crisis prevention, intervention, and de-escalation strategies.
• Connect youth with community services and supports; assist with referrals and navigation.
• Maintain regular communication with youth, referral sources, and team members.

Skills

Interpersonal communication

Written communication

Verbal communication

Problem-solving

Group facilitation

Collaboration

Education

Diploma in Social Work / Child & Youth Work

Job description

ABOUT US

Springboard's mission is to build stronger communities by helping youth and adults develop the skills they need to reach their full potential. As a charitable organization, we deliver innovative, professional and diverse programming by establishing partnerships between our clients and their community. Springboard’s program areas include community justice, employment, developmental services, youth justice, Weed out The Risk and The Community Learning HUB.

WHO WE ARE

People are at the centre of everything we do. We foster opportunities for skills development, personal growth and social interaction. We also actively promote work/life balance and mental health supports. We foster communication across the agency, from our Town Halls to our quarterly Springboard orientations. We are a learning organization and our people have the opportunity to provide feedback into all areas of the organization.

We have an active Employee Engagement Committee that focuses on connecting staff through communication, a rewards and recognition program, career development initiatives and of course, social and team building opportunities. Springboard offers a comprehensive benefits package for full time, permanent staff and, for all permanent positions, a savings plan that helps support our people in all aspects of their lives.

THE OPPORTUNITY

Job Class

Union

Department

Justice Services

Location

2568 Lawrence Ave East, Toronto ON

Status

Full-time, Permanent

Pay Rate

$49,872.48 per annum

Vacancy Number

JS-U26-31

Number of vacancies

1

Available

Immediately

Hours/Shifts

Mon-Thursday 11:00am-7:00pm, Fridays 8:30am-4:30pm

Flexibility to work beyond regular shift due to programming needs may be required.

Coverage at other sites and travel may be required.

Schedules may change depending on operational requirements

Our youth community justice programs deliver programming to young people aged 12-24. Our programs provide alternative to formal court processes and/or custody, and work to engage young people in further developing their skills and seek to repair harm caused where possible.

Reporting to the Supervisor of our youth community justice programs, the Justice Workers for our Attendance Program collaborate to provide individualized case management, support, and individual and group programming to justice-involved youth. This position is responsible for intake and case management, individualized service planning, ongoing communication with young people and referral sources, program facilitation, and connecting young people with appropriate community supports and resources Programming includes individual and group-based interventions focused on areas such as emotional regulation, decision-making, substance use, healthy relationships, and other identified needs.

The role also provides individual and group programming within our two Toronto District School Board (TDSB) partnership programs located onsite at our Attendance Centre.

WAYS YOU CAN CONTRIBUTE

Program Delivery & Case Management

• Complete intake, assessment, planning, and case management for youth referred
• Deliver individual and group programming and contribute to the ongoing review and development of program curriculum and resources
• Build respectful, strength-based relationships with young people that support engagement, accountability, and progress toward identified goals
• Use trauma-informed crisis prevention, intervention, and de-escalation strategies when youth are experiencing distress, escalation, or crisis
• Connect young people with relevant community services, resources, and supports, and support referrals and system navigation as required
• Maintain regular communication with young people, referral sources, and other members of the team regarding participation, progress, and identified needs
• Support the delivery of programming within our TDSB partnership programs
• Create meaningful opportunities for youth feedback and participation in program evaluation and continuous improvement
• Support the collection and review of program data to inform evaluation, reporting, program quality, and ongoing development
• Support placement students, as assigned

Partnerships

• Develop and strengthen collaborative relationships with community partners and referral sources that support young people’s needs and goals
• Work collaboratively with justice system partners, including Crown Attorneys, defense counsel, probation officers, and other court personnel, as well as Toronto District School Board (TDSB), Toronto Police Service (TPS), community organizations, and other service providers
• Foster relationships and represent the program and organization at network tables, community groups, conferences, etc. as assigned

Administration & Professional Development

• Maintain timely, accurate, and complete case notes, referral information, statistics, reports, meeting documentation, and other required program records
• Ensure documentation and information-sharing practices are consistent with policies, program requirements, privacy requirements, and applicable legislation
• Participate in team meetings, supervision, and other program nad organizational meetings
• Maintain consistent and professional communication with young people, referral sources, colleagues, and community partners
• Participate in program evaluation, strategic planning, organizational initiatives, and committees as required
• Other responsibilities as assigned

WHO YOU ARE

Knowledge/Experience

• Minimum 2-year diploma in Social Work, Child & Youth Work, or related field
• Minimum 2 years' related experience working with youth and/or vulnerable populations
• Some knowledge of and/or experience working within the youth justice system
• Understanding of the many community organizations and supports available to young people
• Direct experience engaging with diverse populations and an ability to apply a culturally responsive lens to all interactions, including with youth, staff, and partners
• Strong interpersonal, written, and verbal communication skills and a demonstrated ability to collaborate with multiple stakeholders effectively, respectfully, and efficiently with minimal supervision
• Experience in problem-solving and working through immediate challenges Demonstrated experience in group facilitation
• Proven ability to work collaboratively within and across teams
• Satisfactory Vulnerable Sector Screening (VSS) and willingness to apply for Broad Record Check (BRC)

In addition, the following are considered assets:

• Understanding of relevant legislation and institutional policies (including the Youth Criminal Justice Act, Education Act, Safe Schools Act)
• Knowledge of the social service organizations operating in Toronto and a willingness to broaden knowledge with respect to young people coming from outside of our geographic location
• Current Standard First Aid and CPR certificate, CPI, ASIST

AI in our Hiring Process: We use an application tracking system with AI-assisted tools to help us stay organized and review applications efficiently. While technology supports the process, it never replaces human judgment. Every application is personally reviewed by the hiring manager, and all hiring decisions are made by people — not AI.

Springboard values the diverse skills and experiences and is committed to an inclusive and accessible environment. Accommodations are available throughout the recruitment process upon request.

Why Join Springboard?

• Be part of a mission-driven, inclusive organization that values people and impact.
• Comprehensive benefits package and pension plan.
• Access to training, mentorship, and career development opportunities.
• A dynamic team environment focused on learning, growth, and making a difference.
• Active Employee Engagement Committee that focuses on connecting staff through communication, a rewards and recognition program, career development initiatives and of course, social and team building opportunities.