Job Title Clinical Support Worker

Lookout Housing + Health Society; Surrey; On-site; CAD 46,000 - 49,000; Full time

Job summary

Lookout Housing and Health Society in Surrey, BC is seeking a Clinical Support Worker to assist residents with daily living, education and skill-building to promote independence and safety. The position requires completing respirator fit testing and adherence to COR/WorkSafeBC standards; clean-shaven faces are required for proper seal.

Shifts cover days, evenings and overnights, seven days a week. Responsibilities include intake support, service planning, crisis intervention, finances and

Qualifications

• Related Diploma or Certificate or minimum Grade 12 education, plus two (2) year of recent related experience or equivalent combination of education, training and experience
• Familiarity with community resources, particularly addiction, mental health and harm reduction.
• Must have current OFA 1 First Aid Certificate
• Crisis Intervention Skills Training an asset
• Class 4 driver's License an asset
• Ability to work independently or in a team setting
• Strong ability to manage stress and organize workload
• Excellent communication, writing and documentation and organizational skills.
• Understands and maintain clientele/worker boundaries
• Ability to work with disadvantaged and challenging adults in a diverse environment
• Quick learner and self-motivated
• Strong physical and mental ability to perform work tasks and operate job related equipment.
• Minimum of two years sobriety required
• Criminal Record Clearance – vulnerable sector

Responsibilities

• Will participate in resident intake and provide support services and assessment
• Will identify challenges for resident and develop service plans, crisis intervention, administer finances and medication
• Ensure that basic needs are met by working closely with the individual on a long-term, ongoing basis
• Complete required paper work and maintain statistical and evaluative data
• Assist with volunteers and practicum students on site
• Some external work is likely to occur. Use of an automobile may at times be useful
• Case planning
• Employees are expected to remain alert and attentive during working hours. Sleeping during shifts is not permitted
• Responsible for complying with and contributing to all aspects of health and safety program
• Other duties as required

Skills

Communication

Organization

Documentation

Stress management

Education

Diploma or Certificate

Grade 12

Job description

Clinical Support Worker

Date: Aug 14, 2026

Location: Surrey, BC, CA

Company: Lookout Housing and Health Society

Employment Status

Casual

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We provide housing and a range of support services to adults with low or no income who have few, if any, housing or support options. Because the people we serve have challenges meeting basic needs and goals, we place minimal barriers between them and our services. For more information about Lookout, please visit www.lookoutsociety.ca

Location

Carr's Place

15 minute walk from Gateway Skytrain

Days and Hours of work

7 days a week, day, afternoon/evening and overnight shifts, weekdays, weekends and holidays

Shifts are 7.5 hours in length

Days of rest shall be consecutive. Schedule may change with two weeks’ notice

Probationary/qualifying period will be 488 hours with mid and end point reviews

Salary

$33.49 - 35.31 depending upon applicant's length of seniority (as per the Collective Agreement)

Job Summary

The Clinical Support Worker (CSW) reports to Site Manager and works in accordance with the mission and philosophy of Lookout Housing and Health Society including following Lookout's Code of Ethics. The CSW works with residents to provide assistance, support, education and skill training. Will work with resident to maintain and develop greater independence and stability with the goal of a healthier and more independent living arrangement.

This position requires successful completion of respirator fit testing, as Lookout is COR (Certificate of Recognition) certified and must comply with WorkSafeBC health and safety requirements. To ensure a proper respirator seal during fit testing and use, employees are required to be clean-shaven where the respirator seals against the face.

Job Duties

• Will participate in resident intake and provide support services and assessment
• Will identify challenges for resident and develop service plans, crisis intervention, administer finances and medication
• Ensure that basic needs are met by working closely with the individual on a long-term, ongoing basis
• Complete required paper work and maintain statistical and evaluative data
• Assist with volunteers and practicum students on site
• Some external work is likely to occur. Use of an automobile may at times be useful
• Case planning
• Employees are expected to remain alert and attentive during working hours. Sleeping during shifts is not permitted
• Responsible for complying with and contributing to all aspects of health and safety program
• Other duties as required

Qualifications & Competence

• Related Diploma or Certificate or minimum Grade 12 education, plus two (2) year of recent related experience or equivalent combination of education, training and experience
• Familiarity with community resources, particularly addiction, mental health and harm reduction.
• Must have current OFA 1 First Aid Certificate
• Crisis Intervention Skills Training an asset
• Class 4 driver's License an asset
• Ability to work independently or in a team setting
• Strong ability to manage stress and organize workload
• Excellent communication, writing and documentation and organizational skills.
• Understands and maintain clientele/worker boundaries
• Ability to work with disadvantaged and challenging adults in a diverse environment
• Quick learner and self-motivated
• Strong physical and mental ability to perform work tasks and operate job related equipment.
• Minimum of two years sobriety required
• Criminal Record Clearance – vulnerable sector

Closing Date

Applications will be accepted until September 18, 2026 at 5:00 pm