Job (Edmonton): Barista Supervisor – Citadel Theatre

Theatre Alberta; Edmonton; Vor Ort; CAD 20.000 - 28.000; Vollzeit

Zusammenfassung

The Citadel Theatre in Edmonton is seeking a reliable Barista Supervisor to lead the Ghostlight Coffeehouse team within our Guest Services Department. This role combines customer service leadership with hands-on beverage and food preparation in a fast-paced theatre environment.

You will manage baristas, ensure accurate cash handling, and uphold safety and quality standards while delivering excellent patron experiences.

Qualifikationen

• 18 years of age or older
• 2–3 years of customer service experience preferred
• Ability to lead others and provide feedback
• Able to lift up to 50 lbs and stand for long periods
• ProServe certification is an asset
• Flexible hours including mornings, evenings and weekends
• Strong verbal and written communication skills

Aufgaben

• Lead a team of baristas, managers and FOH staff to ensure top service
• Greet patrons and maintain up-to-date product knowledge
• Resolve patron concerns to ensure positive outcomes
• Provide clear guidance and feedback to team members
• Open and close the venue as assigned
• Prepare drinks and food items per guidelines
• Operate POS, process transactions and manage cash with accuracy
• Assist with inventory and order products as needed
• Maintain a clean, sanitized work area and comply with safety policies

Kenntnisse

Customer service

Leadership

Communication

Cash handling

ProServe

Fast learner

Problem solving

Team supervision

Heavy lifting

Tools

POS system

Jobbeschreibung

Home » Blog » Job (Edmonton): Barista Supervisor – Citadel Theatre

The Virgin Trial – Alberta Theatre Projects The Virgin Trial
Alberta Theatre Projects

The Virgin Trial – Alberta Theatre Projects The Virgin Trial
Alberta Theatre Projects

Directed by: Glynis Leyshon
Written by: Kate Hennig
Actors Pictured: Nigel Shawn Williams, Jamie Konchak, Emma Houghton, Conrad Belau & Sarah Orenstein
Set Design: Scott Reid.
Lighting Design: David Fraser
Costume Design: Heather Moore
Photo: Benjamin Laird

Photo Credits

Directed by: Glynis Leyshon
Written by: Kate Hennig
Actors Pictured: Nigel Shawn Williams, Jamie Konchak, Emma Houghton, Conrad Belau & Sarah Orenstein
Set Design: Scott Reid.
Lighting Design: David Fraser
Costume Design: Heather Moore
Photo: Benjamin Laird

Job (Edmonton): Barista Supervisor – Citadel Theatre

Job (Edmonton): Barista Supervisor – Citadel Theatre

The Citadel Theatre, one of Canada’s largest and busiest professional, not-for-profit theatre companies and facilities, is looking for a reliable, customer service oriented individual to provide leadership in our Guest Services Departmen t as a part-time or full time position.

KEY RESPONSIBILITIES:

• Work closely with a team of Baristas, Managers, and Front of House staff to ensure the highest possible level of customer service to all patrons visiting The Citadel Theatre
• Greet patrons and maintain up to date, knowledge of product and specs to answer any questions that may arise
• Resolve patron concerns as they arise to ensure a positive outcome for all involved
• Maintain a positive learning environment by providing clear, and respectful feedback to team members
• Organizes and complete opening and closing duties as assigned
• Prepare various drinks and food items in accordance with Ghostlight Coffeehouse and AHS guidelines
• Use a POS system to process transactions, handle cash, run reports, and maintain inventory with a high level of accuracy and integrity
• Work with management to order, receive and take inventory of product
• Maintaining a clean and sanitized environment before, during, and after service
• Other duties as requested

JOB REQUIREMENTS:

• 18 years of age or older
• Available to work flexible hours including early mornings, evenings and weekends.
• Fast learner
• Ability to thrive in a fast-paced environment
• Able to lead others and proactively solve problems
• Be responsible for the preparation of deposits and cash floats for staff
• 2 to 3 years of customer service experience, coffee experience is considered an asset
• Excellent verbal and written communication skills
• Ability to problem solve and think on your feet
• Ability to comfortably carry and lift up to 50lbs to shoulder height
• ProServe certification is considered an asset

This is a part time or full time paid position and the hourly wage is $17.50. The number and length of shifts vary based upon our show and rental schedules and needs. This position will start in December 2021.

Accommodations for job applicants with disabilities are available upon request. The Citadel Theatre is committed to having our team reflect the community it serves and actively welcome applicants from diverse and equity-seeking backgrounds. The Citadel also endeavors to create and guard a culture of respect and cooperation with all staff, artists, colleagues, volunteers and internal / external parties.

Thank you for your interest but only those persons chosen for interviews will be contacted. No telephone calls please.

Citadel Theatre’s COVID-19 protocols (such as masking, screening, testing, vaccinations) are a part of our “Returning Safely Policy,” to ensure everyone is safe in at the work place. PLEASE NOTE – Citadel Theatre’s vaccination protocol will be in place for this position. Anyone working in the building is expected to be fully vaccinated (if they are medically able). Please be aware of this requirement before you submit your resume.

Theatre Alberta does not necessarily endorse the organizations and/or individuals submitting Classified listings on our site. It is the responsibility of each patron using the Theatre Alberta Classifieds to research the integrity of the organizations who submit listings to which they are applying/responding and to verify specific information, especially pertaining to the job/audition listings and youth listings.