IT Executive

Akal Information Systems Ltd.; Delhi; On-site; CAD 6,000 - 7,000; Full time

Job summary

A leading educational institution in Canada is seeking an IT Executive to provide technical support and maintain IT systems. The role requires a Bachelor's degree in Computer Science or related fields and minimum of 3 years experience in IT support or systems administration. The IT Executive will manage application support, user troubleshooting, and backend website operations. The position offers a monthly salary of Rs. 37,950 and opportunities for annual increments based on performance.

Qualifications

• 3 years of professional experience in IT support or systems administration.
• Hands-on experience in troubleshooting software and applications.
• Familiarity with cloud-based services.

Responsibilities

• Monitor, maintain, and update web-based platforms and applications.
• Provide user support and resolve IT-related issues.
• Install and configure network software and updates.
• Support website backend operations.
• Maintain logs and assist with audits.

Skills

Troubleshooting software and application errors

Familiarity with Windows/Linux operating systems

Understanding of IT ticketing systems

Good communication skills

Education

Bachelor’s degree in Computer Science / IT / Electronics

Job description

by The India International Institute of Democracy & Election Management (IIIDEM)

122 Days ago

Job Description

• IT Wing
• IT Executive

Number of Post

One

Minimum Qualification

Bachelor’s degree in Computer Science / Information Technology / Electronics / relevant discipline from a recognized university.

Minimum Experience

3 years of professional experience in IT support, systems administration, or related areas.

Salary

Rs. 37,950/- per month (increment yearly @10% subject to satisfactory performance)

Job Description

The IT Executive will provide application-side technical support and assist in maintaining and improving the organization’s IT systems and platforms. The role includes overseeing basic system administration, providing user support, ensuring uptime and efficiency of web-based applications, and assisting in the implementation of IT-enabled solutions in line with institutional needs.

Responsibilities

Key Responsibilities Of The Job Include The Following:

• Support Application Support and Maintenance - Monitor, maintain, and update web-based platforms and internal applications. Provide backend support to ensure their functionality, performance, and usability.
• User Support and Troubleshooting—Provide prompt resolution to user-reported IT issues. Assist staff with access, software-related errors, basic configurations, and usability concerns.
• Network Software Installation and Configuration—Install, configure, and update commonly used application software and utilities. Ensure appropriate licensing and version control for each deployment.
• Website Backend Operations—Support the upkeep of institutional websites and portals, including content management backend tasks, plugin updates, and upload assistance.
• Documentation and Reporting—Maintain logs of system updates, incident reports, change history, and user support requests. Assist in documentation for audits and quality assurance.
• Coordination with Vendors/Teams—Liaise with outsourced developers or IT vendors for small-scale development or bug resolution and coordinate routine testing and delivery.

Skills & Competencies

• Hands-on experience in troubleshooting software and application errors
• Familiarity with Windows/Linux operating systems and application server setups
• Strong understanding of IT ticketing systems and issue tracking tools
• Good communication skills for internal coordination and documentation

Desirable Qualities

• Master’s degree (MCA / M.Sc. IT / M.Tech in relevant field)
• Experience in IT support roles within government or academic institutions
• Experience in cloud-based services and backup management

Tags

• Industry Type: Government / Education / Information Technology
• Functional Area: Application Support / Web Systems / Technical Support
• Role: IT Executive
• Role Category: Entry-Level – IT Services
• Employment Type: Full-Time

About IIIDEM

Established in 2011 by the Election Commission of India, the India International Institute of Democracy and Election Management (IIIDEM) is a premier institute for training, research, and international cooperation in the field of elections and democratic governance. It serves as a global resource center dedicated to strengthening democratic institutions and promoting credible, inclusive, and transparent elections.

IIIDEM is located on a sprawling 5-acre campus in Dwarka, New Delhi, offering advanced training facilities, a well-equipped library, a 450-seat auditorium, and residential amenities. It regularly hosts programs for election officials and other stakeholders from India and abroad in collaboration with global institutions.

IIIDEM invites dynamic professionals to join its team across roles in training, human resource management, research, e-learning, IT, media, and administration. Be part of an internationally renowned institution with opportunities to learn, lead, and contribute.

Learn more at https://www.iiidem.eci.gov.in.

Application Instructions

Kindly Share Your CV In The Format Given Below:

https://docs.google.com/document/d/1We0kL1xLxFyUCOsDQzPOkW2WkkGDpjjw/edit?usp=drive_link&ouid=115274307637167099823&rtpof=true&sd=true

Apply Now

Location: DELHI

Experience: 3-5 years

Employment Type: Full Time

Salary: 4.44-4.55 Lakhs Per Annum

Skills: Education: Bachelor