IT Manager, Workplace Digital Solutions

Saputo, Inc.; Mississauga; On-site; CAD 93,000 - 122,000; Full time

Benefits offered by this job

Group insurance

RRSP & TFSA

Paid parental leave

Training & development

Flexible work environment

Job summary

Saputo, Inc. is seeking an IT Manager, Workplace Digital Solutions to lead day-to-day delivery and operations of Microsoft 365, Power Platform, and Copilot across the enterprise. This role blends hands-on technical leadership with people management in a global environment.

You will oversee platform operations, drive Copilot adoption, govern Power Platform, enable self-service while maintaining security, licensing, and lifecycle management. Lead a team of specialists and manage budgets.

Qualifications

• University or college diploma in computer science or related field.
• 5+ years managing digital workplace or collaboration technology with Microsoft 365.
• 2+ years of people leadership experience.
• Hands-on deployment of Microsoft 365 services in an enterprise environment.
• Experience with Power Platform and the AI productivity stack.
• Strong identity, security, governance knowledge in Microsoft cloud.

Responsibilities

• Oversee platform operations, reliability, and governance of workplace platforms.
• Lead Copilot adoption, rollout, and optimization; support AI Champion program.
• Govern Power Apps, Power Automate, Power BI, and Power Pages; enable self-service while ensuring security and licensing.
• Lead, coach, and develop a team of specialists and analysts.
• Manage service levels, incident response, and KPI tracking for platform health.
• Partner with IT Security, Data Privacy, and Risk teams on policies for tenant config and data protection.
• Manage budget inputs and ROI; monitor adoption and performance metrics.
• Lead change management and training with HR and Communications.

Skills

Microsoft 365

Power Platform

Team Leadership

Communication

Bilingual English/French

Education

Diploma in Computer Science or related field

Tools

Teams

SharePoint Online

OneDrive

Copilot Studio

Job description

**Overview of the role:***Saputo is seeking an IT Manager, Workplace Digital Solutions for an existing opportunity within our organization***.** *At Saputo, where innovation meets opportunity, we are committed to delivering a modern, productive digital workplace. We are seeking an experienced IT Manager, Digital Workplace, to lead the day-to-day delivery and operations of our Microsoft 365 ecosystem, Power Platform, and Microsoft Copilot. This role combines hands-on technical leadership to ensure our digital workplace platforms drive productivity, collaboration, and innovation across the enterprise.**This role blends technical expertise, people leadership, and cross-functional collaboration to deliver impactful solutions in a dynamic, global environment.***How you will make contributions that matter:*** **Platform Operations & Continuous Improvement:** Oversee the performance, reliability, and governance of workplace platforms. Monitor KPIs, service levels, and user feedback to drive continuous improvement and ensure a seamless digital experience* **Microsoft Copilot Adoption:** support the enterprise rollout, configuration, and ongoing optimization of Microsoft 365 Copilot and Copilot Studio, while supporting and facilitating the AI Champions program to drive adoption, capability building, and sustained engagement across the organization.* **Power Platform Governance & Enablement:** Oversee the delivery, governance, and Center of Excellence for Power Apps, Power Automate, Power BI, and Power Pages. Enable End-user Self Service model while maintaining enterprise standards for security, application lifecycle management, and licensing.* **Team Leadership & Development:** Lead, coach, and develop a team of specialists and analysts across productivity, collaboration, and Power Platform disciplines. Manage workload, prioritization, performance, and career growth.* **Service Operations & Continuous Improvement:** Own service levels, incident response, and continuous improvement for digital workplace platforms. Track KPIs around adoption, satisfaction, and platform health to drive measurable business outcomes.* **Governance, Security & Compliance:** Partner with IT Security, Data Privacy, and Risk teams to enforce policies for tenant configuration, data loss prevention, conditional access, and information protection across Microsoft 365 and Power Platform.* **Financial & Performance Management:** Own budgetary inputs and total cost of ownership for workplace technologies. Track spending, adoption, and ROI. Define and monitor KPIs to measure impact and optimize performance.* **Change Management & Adoption:** Lead enterprise-wide adoption of workplace technologies through training, communication, and stakeholder engagement. Partner with HR and Communications to promote digital literacy and new ways of working.**You are best suited for the role if you have the following qualifications:*** A university or college diploma in computer science, information technology, or a related field* 5+ years of experience managing or delivering digital workplace, productivity, or collaboration technology, including direct hands-on experience with Microsoft 365* 2+ years of people leadership experience managing technical teams* Proven experience deploying and operating Microsoft 365 services (Teams, SharePoint Online, OneDrive) in an enterprise environment* Hands-on experience with Microsoft Power Platform (Power Apps, Power Automate, Power BI) and an understanding of Power Platform Center of Excellence practices* Working knowledge of Microsoft 365 Copilot, Copilot Studio, and the broader Microsoft AI productivity stack* Strong understanding of identity, security, compliance, and governance within the Microsoft cloud (Entra ID, Purview, Defender)* Demonstrated leadership capabilities combined with strong business acumen, enabling effective team management and stakeholder engagement* Strong interpersonal skills to collaborate effectively with business leaders, end users, IT analysts, designers, developers, and trainers* Excellent written and verbal communication skills* Ideally bilingual - English (required) and French*“**As part of their duties, the position holder will be required to communicate and collaborate in English and French, both orally and in writing, with colleagues or other stakeholders located in Québec, elsewhere in Canada, or across North America.”***We support and take care of our employees and their families by offering :*** Generous and complete benefit coverage with group insurance* Group retirement plan with employer contribution* Telemedicine and assistance program for employees and their families* Employee Share Ownership Plan with an employer match* Paid Parental Leave program* Paid time off: Sick days, floater days and volunteer day off* Opportunity to contribute to a collective RRSP & TFSA* Training and development programs* Saputo Flex Program, flexible work environment (schedule/location/time off) according to department needs* Organized activities for employees and their families* Advantageous discounts on Saputo products**Salary: $92,795 to $121,795**