IT Field Technician Dilawri Group of Companies - Ontario Region Mississauga, ON

Dilawri Group of Companies; Mississauga; On-site; CAD 50,000 - 70,000; Full time

Job summary

The Dilawri Group of Companies seeks an IT Field Technician passionate about delivering excellent customer service. This position involves providing technical support and managing networks, while also offering a chance to grow within a leading company in the automotive industry. Competitive compensation and advancement opportunities are provided.

Benefits

Competitive compensation

Employee support and training programs

Career growth and advancement opportunities

Employee discount programs

Work-life balance

Qualifications

• Prior experience in a similar IT field technician role is highly desirable.
• Car with valid Ontario Driver's License required.
• Demonstrated customer service and time management skills.

Responsibilities

• Provide technical support and manage network/software inventory.
• Work independently and foster positive customer relationships.
• Travel within the GTA and perform assigned tasks from management.

Skills

Technical support

Network Management

Customer Service

Troubleshooting

Problem-solving

Education

Associate or Bachelor's degree in IT or Computer Science

Tools

CompTIA A+

Network+

Job description

WANT TO WORK for one of Canada’s Best Managed Companies?

The Dilawri Group is now actively searching for an IT Field Technician to join the team!

Apply to this position if you:

• Thrive in a dynamic and disruptive market.
• Embrace change and seek growth through challenges.
• Aware to be part of a new era in analytical leadership and empowerment.
• Possess an open mind and strong drive, even without prior management experience.

Responsibilities:

• Solid foundation in: Technical support, Network/Software/Inventory Management, System Maintenance, Customer Service, Documentation, Team Collaboration, and Project Assistance.
• Demonstrated ability to work independently with exceptional troubleshooting, problem-solving, and solution-implementation skills.
• Foster and maintain positive and professional relationships at customer sites.
• Collaborate effectively as a team player.
• Highly organized and dependable.
• Willingness to travel within the GTA.
• Perform tasks as assigned by management when not engaged in service calls.
• Must be available to rotate schedules from Monday to Friday and Tuesday to Saturday, with occasional after-hours projects.
• Prior experience in a similar IT field technician role is highly desirable.

Qualifications:

• Associate or Bachelor's degree in IT, Computer Science, or a related field preferred.
• Relevant certifications such as CompTIA A+, Network+, or similar are advantageous.
• Proven experience in an IT field technician role, preferably within the automotive industry.
• Good customer service and time management skills.
• Car with valid Ontario Driver's License.
• Clean Driver’s Abstract.

What We Offer:

• Competitive compensation
• Employee support and training programs
• Wide array of career growth and advancement opportunities
• Employee discount programs
• Work-life balance

If you are searching for an opportunity to grow your career while adding value to our team, then this role is for you. We invite you to submit your resume, in confidence, for our review and consideration.

ABOUT US

The Dilawri Group of Companies represents 83 dealerships nationwide with 23 dealerships in Ontario! We offer a performance-driven culture that focuses on success through teamwork, a passion for excellence, and providing an exceptional customer experience. We strive to provide our employees with not just another job but a career. We promote from within, offer training, solid pay plans, benefits, and perks including employee incentives on vehicle purchases, parts, and service.

Dilawri Group of Companies is an equal opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are dedicated to recruiting, hiring, training, and promoting qualified people of all backgrounds, making all employment decisions without regard to any protected status.

Dilawri Group of Companies - Ontario Region