IT Support, Analyst & Developer

Les Aliments DAINTY Foods Inc.; Windsor; On-site; CAD 45,000 - 65,000; Full time

Benefits offered by this job

Customer-first culture

Encouragement of diverse perspectives

Opportunities for career growth

Job summary

A leading food industry company located in Windsor is seeking an IT professional eager to support multiple teams and enhance food safety through technology. You will tackle challenges in hardware, software, and network management while working on cybersecurity and AI projects. A diploma in IT or equivalent experience is essential, along with a collaborative mindset and problem-solving skills. Enjoy a dynamic role with plenty of growth opportunities in a quality-driven culture that values curiosity and diverse perspectives.

Qualifications

• Solid fundamentals in operating systems, networking, and cybersecurity.
• Comfort with helpdesk tools, remote support, and version control.
• Curiosity about AI, automation, and smarter ways of working.
• Curiosity about AI, automation, and smarter ways of working.
• A collaborative mindset and strong communication skills.

Responsibilities

• Supporting users across production, logistics, and office teams.
• Troubleshooting hardware, software, and network issues.
• Deploying and maintaining end-user and industrial IT equipment.
• Helping improve ERP, traceability, and manufacturing systems.
• Supporting cybersecurity monitoring and patching.
• Supporting cybersecurity monitoring, patching, and awareness initiatives
• Exploring automation, scripting, and early‑stage AI solutions

Skills

Problem-solving

Communication

Collaboration

Curiosity about AI

Customer focus

Education

Diploma or degree in IT, Computer Science, Software Engineering

Tools

Git

Job description

The Role

This is a great opportunity for an IT professional who loves problem‑solving, learning new technologies, and working hands‑on. You’ll be the go‑to support for our teams while also getting involved in cybersecurity, automation, and AI‑enabled improvements that support food safety, production, and supply chain operations.

No two days look the same—and that’s part of the fun.

What You’ll Be Doing

• Supporting users across production, logistics, and office teams
• Troubleshooting hardware, software, and network issues across multiple platforms
• Deploying and maintaining end‑user and industrial IT equipment
• Helping improve ERP, traceability, and manufacturing systems
• Assisting with data analysis, dashboards, and system optimization
• Supporting cybersecurity monitoring, patching, and awareness initiatives
• Exploring automation, scripting, and early‑stage AI solutions

What We’re Looking For

• Diploma or degree in IT, Computer Science, Software Engineering—or equivalent hands‑on experience
• Solid fundamentals in operating systems, networking, and cybersecurity
• Comfort with helpdesk tools, remote support, and version control (Git)
• Curiosity about AI, automation, and smarter ways of working
• A collaborative mindset and strong communication skills

Great If You Have:

• Experience with ERP, MES, or traceability systems
• IT certifications (CompTIA, Microsoft, AWS)
• Manufacturing or food industry experience

Why You’ll Love Working at Dainty Foods

• A customer‑first, quality‑driven culture where technology supports food safety and trust!
• A one‑team environment that encourages curiosity, diverse perspectives, and everyday wins!
• Room to show entrepreneurial spirit, learn fast, and grow your IT career!