IT Sourcing Manager

Manulife group; Toronto; Hybride; CAD 93 000 - 143 000; Plein temps

Avantages offerts par ce poste

Incentive programs

Health benefits

Retirement plans

Paid time off

Résumé du poste

Manulife Financial Corporation is seeking an experienced IT/Software Sourcing and Contracting leader in Canada. You will drive end-to-end sourcing initiatives, collaborate with Legal, Risk, and Finance, and optimize commercial outcomes while reducing risk across technology portfolios.

You will lead negotiations, develop baselines, and provide analytics and executive-ready materials to support decision-making.

Qualifications

• 6+ years of progressive IT/software sourcing and contracting experience.
• Ability to lead cross-functional sourcing initiatives and influence stakeholders without direct authority.
• Strong commercial and analytical skills (baseline and market analysis; building negotiation strategy and options).
• Strong written/verbal communication skills and ability to produce executive-ready materials.
• Working knowledge of procurement tools and workflows (intake-to-contract and contract lifecycle processes).
• Advanced MS Excel / PowerPoint skills; familiarity with Power BI or similar analytics tools is an asset.

Responsabilités

• Lead IT/software sourcing and contracting initiatives end-to-end across intake, strategy, negotiations, award and contract execution.
• Collaborate with cross-functional teams to execute low-to-medium value/complexity sourcing projects for IT/Software.
• Plan renewals/amendments and develop renewal workplans with stakeholders.
• Develop PxQ baselines and contract analysis; determine sourcing strategy and lead negotiations.
• Coordinate with Legal/Risk/Finance SMEs to close gaps and finalize contracts.
• Log initiatives in Ivalua and manage CLM workflow and redlining in Sirion.
• Maintain clean deal documentation and dashboards; surface blockers early and align on tradeoffs.
• Manage relationships with key business partners and project owners to maintain momentum.

Connaissances

IT procurement

Sourcing

Negotiation

Cross-functional collaboration

MS Excel

PowerPoint

Power BI

Formation

Post-secondary degree in Business/IT

Outils

Ivalua

Sirion

CLM

Power BI

Excel

Description du poste

This role is responsible for executing IT and Software sourcing and contracting initiatives end-to-end - from intake and strategy through negotiations, award, and contract execution - while partnering with Technology stakeholders, Legal, Risk, and Finance to deliver strong commercial outcomes and manage risk. In addition, this role contributes to continuous improvement across the Technology sourcing portfolio by providing benchmarking, analytics, and executive-ready materials that improve decision quality, cycle time, and consistency.

Primary Responsibilities (Sourcing & Deals – core focus):

Lead IT/Software sourcing and contracting

• Collaborate and lead cross-functional teams to execute low-to-medium value/complexity sourcing projects and contracting efforts for IT and Software (including SaaS and technology services as applicable).
• Plan and execute renewals/amendments, including tracking key expirations and developing renewal workplans with stakeholders.
• Develop PxQ baselines and contract analysis, determine sourcing strategy (competitive vs. single source), lead negotiations, and drive supplier selection recommendations.
• Influence and shape business requirements needed to evaluate suppliers and enable timely, unified decisions.
• Read, understand, and negotiate commercial terms in current contracts and proposals; coordinate with Legal/Risk/Finance SMEs to close key gaps and finalize contract documents.
• Ensure initiatives are logged and progressed through Ivalua intake-to-contract workflow; coordinate required SMEs (e.g., VGM/VISM/Legal) to support risk and contracting steps.
• Maintain clean deal documentation and workflow progression through procurement systems and CLM processes (including contract review/redlining practices in Sirion where applicable).
• Manage relationships with key business partners and project owners to maintain momentum, surface blockers early, and ensure alignment on tradeoffs and approvals.

Governance for software/technology procurement

• Support required governance inputs for technology purchases (e.g., architectural reviews/ARB thresholds and required pre-requisites where applicable) to ensure the deal can proceed through internal approvals and onboarding.

Benchmarking, analytics, and business cases

• Conduct benchmarking and opportunity assessments to strengthen sourcing strategies and negotiation positions (e.g., rate/price benchmarking, deal structure options, value levers).
• Provide business intelligence and insights to improve data-driven sourcing decisions and portfolio prioritization.

Metrics, dashboards, and executive communications

• Define and track key performance metrics (pipeline, cycle time, sourcing outcomes) and develop dashboards or reporting views to support tower priorities.
• Create executive-ready presentations that synthesize deal status, risks, tradeoffs, and opportunities for improvement.

AI

• Contribute to AI-enabled procurement improvements that directly support sourcing execution - e.g., AI-assisted contract review/redlining, faster RFx drafting, improved spend/market intelligence, and workflow efficiency - by helping shape requirements, pilots, and adoption.

Required Qualifications

• 6+ years of progressive experience in IT/software sourcing, procurement, vendor management, and/or consulting with direct responsibility for negotiations and contracting.
• Demonstrated ability to lead cross-functional sourcing initiatives and influence stakeholders without direct authority.
• Strong commercial and analytical skills (baseline and market analysis; building negotiation strategy and options).
• Strong written/verbal communication skills and ability to produce executive-ready materials.
• Working knowledge of procurement tools and workflows (intake-to-contract and contract lifecycle processes).
• Advanced MS Excel / PowerPoint skills; familiarity with Power BI or similar analytics tools is an asset.

Preferred Qualifications

• Prior experience in sourcing, strategy/management, consulting (or equivalent internal consulting/PMO experience).
• Experience supporting AI-related procurement work (e.g., AI tooling evaluations, AI contract addenda workflows, AI-assisted sourcing enablement).
• Experience sourcing and negotiating AI, machine learning, and generative AI solutions, including software, platforms, data services, and related professional services, is considered an asset.
• Post‑secondary degree in Business, Supply Chain, Finance, IT, or a related field or equivalent experience.

When You Join Our Team:

• We’ll empower you to learn and grow the career you want.
• We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
• As part of our global team, we’ll support you in shaping the future you want to see.

The role being advertised is an existing vacancy.

Referenced Salary Location

Toronto, Ontario

Working Arrangement

Salary range is expected to be between

$92,900.00 CAD - $142,900.00 CAD

The role being advertised is an existing vacancy.

Referenced Salary Location

Toronto, Ontario

Working Arrangement

Salary range is expected to be between

$92,900.00 CAD - $142,900.00 CAD

マニュライフとジョン・ハンコックについて

マニュライフ・ファイナンシャル・コーポレーションは、「あなたの未来に、わかりやすさを」を提供する、国際的な大手金融サービスプロバイダーです。当社について詳しくは、 https://www.manulife.co.jp/ lをご覧ください。

マニュライフは機会均等を是とする雇用主です

マニュライフ/ジョン・ハンコックでは、多様性を受け入れます。私たちは、サービス提供先であるお客さまと同様に、多様な人材を引きつけ、育成し、定着させ、文化や個人の力を受け入れる包括的な職場環境を促進するよう努めています。当社は公正な採用、定着、昇進、報酬に努めています。当社のすべての慣行およびプログラムは、人種、祖先、出身地、肌の色、民族的出自、市民権、宗教または宗教的信念、信条、性別（妊娠および妊娠関連の状態を含む）、性的指向、遺伝的特徴、退役軍人としての地位、性自認、性に関する表明、年齢、婚姻状況、家族状況、障害、または適用法で保護されるその他の要因に対する一切の差別を行うことなく管理されます。

雇用への平等なアクセスを提供するために、障壁を取り除くことが当社の優先事項です。人事担当者は、応募者が応募プロセス中に合理的配慮を要求する場合に協力します。配慮要求のプロセス中に共有されるすべての情報は、適用される法律およびマニュライフ/ジョン・ハンコックのポリシーに従った方法で保存および使用されます。申請プロセスにおいて合理的配慮を要求するには、 [e-mail] までご連絡をお願いします。

Referenced Salary Location

Toronto, Ontario

Working Arrangement

ハイブリッド勤務

Salary range is expected to be between

$92,900.00 CAD - $142,900.00 CAD

Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. If you are applying for this role outside of the primary location, please contact [e-mail] for the salary range for your location.

Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leave. If you are applying for this role in the U.S., please contact [e-mail] for more information about U.S.-specific paid time off provisions.

We use data and analytics technologies, such as artificial intelligence (AI), and automated processing tools, to analyze and process the information you provide to us or third parties in the application process. For more information, please refer to our personal information collection statement.

We are looking for a strategic leader to oversee Quality Assurance and governance within Third Party Risk Management. Lead a team, ensure compliance with internal policies and regulations, and act as a key contact for regulators. Ideal for candidates with extensive experience in audit, regulatory compliance, and risk management.

We believe that embracing inclusion is the key to creating a stronger, more resilient organization. It's not just a value - it's a strategic advantage that sets us apart.