IT System Administrator

NFI Group Inc.; Winnipeg; On-site; CAD 90,000 - 120,000; Full time

Benefits offered by this job

Extended healthcare

RRSP

Life insurance

Paid time off

Training & Development

Employee discounts

Employee assistance program

Job summary

NFI Group Inc. in Winnipeg seeks an experienced IT Infrastructure Specialist to maintain Windows Server, virtualization, storage, and backup services across on‑premises and cloud environments.

You will drive automation, lifecycle management, and infrastructure project delivery to ensure secure, reliable IT operations. The role requires 5+ years in a multi-site enterprise, deep knowledge of VMware, Azure or AWS, NetApp storage, Veeam, and Active Directory/Entra ID.

Qualifications

• Bachelor’s degree in Computer Science or Information Technology, or equivalent experience.
• 5+ years of experience supporting systems in a multi-site enterprise environment.
• Experience with Windows Server, Active Directory, Entra ID, VMware, storage, backup, Azure or AWS, and hybrid infrastructure.
• Hands-on experience with Veeam, NetApp, or comparable enterprise platforms.
• Strong incident, problem, change, configuration, asset, security, backup, and disaster recovery practices.
• Clear communication with technical teams, business stakeholders, leadership, and vendors.

Responsibilities

• Administer Windows Server systems, service accounts and certificates.
• Install, maintain, and troubleshoot physical, virtual, and cloud-hosted servers.
• Plan and execute operating system, firmware, platform, and application patching.
• Administer cloud, virtualization, and storage support including VMware, Microsoft Azure, and NetApp Storage.
• Administer Veeam backup and recovery operations.
• Maintain disaster recovery procedures, system dependencies, recovery documentation, backup evidence, and scheduled recovery exercises.
• Monitor system availability, capacity, performance, security events, and operational alerts.
• Resolve system incidents and perform root-cause analysis.
• Perform vulnerability remediation, system hardening, log review, access reviews, audit support, and compliance-related administration in coordination with Cybersecurity.
• Provide on-call, after-hours incident, and scheduled maintenance support when required.

Skills

Incident management

Root-cause analysis

System administration

Scripting (PowerShell, Bash, Python)

Communication with stakeholders

Automation tooling

Education

Degree in Computer Science / Information Technology

Tools

Windows Server

Active Directory

Entra ID

VMware

NetApp Storage

Veeam

Azure

AWS

Job description

NFI is a leading global bus manufacturer of mass mobility solutions under the brands New Flyer®(heavy-duty transit buses), MCI®(motor coaches), Alexander Dennis Limited (single and double-deck buses), Plaxton (motor coaches), ARBOC®(low-floor cutaway and medium-duty buses), and NFI Parts™. NFI currently offers the widest range of sustainable drive systems available, including zero-emission electric (trolley, battery, and fuel cell), natural gas, electric hybrid, and clean diesel. In total, NFI supports its installed base in our buses and coaches around the world. Further information is available at www.nfigroup.com.

POSITION SUMMARY

As a key member of our organization, reporting to the IT Infrastructure Manager, you will be responsible for maintaining the server, cloud, virtualization, storage and back up services. This position will also provide automation and operational support, lifecycle management, and infrastructure project delivery.

WHAT YOU WILL DO

• Administer windows Server systems, service accounts and certificates
• Install, maintain, and troubleshoot physical, virtual, and cloud-hosted servers.
• Plan and execute operating system, firmware, platform, and application patching.
• Administer cloud, virtualization, and storage support including VMware virtualization, Micorsoft Azure, and NetApp Storage
• Administer Veeam backup and recovery operations
• Maintain disaster recovery procedures, system dependencies, recovery documentation, backup evidence, and scheduled recovery exercises.
• Monitor system availability, capacity, performance, security events, and operational alerts.
• Resolve system incidents and perform root-cause analysis.
• Perform vulnerability remediation, system hardening, log review, access reviews, audit support, and compliance-related administration in coordination with Cybersecurity.
• Provide on-call, after-hours incident, and scheduled maintenance support when required.

WHAT YOU NEED TO BE SUCCESSFUL

• Possess a degree or diploma in Computer Science, Information Technology, or a related field. (Equivalent relevant experience may be considered).
• 5+ years of experience supporting systems in a multi-site enterprise environment.
• Experience with Windows Server, Active Directory, Entra ID, VMware, storage, backup, Azure or AWS, and hybrid infrastructure.
• Hands-on experience with Veeam, NetApp, or comparable enterprise platforms.
• Working knowledge of incident, problem, change, configuration, asset, security, backup, and disaster recovery practices.
• Strong troubleshooting, root-cause analysis, and technical judgment.
• Clear communication with technical teams, business stakeholders, leadership, and vendors.
• Ability to prioritize incidents, maintenance, and projects in a distributed environment.
• Accurate documentation, planning, change validation, and knowledge sharing.
• Ability to work independently and collaboratively while maintaining security and service continuity.
• Experience with PowerShell, Ansible, Bash, Python, APIs, or other automation tools would be considered an asset.

• Extended Healthcare Plan (Medical, Disability, Dental & Vision)
• RPP - Group RRSP
• Group Life - AD&D - Critical Illness Insurance
• Paid Time Off Benefits
• Training & Development
• Employee Discounts
• Employee Assistance Program - Counseling