IT Manager

Jane.app; Canada; Remote; CAD 126,000; Full time

Job summary

Join a forward-thinking company dedicated to simplifying healthcare technology! As an IT Manager, you'll lead a talented team in developing IT strategies, managing projects, and enhancing security for a cloud-first environment. This remote-first role allows you to work from anywhere in Canada while making a significant impact on our healthcare community. If you're passionate about driving technology initiatives and fostering growth, this is the perfect opportunity for you to thrive and grow your career with us.

Qualifications

• 10+ years of IT experience, with 2+ years as an IT manager.
• Proven ability to lead IT teams and manage multi-month projects.

Responsibilities

• Develop IT strategy and oversee project management for IT initiatives.
• Enhance security and provide operational leadership for IT support.

Skills

IT Leadership

Project Management

IT Security Practices

Technology Change Management

Team Management

Tools

Jira

Job description

Join Our Mission: Help the Helpers with Jane

Let's kick things off with a quick intro. Jane is a team that's all about fostering growth, spreading delight, and serving our healthcare community. We're on the hunt for people ready to jump in and join us while we simplify the lives of healthcare practitioners and patients daily. And guess what? Jane is a remote-first company, meaning every role at Jane, including this one, is remote — giving you the freedom to work from any corner of Canada.

Your Role in Our Journey

Are you an experienced IT leader passionate about creating seamless, secure, and delightful technology experiences? As IT Manager at our 600-person, MacOS-exclusive, SaaS-driven company, you’ll lead our talented IT team, developing and executing an IT vision that empowers our IT team to delightfully enable the Jane team with the technology needed to ensure smooth operations and security. If you thrive in high-growth, high-care, cloud-first environments and love solving complex IT challenges, we’d love to hear from you!

The Impact You Could Have

• Developing IT strategy - You’ll develop a yearly team strategy that will help our IT team delightfully and responsibly enable the Jane team with the tooling they need.
• Providing project management oversight - You’ll help ensure that IT projects are properly scoped, scheduled, and resourced appropriately.
• Enhancing Security - You’ll work closely with the Security team to ensure that our endpoints and identities are secured from unauthorized usage.
• Providing systems and network oversight - You’ll look holistically at how our IT systems fit together across our full suite of (SaaS) tools and networking tools and work to optimize how they play nicely together.
• Providing operational leadership - You’ll lead the team of IT professionals who currently provide incredible support to our Jane team, and help onboard new staff to our tools and technology.

The Experience We Feel We Need

• Proven ability to lead IT teams and drive technology initiatives.
• 10+ years of experience across IT teams.
• 2+ years of experience as an IT manager.
• Excellent project management skills and experience managing mid-size (multi-month) IT projects using tools like Jira.
• Experience with managing technology change across multiple departments.
• Familiarity with IT security practices and compliance frameworks (e.g., SOC 2, ISO 27001).
• Familiarity with structured approaches to IT service delivery (e.g., ITSM) with a preference for experience using Jira for administering service management operations.

Compensation Expectations for the Role

Jane’s committed to paying our team members fairly, clearly, and above all, paying for growth. This role has a minimum annual salary of $105,700 and maximum annual salary of $165,100. As you may have noticed, this salary range is quite large, and this is intentional to account for the growth someone will experience in the role throughout their time at Jane. When hiring talented folks to join the Jane team, we’ve found that new team members are best set up for success when hired with the expectation of being fully accomplished in the role, which for this role would reflect a starting salary of $125,500.

It's also possible to join Jane at a salary above or below this, which would mean a salary below $125,500 typically reflects someone who has all the potential to be fully accomplished in the role but doesn't yet possess all the skills required, while a salary above $125,500 is typically for individuals who are currently in this role at Jane and had the opportunity to make a significant positive impact on our customers, product and company with deep Jane knowledge. At Jane, we pay for growth, which means that you’ll continue to have conversations about your career development with your manager and see your compensation grow over time as you build an amazing career with us.

Paying clearly is one of our compensation fundamentals to help folks build trust in the compensation process at Jane. To better understand Jane’s compensation fundamentals and how this range is determined, click on this link here for a short video walkthrough of how it all works! We also welcome you to ask as many questions as you’d like about compensation throughout the interview process to ensure you feel confident and build trust through the process.