Job Number 001-CS006- Concierge Security Supervisor

Robust Security Service; Brampton; On-site; CAD 38,000 - 60,000; Full time

Job summary

Robust Security Service invites applications for a Concierge Security Supervisor to oversee day-to-day security operations in a residential setting, ensuring resident safety and compliance with site policies. The role requires a proactive, client‑focused approach and the ability to manage incidents with discretion.

Ideal candidates show a mature, non-judgmental attitude toward vulnerable clients, strong communication and teamwork skills, and the stamina to work night shifts, weekends, and

Qualifications

• Mature, non-judgmental attitude toward vulnerable clients.
• Basic understanding of issues faced by elderly residents in care environments.
• Ability to use initiative and make quick decisions within policy and procedure.
• Understanding of Health & Safety at work and related risks.
• Driver with a clean license (preferred).

Skills

Analytical Thinking

Commitment and Drive

Teamwork

Effective Communication

Resilience

Customer Focus

Adaptability to Change

Independent Work

Punctuality and Integrity

Physical Fitness

Tools

MS Office

Job description

Job Number 001-CS006- Concierge Security Supervisor:

1. KNOWLEDGE & EXPERIENCE

1.1. A mature & non-judgmental attitude to working with a client group that may present challenging behavior

1.2. A basic understanding of the often complex issues likely to be presented by the vulnerable elderly people. These are likely to include: mental & physical ill health; challenging behavior including bad behavior; drug & alcohol abuse; anti-social behavior; offending & leaving care

1.3. The confidence to challenge appropriately & the ability to use initiative & make reasoned & quick decisions within provided policy & procedural framework

1.4. An understanding of Health & Safety at work & the likely issues to occur in a residential building.

2. SKILLS & ABILITIES

2.1. Analytical Thinking – Sifts and analyses information to solve problems

2.2. Commitment and Drive – Conscientious, professional, proactive & solution focused

2.3. Efficiency and Effectiveness – Organizes & prioritizes, delivers on time & meets standards

2.4. Teamwork – Considerate & supportive, flexible & responsible

2.5. Effective Communication – Articulate, ability to communicate effectively with young people & seeks to understand & be understood. Writes clearly & concisely

2.6. Resilience – Responds positively to challenges, is reflective & not risk averse. Demonstrates emotional intelligence

2.7. Customer Focus – Builds effective relationships, enabling & promoting positive relationships with people.

2.8. Embracing Change and Innovation – Responds positively to new ideas & change, proactive & solution focused

2.9. Ability to work alone without direct supervision

2.10. Good customer care skills, honesty, punctuality &integrity

2.11. Ability to be self-servicing in using computers (MS Office) to create notes & logs & to send and receive emails.

2.12. Reasonable level of physical fitness and an ability and willingness to work flexibly on a shift Rota including throughout the night, weekends and Bank Holidays

2.13. A driver with a clean driver’s license