IT Service Desk Technician Dilawri Group of Companies - Ontario Region Mississauga, ON

Dilawri Group of Companies; Mississauga; On-site; CAD 40,000 - 65,000; Full time

Job summary

Join Dilawri Group of Companies as an IT Service Desk Technician in Mississauga, where you'll handle IT requests and support a variety of hardware. This role offers competitive compensation, employee support programs, and opportunities for career growth within a leading organization.

Benefits

Competitive compensation

Employee support and training programs

Wide array of career growth opportunities

Employee discount programs

Work-life balance

Qualifications

• Experience working at an IT desk, assisting multiple rooftops.
• Certificates of training are an asset, but not mandatory.

Responsibilities

• Handle a variety of requests including support and account troubleshooting.
• Hardware setup and troubleshooting of end user workstations.
• Maintain resolutions and tracking of issues with IT Ticketing system.

Skills

Adaptive skills

Problem-solving

Customer support

Education

Degree in computer science

Diploma in computer related studies

Job description

WANT TO WORK for one of Canada’s Best Managed Companies?

Dilawri Group in Ontario is now actively searching for anIT Service Desk Technicianto join our team atDilawri, Mississauga. This stationary role will serve our Canadian and US stores.

Apply to this position if you:

• Want to work in an ever-changing market
• Enjoy working in a fast-paced environment where adaptive skills lead to success
• Want to be part of an organization leading the way with analytical leadership and empowerment
• Have no management or leadership experience but have a drive to learn and evolve

Responsibilities:

• Certificates of training are an asset, but not mandatory
• Handle a variety of requests that include distribution to support, setting user passwords, create and troubleshooting account issues.
• Hardware setup and troubleshoot of end user’s workstations
• Support a variety of support for different types of IT related hardware: Printers, faxes, phones, etc.
• Maintain resolutions and tracking of issues with IT Ticketing system
• Handle special projects related to IT with little or no supervision

Qualifications:

• Have a degree in computer science or diploma in computer related studies
• Experience working at an IT desk, assisting multi rooftops

What We Offer:

• Competitive compensation
• Employee support and training programs
• Wide array of career growth and advancement opportunities
• Employee discount programs
• Work-life balance

Interested candidates should submit their resumes via this advertisement.

ABOUT US

Dilawri Group of Companies represents 83 dealerships nationwide with 23 dealerships in Ontario! We offer a performance-driven culture that focuses on success through teamwork, a passion for excellence and providing an exceptional customer experience. We offer a “promote from within culture”, a collaborative and inclusive work environment, that encourages creativity and professional growth.

Dilawri Group of Companies is an equal opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status.

Dilawri Group of Companies - Ontario Region