IT Infrastructure Analyst

Clear Destination Inc.; Regina; On-site; CAD 65,000 - 95,000; Full time

Benefits offered by this job

Health and dental benefits

Pension plan

Health spending account

Vacation & personal days

Volunteer day

Referral bonus

Job summary

Affinity Credit Union is seeking an IT Infrastructure Analyst to support and maintain our range of technology and applications relied upon by staff.

You will provide technical support for cloud-based infrastructure, manage Windows Server and Azure, and maintain documentation, while ensuring reliability, security, and efficient operation across the organization.

Qualifications

• Post-secondary education in a related field and 3 years related experience or an equivalent combination of education/experience
• Intermediate understanding of Affinity Credit Union’s business objectives and divisional business operations
• Familiarity with cloud-based monitoring tools such as Azure Monitor or similar services to detect, log, and resolve issues. Cloud certifications such as Microsoft Certified: AZ-900, AZ-104, MS-900, SC-900 would be an asset.
• Strong knowledge of scripting and automation tools such as PowerShell/Azure CLI to automate troubleshooting tasks and enhance operational efficiency.
• Ability to conduct leading practice research to discover, analyze, and recommend innovative processes
• Ability to lead a project through the project life cycle, liaising effectively with key stakeholders

Responsibilities

• Provide technical support for cloud-based infrastructure and services, including troubleshooting and resolving issues related to cloud resources such as virtual machines, networking, storage, databases, and applications.
• Maintain enterprise Microsoft platforms (Windows Server, Azure) and services such as Active Directory, Hyper-V, DNS, DHCP, Remote Desktop Services
• Assist in the deployment, configuration, and ongoing maintenance of cloud resources and services, ensuring system reliability and availability.
• Maintain comprehensive technical documentation on cloud configurations, issues, resolutions, and standard operating procedures (SOPs) to ensure consistent support and operational efficiency.
• Provide comprehensive technical support for cloud-based infrastructure and services and have expertise for complex, escalated technical support issues; identifies, troubleshoots and solves problems for end-users
• Assist with the monitoring of cloud security settings, including user access, roles, and permissions, and collaborate with security teams to address potential vulnerabilities.

Skills

Cloud monitoring

PowerShell

Azure CLI

Azure Monitor

Cloud troubleshooting

Scripting

Education

Post-secondary education in a related field

Tools

Azure

Windows Server

Active Directory

Hyper-V

DNS

DHCP

Remote Desktop Services

Job description

We’re looking for an IT Infrastructure Analyst to support and maintain Affinity’s range of technology and applications that our employees rely on to serve each other and our members.

What you’ll do

• Provide technical support for cloud-based infrastructure and services, including troubleshooting and resolving issues related to cloud resources such as virtual machines, networking, storage, databases, and applications.

• Maintain enterprise Microsoft platforms (Windows Server, Azure) and services such as Active Directory, Hyper – V, DNS,. DHCP, Remote Desktop Services
• Assist in the deployment, configuration, and ongoing maintenance of cloud resources and services, ensuring system reliability and availability.

• Maintain comprehensive technical documentation on cloud configurations, issues, resolutions, and standard operating procedures (SOPs) to ensure consistent support and operational efficiency.

• Provide comprehensive technical support for cloud-based infrastructure and services and have expertise for complex, escalated technical support issues; identifies, troubleshoots and solves problems for end-users

• Assist with the monitoring of cloud security settings, including user access, roles, and permissions, and collaborate with security teams to address potential vulnerabilities.

What you’ll get:

• The support to grow in your career with opportunities to advance
• A competitive salary plus bonuses for your hard work
• A total rewards package including health and dental benefits, pension, and health spending account
• Vacation time, personal days off & a paid volunteer day to help you maintain a healthy life/work balance
• A referral bonus when you scout great talent and they join our team

What you’ve got

• Post‑secondary education in a related field and 3 years related experience or an equivalent combination of education/experience
• Intermediate understanding of Affinity Credit Union’s business objectives and divisional business operations

• Familiarity with cloud-based monitoring tools such as Azure Monitor or similar services to detect, log, and resolve issues. Cloud certifications such as Microsoft Certified: AZ-900, AZ-104, MS-900, SC-900 would be an asset.
• Strong knowledge of scripting and automation tools such as PowerShell/Azure CLI to automate troubleshooting tasks and enhance operational efficiency.

• Ability to conduct leading practice research to discover, analyze, and recommend innovative processes
• Ability to lead a project through the project life cycle, liaising effectively with key stakeholders