IT Business Partner (Functional Analyst)

AMETEK, Inc.; Waterloo; On-site; CAD 85,000 - 125,000; Full time

Job summary

A leading technology company in Waterloo, Ontario is seeking an IT Business Partner (Functional Analyst) to support business systems including ERP and CRM. The ideal candidate will have over 7 years of experience, strong analytical skills, and the ability to manage complex situations in a corporate environment.

Qualifications

• 7+ years of experience as an analyst across various business sectors.
• Extensive knowledge of CRM, Analytics, and ERP environments.
• Strong skills in analysis and structuring business requirements.

Responsibilities

• Analyze business needs and guide technological solutions.
• Develop and execute test scenarios for business systems.
• Coordinate with internal and external partners for solutions.

Skills

Analytical skills

Project management

Communication

Planning

Team collaboration

Education

Bachelor's degree or equivalent

Tools

Office 365

PowerBI

Salesforce CRM

Microsoft/SAP ERP

Epicor ERP

Job description

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Job Title: IT Business Partner (Functional Analyst)

Location:

Waterloo, ON, CA, N2V 2K1

Business Unit: Creaform

Job Description:

This position is responsible for supporting the company and guiding key players across departments in the effective use of business systems, mainly for ERP, CRM, analytics, and other key applications.

Responsibilities include analyzing business needs, influencing partners on best practices, performing functional analysis, evolving platforms, and testing adjustments to business systems. An in-depth knowledge of these systems and user tasks is essential.

Responsibilities:

• Assist internal experts in analyzing, understanding, and defining their needs and processes to guide technological solutions and integration into enterprise architecture.
• Influence experts and develop tactical plans for implementing business processes supported by suitable technologies.
• Define project scope and objectives based on identified needs.
• Maintain all necessary documentation.
• Coordinate with internal and external partners, including development teams.
• Develop and execute test scenarios; support users during testing and acceptance.
• Communicate release information to users.
• Follow up on requests and issues, supporting continuous improvements.
• Monitor emerging IT technologies.
• Collaborate with IT team members for complete solution delivery.
• Ensure compliance with data security standards, adhering to ISO standards.

Requirements:

• Bachelor's degree or equivalent.
• At least 7 years of relevant experience as an analyst across various business sectors.
• Strong knowledge of analysis, business processes, and experience with large-scale technological implementations.
• Ability to consolidate and structure business needs into clear requirements.
• Good planning, organizational, and communication skills.
• Ability to work effectively in a team within a large corporate environment.
• Results-oriented, with experience in project management.
• Extensive knowledge of CRM, Analytics, and ERP environments, including marketing, sales, distribution, after-sales, and finance processes.
• Proficiency in Office 365 suite.
• Ability to manage complex and ambiguous situations.
• Willingness to travel occasionally.

Preferred Qualifications:

• Experience with Microsoft/SAP ERP, Epicor ERP, PowerBI, and Salesforce CRM is a plus.
• Bilingual in English and French is preferred.

Virtek encourages applications from all qualified candidates. Accommodations are available upon request. Please contact us at 519-746-7190 ext. 202 if needed.

Virtek Vision International is a high-tech company based in Waterloo, Ontario, specializing in laser and vision-based projection and inspection solutions. Our products are used in aerospace, construction, and industrial markets worldwide.

In 2024, Virtek was acquired by AMETEK, Inc., a global leader in industrial technology solutions, with annual sales over $7 billion and a presence in 35 countries.