IoT Product Lead: Modernization & Performance Insights

Ateko, backed by Bell Canada; Toronto; On-site; CAD 85,000 - 120,000; Full time

Job summary

A leading technology company in Toronto seeks a Product Manager focused on driving efficiency within IoT. You will collaborate across Product, Sales, and Network teams to improve customer experience and execute modernization strategies. The role involves leading key projects, providing insights for business growth, and ensuring excellent service delivery. Ideal candidates will have service operations experience in telecommunications or technology and a strong communication ability. The workplace promotes inclusivity and accessibility.

Qualifications

• Practical experience in service operations and performance management.
• Ability to lead teams on modernization projects.
• Experience in generating & delivering performance results & insights.
• Understanding of the telecommunications or technology industries.
• Effective communicator that can collaborate with others.

Responsibilities

• Lead lifecycle activities for key modernization projects.
• Generate insights through regular financial and performance metrics.
• Advocate for the customer experience.
• Identify opportunities to improve service access and sales productivity.

Skills

Service operations management

Project leadership

Performance analysis

Telecommunications industry knowledge

Effective communication

Job description

A leading technology company in Toronto seeks a Product Manager focused on driving efficiency within IoT. You will collaborate across Product, Sales, and Network teams to improve customer experience and execute modernization strategies. The role involves leading key projects, providing insights for business growth, and ensuring excellent service delivery. Ideal candidates will have service operations experience in telecommunications or technology and a strong communication ability. The workplace promotes inclusivity and accessibility.