IT Business Analyst

City of St. Albert; St. Albert; Hybrid; CAD 86,000 - 106,000; Full time

Benefits offered by this job

Hybrid remote work arrangement

Recreation Access Pass

Job summary

City of St. Albert is seeking an IT Business Analyst to lead analysis for projects and strategic initiatives within the IT department.

You will engage cross-functional teams to understand processes, define requirements, and translate them into actionable designs and technology-enabled solutions. The role supports Next Generation 9-1-1 and Enterprise Maintenance Management projects, working with staff at various levels to improve service delivery, data quality, and user experience.

Qualifications

• Degree or diploma with 5–7 years in business analysis
• Direct work experience as a business analyst is required
• Industry certifications are assets for advancement
• Municipal IT project experience is an asset

Responsibilities

• Analyze and document current-state processes and identify improvements.
• Collaborate with stakeholders to translate requirements into designs and specs.
• Lead process review and future-state design to improve service and data quality.
• Facilitate workshops and interviews with cross-functional teams.
• Support technology projects through documentation, testing coordination and implementation.

Skills

Business analysis

Requirements gathering

Process mapping

Stakeholder engagement

Workshop facilitation

Education

Bachelor's degree in computer sciences, commerce, business or related discipline

Diploma with 7 years related experience

ECBA/CCBA/CBAP/PMI-PBA certifications

Job description

Working at the City of St. Albert means joining a dedicated team that aims to deliver outstanding service to our vibrant community. We pride ourselves on employing a diverse group of employees who each bring unique skills and contribute to delivering exceptional services to our residents. We value collaboration, accountability, respect, and enjoyment in our work each day.

The City of St. Albert is recruiting an individual to join our Information Technology department as an IT Business Analyst. Reporting to the Manager, IT Projects and Business Relationship Management, you will lead business analysis activities for projects and strategic initiatives by facilitating engagement with cross-functional teams of internal and external stakeholders. You will also collaborate with staff at a variety of levels across the organization to understand business processes, functions, and capabilities and to identify solutions that address business requirements.

This position will support the Next Generation 9-1-1 and Enterprise Maintenance Management and Asset Management projects, working alongside the project team to assist in the implementation of these systems.

Responsibilities

• Analyze and document current-state business processes, identify operational inefficiencies and process gaps, and recommend practical improvements that align with organizational objectives.
• Partner with business stakeholders to gather, validate, and translate business requirements into process designs, functional specifications, and technology-enabled solutions.
• Lead business process review and reengineering initiatives, developing future-state processes that improve service delivery, efficiency, data quality, and user experience.
• Facilitate workshops, interviews, and cross-functional discussions to assess business needs, evaluate solution options, and support organizational change associated with technology projects.
• Support a variety of technology and business transformation projects by preparing process documentation, coordinating testing and implementation activities, evaluating outcomes, and recommending continuous improvements.

Qualifications

• A Bachelors Degree in Computer Sciences, Commerce, Business or related discipline with 5 years of related experience is required. Or a related Diploma with 7 years of related experience is required.
• Direct work experience in a business analyst role is required.
• Entry Certificate in Business Analysis (ECBA), Certification of Capability in Business Analysis (CCBA), Certified Business Analysis Professional (CBAP), and/or PMI Professional in Business Analysis certification(s) would be an asset.
• Experience with IT projects in a municipality is an asset.
• Equivalent combinations of experience and education may be considered.

Hours of Work

We offer a compressed bi-weekly work schedule of 72 hours, Monday - Friday, 8:00 - 5:00, with a biweekly regular day off (RDO).

Compensation

• The salary ranges from $86,055.32 - $105,914.90 per year including a comprehensive benefits package and accrued paid vacation starting at 3 weeks per year.
• Learn more about our benefits here: Employee Benefit Guide.
• Candidates not meeting the full qualifications may be considered for a development opportunity at a lower classification and salary.

Why You Should Work With Us

• Eligible to apply for a Hybrid Remote Work arrangement, with a minimum of 51% of work time spent onsite and the remainder worked remotely. Employees are eligible to participate in this program after 3 months of employment, subject to satisfactory performance.
• Employees can purchase an annual Recreation Access Pass for $87 + tax, granting unlimited access to Servus Credit Union Place (excluding PLAYcare and registered programs), Fountain Park Recreation Centre, and Grosvenor Outdoor Pool.

Term

This is a term position until December 31, 2028, with the possibility of an extension.

Conditions of Employment

• The successful candidate will be required to provide proof of educational and professional credentials.
• The successful applicant will be required to obtain a satisfactory police information check.
• Please note that the presence of charges or convictions does not automatically preclude an individual from being considered for employment. All findings will be reviewed and assessed in relation to the responsibilities and requirements of the position.
• A valid Alberta Class 5 Driver's Licence and access to a personal vehicle for business use are required.

Closing Statement

We thank all applicants for their interest and effort in applying. Only candidates selected for interviews will be contacted.

The City of St. Albert is committed to creating and fostering a diverse workforce where all are welcome and we find a common purpose and strength in our differences. All qualified candidates are encouraged to apply, including those from members of groups that are historically or continue to be underrepresented.

We respectfully acknowledge that we are on Treaty 6 territory, traditional lands of First Nations and Métis peoples. As treaty People, Indigenous and non-Indigenous, we share the responsibility for stewardship of this beautiful land.