IT Technical Associate

Kaizen Lab Inc.; Centre Wellington; On-site; CAD 55,000 - 75,000; Full time

Benefits offered by this job

Extended health care

Dental care

RRSP match

On-site parking

Tuition reimbursement

Vision care

Wellness program

Life insurance

Employee assistance program

Job summary

Kaizen Lab Inc. in Ontario is seeking an IT Technical Associate to support manufacturing and business IT systems.

You will split focus between automation systems and information technology, performing preventive maintenance, PLC/HMI/robot programming, ERP project work, and end-user support. The role requires post-secondary in IT/automation, hands-on PLC experience, active directory, server management, and a proactive problem-solving mindset.

Qualifications

• Post-secondary education in Information Technologies, Industrial Automation or Engineering Technology is preferred.
• Experience with PLC programming and controls is an asset.
• Ability to troubleshoot IT and network issues effectively.

Responsibilities

• Provide user support and administrate security.
• Lead and execute projects for ERP system implementation and optimization.
• Responsible for user and desktop support as well as hardware repair.
• Identify, troubleshoot and repair network issues and install network components.
• Configure and troubleshoot IT hardware/software; including printers, scanners, switches and mobile devices.
• Administer Active Directory and server management.
• Lead and execute projects involving SQL and other programming languages.
• Lead and execute ERP projects.
• Other tasks as assigned.

Skills

PLC programming

Network troubleshooting

IT support

Active Directory

Education

Post-secondary education in Information Technologies, Industrial Automation or Engineering Technology

Tools

OPC Servers

SQL

ERP system

Job description

POSITION DESCRIPTION

Job Title: IT Technical Associate

Department: Engineering

Reports To: Information Technologies Coordinator

Note: The following is not intended to be all-inclusive. Business conditions change and develop, as well as the individual develops requiring flexibility, straightforward communication, and forward thinking to prepare and adapt to change. The individual is expected to grow within these guidelines focusing on excellence within the role. You work in a friendly and courteous manner providing an accurate flow of communication (Both internal and external).

This will prepare the individual for potential future positions as the business needs require and the individual demonstrates their contribution and potential.

Your position is responsible for providing professional and dependable service and develop our Team’s capability to deliver JEC’s key objectives to all our customers and suppliers. You will have a complete understanding of all customer/supplier requirements.

Your understanding of JEC’s Business Management System Manual, the associated BMS policies, processes, and their interaction is imperative. A commitment to JEC’s philosophy of Safety, Morale, Quality, Cost, Delivery & Environment is a requirement.

This role will be measured against specific targets as noted in the departmental business plan.

SUMMARY

Responsible for maintenance of the facilities IT Systems.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Note: Each associate will be required to focus primarily on one of two assigned internal support roles defined below.

Automation Systems Support

• Completion of preventative maintenances (PM) as scheduled

• Review PM’s for correct equipment and pass forward any finding to Team Leader/Coordinator

• Completion of assigned DM activity in plant that may include modifying processes, custom fabrications, testing and evaluating current and new processes for improvements, PLC programming, Robot programming, HMI programming

• Train associates on basic maintenance skills and tools, OPM activities and equipment operation

• Provide training for Production Team Leaders on any improvements that are made to the process so that they can train Production Associates on all changes

• Be a part of new equipment installations

• Complete communication documentation as well as updating any documentation that need to be change due to an improvement in process; This includes CAD drawings, line layouts, and SOP’s

• Lead and execute projects involving Industrial control systems, OPC Servers, PLCs, HMIs and other devices.

• Other duties may be assigned

Information Systems support

• Provide user support and administrate security.

• Lead and execute projects for our E.R.P. system.

• Responsible for user and desktop support as well as hardware repair

• Identify, troubleshoot and repair network issues and install network components

• Configure and troubleshoot IT related hardware and software; including peripheral equipment such as printers, scanners, switches and mobile computing devices

• Administer active directory and server management

• Lead and execute projects involving SQL and other programming languages

• Lead and execute projects for our E.R.P. system.

• Other tasks and duties as assigned

EDUCATION AND/OR EXPERIENCE

Post-secondary education in Information Technologies, Industrial Automation or Engineering Technology desired or equivalent combination of education and experience.

Practical experience working with PLC programming, controls and instrumentation, fall arrest equipment is an asset.

REASONING ABILITY

Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.

LANGUAGE SKILLS

Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or associates of organization.

MATHEMATICAL SKILLS

Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry.

PHYSICAL DEMANDS

Note: The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The associate must occasionally lift and/or move up to 40 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus.

WORK ENVIRONMENT

Note: The work environment characteristics described here are representative of those an associate encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the associate is occasionally exposed to moving mechanical parts. The noise level in the work environment is usually moderate.

COMPUTER SKILLS

To perform this job successfully, an individual should have knowledge of Manufacturing software; Ladder logic, Windows, Office suite, project management and Anti-Virus Software.

Why You Should Apply

JEC cares about its associates. A competitive compensation and benefits package are provided.

There are also numerous opportunities for growth within the company, whether in your starting department or elsewhere around the plant.

Here are some perks that our full-time associates enjoy:

• Excellent Company Paid Benefits after probation include Extended Health Care, Dental, Vision, Employee Assistance Program and more!

• Group RRSP with Company Match Program

• Recognition for Team Achievements

• Fitness Rebate of $10 a month

• Safety Boot Reimbursement Program

• Personal Uniforms provided and laundered for each associate

• Prescription Safety Glasses program

• Opportunity for growth through Internal Recruitment

• Full-Service Cafeteria

• Cool Treats throughout the Summer

• Associate Social Events throughout the year including Golf Tournament, Wellness Week, Holiday Party for both Adults and Kids Party and more!

Job Types: Full-time, PermanentBenefits:

• Company events

• Dental care

• Discounted or free food

• Employee assistance program

• Extended health care

• Life insurance

• On-site parking

• RRSP match

• Tuition reimbursement

• Vision care

• Wellness program

Work Location: In person