IT Specialist – Toronto

B'nai Brith National Organization Of Canada; Toronto; On-site; CAD 70,000 - 90,000; Full time

Job summary

A leading organization in Canada is seeking a dedicated IT Specialist to enhance its IT infrastructure. In this full-time role, you will support day-to-day technical operations and contribute to long-term IT strategies. Join a mission-driven team where your technical expertise will support advocacy and community programming.

Qualifications

• Minimum 5 years of professional IT experience in a support role.
• Proficient in Microsoft 365 and supporting various devices.
• Experience with CRM systems preferred.

Responsibilities

• Provide technical support to staff onsite and remotely.
• Monitor and maintain IT systems including networks and servers.
• Collaborate across departments to meet organizational goals.

Skills

Problem Solving

Communication

Organization

Technical Support

Cybersecurity

Education

Bachelor’s degree in computer science or related field

Tools

Microsoft 365

Windows

Mac

Adobe Creative Cloud

CRM Systems

Job description

We’re Hiring: IT Specialist
Location: North York, Toronto | Position Type: Full-time, In-Office
Department: Operations | Reports to: Director of Operations

About Us
B’nai Brith Canada is the country’s oldest independent Jewish advocacy organization. For over 150 years, we have been championing human rights, supporting our community, and combating antisemitism. We are seeking a dedicated and solutions-oriented IT Specialist to join our dynamic team. In this role, you will be responsible for maintaining and improving the organization’s IT infrastructure and systems, ensuring smooth day-to-day operations, and enhancing our long-term capacity for growth and innovation.

Key Responsibilities

• Provide day-to-day technical support to staff across all departments, both onsite and remotely
• Monitor, maintain, and upgrade IT systems including servers, networks, and endpoints
• Install, configure, and troubleshoot hardware and software (Windows, Mac, mobile devices)
• Administer Microsoft 365 environment, including SharePoint, Outlook, Teams, and Entra ID (Azure AD)
• Ensure robust backup procedures are in place and tested regularly
• Maintain security best practices, including antivirus, threat detection, and firewall configuration
• Support and maintain office technology including printers, conferencing tools, and telecoms
• Provide basic training and documentation for staff on new tools and systems
• Maintain up-to-date records of IT assets, procedures, and licensing
• Collaborate across departments to support organizational goals and special projects
• Support creative teams with troubleshooting Adobe Creative Cloud applications (e.g. Photoshop, Illustrator)
• Assist with CRM support (DonorPerfect experience is an asset)

Qualifications and Experience

• Minimum 5 years of professional IT experience in a support or systems administration role
• Bachelor’s degree in computer science, information systems, or a related field (or equivalent experience)
• Proficiency in Microsoft 365 administration, Windows/Mac environments, and cloud technologies
• Familiarity with cybersecurity protocols and IT compliance standards
• Experience with CRM systems preferred (DonorPerfect an asset)
• Strong problem-solving, communication, and organizational skills
• Ability to work independently and manage multiple priorities in a fast-paced environment
• Comfort supporting users with varying degrees of technical proficiency
• Experience with AI tools and emerging technologies is a plus

Why Join B’nai Brith Canada?
You’ll be part of a mission-driven organization with a lasting impact on Canadian society. We offer a collegial and meaningful work environment, where your technical expertise will directly support our advocacy, community programming, and national operations.

To Apply
Please send your CV [e-mail] or apply below.
We thank all applicants for their interest. Only candidates selected for an interview will be contacted.

Name *

First

Last

Email *

Position *

Click or drag a file to this area to upload.