IT Manager

Insight Global (United States); Chatham; Remote; CAD 120,000 - 160,000; Full time

Benefits offered by this job

HR@ insightglobal.com

Job summary

Insight Global is hiring an IT Manager for a legal services client in a fully remote role across Canada, working EST hours. This leader will drive the end-to-end migration of the core IT environment and assume ownership of ongoing IT operations following the migration.

The role requires hands-on leadership for Microsoft 365 migrations (Exchange Online, SharePoint), information security, helpdesk transition, vendor coordination, IT budgeting, disaster recovery, and continuous improvement of the

Qualifications

• 7–10+ years of IT management experience, with complex migration projects.
• Experience leading Microsoft 365 tenant-to-tenant migrations (Exchange Online/SharePoint).
• Strong information security background with policies, controls, and compliance.
• Experience building or managing an IT helpdesk/service desk in an ITIL-aligned environment.

Responsibilities

• Lead end-to-end migration of client’s core IT environment and own ongoing IT operations post-migration.
• Establish information security controls and processes; coordinate with vendors and stakeholders.
• Oversee IT budgeting, disaster recovery, and continuous improvement of technology landscape.
• Transition helpdesk/service desk functions and manage multiple workstreams and timelines.

Skills

IT management

Project management

Budgeting

Stakeholder communication

Migration leadership

Vendor management

Information security

ITIL experience

Hands-on technical leadership

Education

Degree in Information Technology or Computer Science

Microsoft 365 Certified: Enterprise Administrator Expert

Azure Administrator Associate

CISSP/CISM/CompTIA Security+

ITIL Foundation or higher / PMP/PRINCE2

Tools

Exchange Online

SharePoint

Microsoft 365 admin

Job description

Job Description

Insight Global is hiring an IT Manager for a legal services client in a fully remote role across Canada, working EST hours. This individual will lead the end-to-end migration of the client’s core IT environment and transition into ownership of ongoing IT operations following the migration. The IT Manager will be responsible for Microsoft 365 tenant-to-tenant migrations, including Exchange Online, SharePoint, email, calendars, archival data, licensing, tenant configuration, and user provisioning. They will also establish information security controls and processes, transition the helpdesk/service desk function, and coordinate closely with internal teams, third-party vendors, and senior stakeholders.

This is a hands-on leadership role requiring someone who can own both the technical migration and overall project delivery, including timelines, milestones, risk management, testing, and business continuity. Following the migration, this individual will oversee day-to-day IT operations, information security, helpdesk performance, vendor relationships, IT budgeting, disaster recovery, and continuous improvement of the organization's technology environment.

Skills and Requirements

• 7–10+ years of IT management experience, including leading complex IT migration or transformation projects
• Hands-on experience leading Microsoft 365 tenant-to-tenant migrations, specifically Exchange Online and SharePoint
• Strong experience with email migrations, including mailboxes, calendars, distribution lists, legacy data, and archival requirements
• Strong information security background, including security policies, controls, vulnerability management, incident response, and compliance
• Experience building or managing an IT helpdesk/service desk function, ideally within an ITIL-aligned environment
• Strong project management experience managing multiple workstreams, timelines, risks, testing, and migration cutovers
• Experience managing third-party technology vendors and service providers
• Experience with IT budgeting and resource planning
• Strong stakeholder and communication skills, including the ability to communicate technical concepts to senior and non-technical stakeholders
• Ability to operate in a hands-on capacity while also leading the overall IT function
• Experience within a legal, professional services, or regulated environment
• Microsoft certifications, such as Microsoft 365 Certified:
• Enterprise Administrator Expert or Azure Administrator Associate
• Information security certifications, such as CISSP, CISM, or CompTIA Security
• ITIL Foundation certification or higherPMP, PRINCE2, Agile/Scrum, or equivalent project management certification
• Degree in Information Technology, Computer Science, or a related field

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to [e-mail].