IT Support Technician Co-op Student

County of Wellington; Wellington; On-site; CAD 40,000 - 51,000; Full time

Benefits offered by this job

Parking

OMERS Pension

Job summary

Wellington County is seeking a student to support IT Helpdesk operations, reporting to the IT Support Supervisor. The role focuses on installation, maintenance and security of desktop hardware and software across County locations, with a 35-hour work week onsite.

The position runs from early January to the end of April, Monday to Friday, with a flexible schedule as needed. Eligible students must be enrolled full-time in a related program and have experience in technology support and Windows

Qualifications

• Currently enrolled in University or College in a full time capacity, preferably in a Computer Technology Support / Networking Support programme.
• Experience in Technology Support.
• Experience with current Windows Operating Systems.
• Working knowledge of configuring hardware and peripherals.
• Knowledge of current Microsoft Office products.
• A valid driver's licence (minimum G2 Class) and a satisfactory driver's abstract.

Responsibilities

• Respond to and troubleshoot hardware and software problems at all locations.
• Escalate difficult problems to Level III support.
• Participate as a team member in desktop update projects.
• Keep all desktop software current with updates and patches.
• Ensure computers run at full capacity.
• Recommend desktop hardware upgrades when appropriate.
• Maintain desktop hardware and software usage lists.
• Other duties as assigned.

Skills

IT Support

Windows OS

Hardware configuration

Office tools

Education

Full-time student in College/Uni (related program)

Tools

Windows OS

Microsoft Office

Job description

Wellington County consistently ranks as one of the safest communities in Canada and is home to vibrant economies, active and inclusive communities, and beautiful landscapes.

We are committed to building and maintaining a respectful, inclusive and equitable workplace that is representative of the community we proudly serve. The County is looking for individuals who are committed to public service, enjoy collaborating with others and share the County's values. We value applicants with a diverse range of skills, experiences, and competencies, and are looking forward to welcoming new members to our talented team.

The County offers a generous compensation, benefits and pension package. We also offer ongoing career and development opportunities to our employees, with a commitment to health and well-being.

Posting ID:2569 - this recruitment is for an existing vacancy
Department:Office of the CAO
Division:Information Technology
Position Type:Student Co-op; to be eligible for a student position, the applicant must be enrolled in a secondary school, college, or university programme, in a full-time capacity.
Work Hours: Monday to Friday, 35 hours per week: regular schedule is 8:30 am - 4:00 pm onsite/in-person; flexibility of hours may be required. This student position is available from early January until the end of April.
Work Location:21 Douglas Street, Guelph; the County of Wellington is an employer that provides service onsite.
Vacancies:1
Application Deadline:09/17/2026

BASIC FUNCTION

This position reports to the IT Support Supervisor and will assist in the support of the County's IT Helpdesk operations. This position is responsible for the installation, maintenance and security of desktop hardware and software in place at all County work locations.

PRINCIPAL RESPONSIBILITIES

• Respond to and trouble shoot hardware and software problems at all locations.
• Escalate difficult problems to Level III support.
• Participate as a team member in any desktop update projects.
• Keep all desktop software current with the appropriate product upgrades and patches.
• Ensure that all computers are maintained to run at their full capacity.
• Recommend desktop hardware upgrades when and where appropriate.
• Maintain desktop hardware and software usage lists.
• Other duties as assigned.

MINIMUM QUALIFICATIONS

• Currently enrolled in University or College in a full time capacity, preferably in a Computer Technology Support / Networking Support programme.
• Experience in Technology Support.
• Experience with current Windows Operating Systems.
• Working knowledge of configuring hardware and peripherals.
• Knowledge of current Microsoft Office products.
• A valid driver's licence (minimum G2 Class) and a satisfactory driver's abstract.

Pay Range:$28.88 - $37.13 (2026 Student Compensation Grid)
Pension: As a non-full-time (NFT) employee of an OMERS employer, you are eligible to elect to join the OMERS Pension Plan at any time. Enrollment in OMERS is voluntary.
Vacation: Paid out on each pay at the rate of six percent.
Parking: Provided; taxable benefit provisions apply.
Mileage: If applicable, as per CRA allowance.
The County of Wellington is committed to providing inclusive access and accommodations for disabilities throughout the application and selection process. We are continuously working to improve our systems, policies, and practices to ensure our employees, in all their diversity, can succeed. Should you require accommodation for a disability through the recruitment process, please let us know and we will work with you to meet your needs.
Personal information is collected pursuant to the Municipal Freedom of Information and Protection of Privacy Act and will be used only to evaluate the suitability of applicants for employment.