IT Systems Engineer

SysAid; Toronto; On-site; CAD 70,000 - 100,000; Full time

Job summary

A leading SaaS company is seeking an IT Systems Engineer to join their infrastructure team in Toronto. The role involves maintaining and optimizing IT systems, supporting cloud environments, and collaborating with cross-functional teams. Ideal candidates will have 3+ years of experience in IT systems administration and a strong understanding of networking and cloud services.

Qualifications

• 3+ years of experience in IT systems administration.
• Strong understanding of networking protocols (TCP/IP, DNS, DHCP).
• Experience with firewalls and cloud infrastructure.

Responsibilities

• Support and maintain IT systems and cloud environments.
• Provision and monitor cloud resources.
• Ensure secure access to cloud services.

Skills

Networking fundamentals

Troubleshooting

Problem-solving

Cloud services

Scripting

Education

Diploma or Bachelor’s degree in Computer Science

Tools

AWS

Azure

Cisco

Fortinet

Palo Alto

Google Workspace

Microsoft 365

Intune

Jamf

Job description

1 day ago Be among the first 25 applicants

At SysAid, we’re on a mission to empower organizations by putting AI to work for them. As a fast-growing SaaS company, we serve over 4,000 customers in 140+ countries, helping more than 9 million users boost their productivity every day. Our innovative Service Management platform is transforming the way businesses operate globally, and we’re looking for fresh talent to join our journey.

As an IT Systems Engineer, you’ll be a key part of our infrastructure team, responsible for maintaining, optimizing, and supporting critical systems and services. You’ll work closely with cross-functional teams to ensure performance, reliability, and security across our IT environment. This is a great opportunity to deepen your technical expertise, contribute to automation initiatives, and grow your career in a fast-paced, innovative setting

What you do:

• Support and maintain IT systems as well as cloud-based environments (e.g., AWS, Azure) as part of the overall IT and DevOps infrastructure.
• Assist with provisioning, configuration, and monitoring of cloud resources such as virtual machines, storage, and networking.
• Ensure secure access and usage of cloud services, including identity management and role-based permissions.
• Participate in cost and performance optimization efforts for cloud-based systems.
• Collaborate with cross-functional teams to support hybrid infrastructure environments (on-prem + cloud).
  
  

Requirements:

• 3+ years of experience in IT systems administration, ideally within a SaaS or tech-driven environment.
• Strong understanding of networking fundamentals and protocols (TCP/IP, DNS, DHCP), along with security best practices.
• Hands-on experience with firewalls (such as Cisco, Fortinet, or Palo Alto).
• Familiarity with both Linux and Windows server environments.
• Experience supporting productivity platforms like Google Workspace and/or Microsoft 365.
• Knowledge of mobile device management tools (e.g., Intune, Jamf).
• Exposure to cloud infrastructure services such as AWS, Azure, or GCP.
• Experience with at least one scripting language (e.g., PowerShell, Bash, or Python) is a plus.
• A diploma or bachelor’s degree in Computer Science, Information Technology, or a related field, or equivalent hands-on experience.
• Strong troubleshooting and problem-solving abilities, with a proactive mindset and eagerness to learn new technologies.

Seniority level

• Seniority level

  Not Applicable

Employment type

• Employment type

  Full-time

Job function

• Job function

  Information Technology

• Industries

  Software Development

Referrals increase your chances of interviewing at SysAid by 2x

Sign in to set job alerts for “Information Technology System Engineer” roles.

Senior Information Technology Business System Analyst

Research Engineer, Data (Foundational Research, Machine Learning)

Greater Toronto and Hamilton Area, Ontario, Canada 2 days ago

Senior System Administrator, Microsoft Infrastructure

Business System Analyst, Fall 2025 - Vancouver or Toronto (Co-op/Internship) - 4 Months

DSAA System Administrator DataSci Integration and Governance

ERP Analyst Data Integration & System Administration

Cloud Operations Administrator & Automation Specialist

Finance Business System Analyst (D365 F&O)

Senior IAM System Analyst (HashiCorp Vault)

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.