IT Quality Assurance Analyst

Livingston International; Toronto; On-site; CAD 70,000 - 95,000; Full time

Job summary

Livingston International in Toronto is seeking a QA Analyst to test SBWeb and related systems before deployment, validate new features, and perform regression testing with developers and business analysts in a fast-moving customs brokerage environment.

You will create test cases, execute functional and data-driven tests, log defects, participate in sprint ceremonies, support release validation, and contribute to test coverage and documentation for regulatory workflows.

Qualifications

• 5+ years of QA experience.
• Strong understanding of software QA fundamentals.
• Experience with JIRA.
• Ability to read and validate JSON, XML, and basic SQL.
• Knowledge of Customs Brokerage (ACE, ACI, PARS, PAPS, In-Bond, Entry workflows) is a plus.

Responsibilities

• Create, maintain, and execute test cases for SBWeb modules.
• Perform functional, regression, integration, and data-driven testing for customs workflows.
• Validate JIRA stories for completeness, acceptance criteria, and expected regulatory behavior.
• Log defects with clear, reproducible steps and proper impact assessment on brokerage workflows.
• Collaborate with developers and BAs to verify fixes and retest efficiently.
• Participate in sprint ceremonies and provide testing estimates.
• Support deployment cycles by validating release candidates and performing smoke tests.
• Provide feedback on gaps in test coverage for customs brokerage workflows.
• Support documentation improvements for testing processes and regulatory cases.
• Test new SBWeb features and validate correct brokerage behavior.
• Verify customs data flows, validations, and rules.
• Maintain test results.
• Identify regulatory edge cases.

Skills

5+ years QA

JIRA

JSON

XML

SQL

QA fundamentals

Customs knowledge

Tools

JIRA

Job description

The QA Analyst ensures SBWeb and related SmartBorder systems are tested thoroughly before deployment. You will play a part in validating new features, regression tests existing functionality, and work with developers and BA's to keep quality high in a fast-moving Customs Brokerage environment.

A Day in the Life:

• Create, maintain, and execute test cases for SBWeb modules.
• Perform functional, regression, integration, and data-driven testing for customs workflows.
• Validate JIRA stories for completeness, acceptance criteria, and expected regulatory behavior.
• Log defects with clear, reproducible steps and proper impact assessment on brokerage workflows.
• Collaborate directly with developers and BAs to verify fixes and retest efficiently.
• Participate in sprint ceremonies and provide realistic testing estimates.
• Support deployment cycles by validating release candidates and performing smoke tests.
• Provide feedback on gaps in test coverage for customs brokerage workflows.
• Support documentation improvements for testing processes and regulatory cases.
• Test new SBWeb features and validate correct brokerage behavior.
• Verify customs data flows, validations, and rules.
• Maintain test results.
• Identify regulatory edge cases.

Experience and Skills:

• 5 years of related experience
• Strong understanding of software QA fundamentals.
• Strong experience with JIRA.
• Ability to read and validate JSON, XML, and basic SQL (asset).
• Knowledge of Customs Brokerage (ACE, ACI, PARS, PAPS, In-Bond, Entry workflows) a plus