IT Infrastructure Architect/Administrator

Employment and Social Development Canada; Ottawa; On-site; CAD 90,000 - 150,000; Full time

Job summary

The Office of the Commissioner for Federal Judicial Affairs Canada – Information Systems Services Division in Ottawa is seeking an IT Infrastructure Architect/Administrator to lead the planning, delivery, and support of enterprise IT infrastructure.

You will manage WAN/LAN, cloud and virtualization, IT security, IAM, DR/BC, PKI, and collaborate with leadership to set architectural strategy while ensuring secure, reliable IT services.

Qualifications

• Minimum: graduation from a two-year program in IT or related field.
• Experience administering WAN/LAN and centralized IM/IT infrastructure.
• Experience configuring networking equipment and security appliances.

Responsibilities

• Lead planning, delivery, and support of IT architecture including network, systems, and security.
• Coordinate backup, IAM, PKI, and environment provisioning activities.
• Oversee IT security controls, vulnerability remediation, and encryption standards.
• Perform capacity forecasting, risk assessments and performance analysis.
• Resolve escalated technical issues and ensure ITIL-aligned processes.
• Manage disaster recovery and business continuity capabilities.
• Monitor security posture and coordinate incident response.
• Collaborate with Infrastructure & Operations leadership on architectural strategy.

Skills

WAN administration

LAN administration

IT security

IAM

Disaster recovery planning

Staff supervision

Architecture planning

Education

Two-year post-secondary IT program

Tools

Backup & Replication software

Virtualization environments

M365 administration

Job description

IT Infrastructure Architect/Administrator

Office of the Commissioner for Federal Judicial Affairs Canada- Information Systems Services Division

Who can apply
Persons residing in Canada, and Canadian citizens and Permanent residents abroad.

Duties

Leads the planning, delivery, and support of the organization's technology architecture, including network and system administration, enterprise infrastructure, IT security and cybersecurity operations, identity and access management, disaster recovery, datacenter operations, and digital certificate management. Oversees complex IT projects, provides expert technical guidance, and supervises technical staff to ensure secure, reliable, resilient, and scalable IT services.

• Manages server, network, cloud, and virtualized environments across their full life cycle.
• Coordinates backup, security, identity and access management (IAM), digital certificate management, and environment provisioning activities.
• Administers and oversees IT security controls, vulnerability remediation, SSL/TLS certificates, public key infrastructure (PKI), encryption standards, and compliance with organizational security policies.
• Performs architecture research, performance analysis, capacity forecasting, and technology risk assessments.
• Resolves escalated technical issues and ensures adherence to ITIL-aligned processes.
• Implements and maintains disaster recovery and business continuity capabilities.
• Monitors infrastructure security posture and coordinates incident response, threat mitigation, and security-related operational activities.
• Collaborates closely with Infrastructure & Operations leadership on architectural strategy.

Work environment

The Office of the Commissioner for Federal Judicial Affairs Canada (FJA) is part of the Core Public Administration and is not serviced by the Pay Centre. We have our own compensation team. In addition, FJA is not serviced by Shared Services Canada. We have an in-house Information Management and Information Technology (IM/IT) team responsible for managing and supporting the organization's IM/IT environment. FJA has approximately 70 employees. Our offices are located at 99 Metcalfe Street, in the heart of downtown Ottawa. The area is served by major bus routes and a light rail station, and employees have access in the building to amenities such as kitchens, showers, change rooms, secure bicycle storage. Parking is available nearby, at the employee's expense. Close to our building, you'll find many coffee shops, restaurants and other essential services.Currently, all employees are expected to work on-site for a minimum of 4 days per week established by the employer. Please note that these conditions are subject to change.

Intent of the process

The intent of this selection process is to staff one (1) indeterminate position (permanent).A fully or partially assessed pool may be created and may be used to staff identical or similar positions at the same or equivalent group and level, with various tenures and security requirements within the Office of the Commissioner for Federal Judicial Affairs Canada.

Positions to be filled

1

Important messages

Persons are entitled to participate in the appointment process in the official language of their choice.Our intention is to communicate with candidates via e-mail. Candidates who apply on this selection process must include in their application a valid e-mail address and make sure that this address is functional at all times and accepts messages from unknown users (some email systems block these types of email). It is the candidate's responsibility to provide any changes to their personal information to the contact indicated on this job advertisement.Merit criteria may be assessed throughout the entire process. All information obtained throughout the selection process, from the time of application to the closing of the process, may be used to evaluate the candidates.The screening questions and résumé may be used to evaluate the ability to communicate effectively in writing.The selection committee reserves all rights to use any methods that they deem appropriate in order to evaluate the candidates (written examination, interview, reference check, etc.).Proof of your education credentials will be required at a later date. Candidates with foreign education credentials are required to provide proof of Canadian equivalency. Any applicable fees are the responsibility of the candidate.It is important to note that in order to manage the volume of applications, the selection committee may at any time decide to use various strategies such as the application of one or more other qualifications, the top-down selection or other strategies.Please note that achieving a pass mark on any of the assessment used does not mean you will move forward in the selection process. Management may decide to use a cut-off mark that is higher than the pass mark on any evaluation used throughout the process.

Willingness and ability to work overtime on weekends and evenings occasionally, sometimes with short notice.

You need (essential for the job)

Your application must clearly explain how you meet the following

Education
Graduation from a two-year program of study from a recognized post-secondary institution with acceptable specialization in computer science, information technology, information management or another specialty relevant to the position to be staffed.Note:
1. Indeterminate incumbents in the IT group on December 9, 2021 who do not possess the education prescribed above, are deemed to meet the minimum education standard based on their education, training and/or experience. They must be accepted as having met the minimum education standard whenever this standard is called for when staffing positions in the IT group.
2. Indeterminate incumbents of positions in the CS group on May 10, 1999, who do not possess the education prescribed above, are deemed to meet the minimum education standard based on their education, training and/or experience. They must be accepted as having met the minimum education standard whenever this standard is called for when staffing positions in the IT group.
3. At the manager’s discretion, an acceptable combination of education, training and/or experience may serve as an alternative to the minimum education stated above. Whenever the minimum education is met using this alternative, it is met for the specific position only and must be re-assessed for other positions for which this alternative has been specified by the manager.

Experience

• EX1: Recent* experience in administration and support of Wide Area Networks (WAN) and Local Area Networks.
• EX2: Recent* and significant** experience managing a centralized Information Management and Information Technology (IM/IT) facility providing advanced infrastructure for IM/IT services and operations.
• EX3: Recent* and significant** experience in configuring and supporting networking equipment such as switches, firewalls and security appliances.*Recent is defined as experience normally acquired within the last eight (8) years in a work environment.
  **Significant is defined as the depth and breadth of experience normally associated with the performance of the duties for a period of approximately three (3) years in a work environment.

Applied / assessed at a later date

Knowledge:

• K1: Knowledge of Network architecture and protocols.
• K2: Knowledge of IT Security Standards and Practices.

Abilities:

• A1: Ability to identify priorities and manage a high workload.
• A2: Ability to supervise employees.
• A3: Ability to communicate effectively orally.
• A4: Ability to communicate effectively in writing.

Personal Suitabilities:

• PS1 : Reliability
• PS2 : Attention to detail
• PS3 : Initiative
• PS4 : Judgment

Language requirements (essential for the job)

May be applied / assessed at a later date

Asset experience:

• AExp 1: Experience in configuring, troubleshooting and administering the Backup and Replication software suite.
• AExp 2: Experience in the installation, configuration, and support of virtualized Information Technology (IT) environments, including servers and supporting infrastructure.
• AExp 3: Experience leading IT projects involving infrastructure planning, design, and integration.
• AExp 4: Experience in designing, implementing, monitoring and maintaining an IT infrastructure.
• AExp 5: Experience in configuring, troubleshooting and administering a M365 environment.
• AExp 6: Experience in supervising employees.
• AExp 7: Experience applying the Security Assessment & Authorization guidance (SA&A - ITSG-33).
• AExp 8: Experience providing IT Security advice and guidance.

Our commitment

We're committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please contact the hiring organization below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the population it serves. We promote employment equity and encourage you to self-declare if you belong to one of the designated employment equity groups when you apply.

Selection may be limited to members of the following employment equity groups: Indigenous (Aboriginal) peoples, persons with disabilities, visible minorities, and women.

Preference will be given to veterans first, followed by Canadian citizens and permanent residents, with the exception of jobs located in Nunavut or Yukon. For positions located in Nunavut, qualified Inuit enrolled under the Nunavut Agreement will be appointed first. For positions located in Yukon, qualified Yukon First Nations will be appointed first, followed by qualified Indigenous persons.

We'd like to thank all those who apply. However, only the people selected for further consideration will be contacted.