Job (Edmonton): Bar Supervisor – Citadel Theatre

Theatre Alberta; Edmonton; On-site; CAD 19,000 - 30,000; Part time

Job summary

The Citadel Theatre in Edmonton is seeking a reliable Bar Supervisor to provide leadership in our Guest Services Department on a part-time basis. The role involves supervising bar staff, ensuring excellent patron experiences, and performing bar duties in a fast-paced environment.

Responsibilities include training and coordinating bartenders, maintaining inventory, handling POS transactions, and ensuring compliance with regulations.

Qualifications

• Leadership and customer-service orientation for a supervisory role.
• Experience in a fast-paced restaurant or bar environment is preferred.
• Excellent verbal and written communication skills are essential.
• Ability to problem solve and stay composed under pressure.
• Physical ability to lift up to 50 lbs as part of the role.
• ProServe certification is an asset.

Responsibilities

• Lead bar team, training, supporting, disciplining, and assigning tasks.
• Coordinate bar activities with Bartenders, Managers, and FOH staff to ensure top service.
• Pour and mix cocktails, beer and wine following training and regulations.
• Use POS to process transactions, handle cash, and maintain accuracy in reports.
• Maintain a clean, organized bar area and up-to-date product knowledge.
• Fulfill other duties as needed.

Skills

Leadership

Customer service

Bartending

Communication

Problem solving

Physical stamina

Tools

POS system

Job description

Job (Edmonton): Bar Supervisor – Citadel Theatre

The Citadel Theatre, one of Canada’s largest and busiest professional, not-for-profit theatre companies and facilities, is looking for a reliable, customer service oriented individual to provide leadership in our Guest Services Department as a part-time BAR SUPERVISOR

Function/Role:

The Bar Supervisor is an integral part of the Citadel team. The successful candidate will coordinate and support bar activities, ensuring the highest level of patron experience. The Bar Supervisor must be ready to take a proactive leadership role in maintaining a respectful and positive workplace where all of our stakeholders are excited, connected and invested in the work of the theatre.

Responsibilities and Expectations:

Reporting to the Senior Manager of Front of House Operations and Assistant Bar Manager, Bar Supervisors:

• Ensure the highest possible level of customer service to all patrons visiting The Citadel Theatre.
• Providing excellent leadership to the bar team. Training, supporting, disciplining, assessing workload, and assigning tasks to bartenders on shift.
• Work closely with a team of Bartenders, Managers, and Front of House staff to ensure the highest possible level of customer service to all patrons visiting The Citadel Theatre.
• Pour and mix cocktails, beer, and wine in accordance with Citadel training, recipes, and AGLC serving regulations.
• Use a POS system to process transactions, handle cash, run reports, and maintain inventory with a high level of accuracy and integrity.
• Ensure a meticulously clean environment before, during, and after service.
• Maintain up to date, perfect knowledge of product and specs to a standard which allows consistent execution, and accurate communication to patrons.
• Other duties as requested.

Job Requirements:

• Available to work flexible hours and must be available weekends and evenings. (This position will have mainly weekend and evening hours but some daytime availability is an asset.)
• 1 to 2 years of restaurant experience, bartending experienced is considered an asset
• Ability to thrive in a fast-paced, very busy environment
• Excellent verbal and written communication skills
• Ability to problem solve and think on your feet
• Ability to comfortably carry and lift 50lbs to shoulder height
• ProServe certification is considered an asset

This is a casual, part-time paid position. The number and length of shifts vary based upon our show and rental schedules and needs.

Posting will remain open until January 20, 2020 or until a suitable candidate is found.

The Citadel Theatre is an equal opportunity employer and is committed to a culture of respect and cooperation with all staff, artists, colleagues, volunteers and internal / external parties.