Investigator

Holt, Renfrew & Co.; Mississauga; On-site; CAD 25,000 - 42,000; Full time

Benefits offered by this job

Employee discount

Pension

Health & dental benefits

Tuition assistance

Learning & development

Job summary

Holt Renfrew in Mississauga is seeking an Investigator to protect company assets from fraud and loss. You will monitor floors, CCTV, and intercept shoplifters while documenting incidents and supporting audits across departments.

The ideal candidate has a college degree, 2–3 years in a similar role, bilingual French and English, plus first aid/CPR, and a provincial guard license. Competitive benefits and employee discounts reflect our commitment to people.

Qualifications

• College degree required.
• 2–3 years of experience in a similar capacity.
• Fully bilingual in French and English.
• First aid/CPR certification.
• Provincial guard license required.

Responsibilities

• Walk the floor to observe and identify dishonest persons externally and internally.
• Monitor CCTV and dispatch accordingly.
• Apprehend shoplifters and maintain records of apprehensions.
• Testify at criminal proceedings as appropriate.
• Conduct POS audits and internal investigations with confidentiality.
• Analyze transactional reporting and minimize loss.
• Support Operations and Sales with inventory counts, shortage programs, and unsaleables.
• Respond to emergencies and ensure proper follow-up reporting.
• Ensure compliance with privacy policies and cyber security measures.

Skills

Bilingual (French & English)

Kinesic interview techniques

First aid/CPR

Guard license (provincial)

Education

College Degree

Job description

Investigator page is loaded## Investigatorlocations: 100 City Centre Drive, Mississauga, ONtime type: Full timeposted on: Posted Yesterdaytime left to apply: End Date: December 2, 2026 (28 days left to apply)job requisition id: R2000727492Holt Renfrew offers you an inspiring, fashion-driven environment with opportunities to learn and grow. From our incredible partnerships with iconic luxury brands, to our commitments to corporate social responsibility, you will be inspired every day.A job at Holt Renfrew offers a competitive total compensation, a generous employee discount, pension, and health & dental benefits, tuition assistance, and continuous learning and development.**Investigator**The **Investigator** protects company assets from fraud and internal/external loss.**Specific responsibilities include (but are not limited to) the following:*** Routinely walk floor to observe, identify dishonest persons both externally and internally* Observe and dispatch by monitoring CCTV system* Apprehend shoplifters and maintain records of apprehensions* Testify at criminal proceedings as appropriate* Conduct periodic P.O.S. audits* Conduct internal investigations as required with confidentiality* Analyze and follow up on transactional reporting* Minimize company loss due to paperwork errors* Support Operations and Sales teams with inventory counts, shortage programs, and unsaleables* Respond to emergencies in a timely manner, ensuring appropriate follow up reporting* Provide support and follow up on audits to ensure compliance* Comply with all Health & Safety policies and requirements* Perform other duties, as assigned* Ensure compliance with privacy policies, regulations, and cyber security measures.**The ideal candidate:*** College Degree* 2-3 years experience in a similar capacity* Kinesic interview techniques or other interviewing/interrogation training* Previous experience in a retail environment* Standard first aid, CPR OPA Level II* Maintain provincial guard license* Fully bilingual in French and in English.**The measures of success:*** Contribution to financial and customer growth objectives* Individual objectives linked to the achievement of department goals* Feedback from internal and external clients*Holt Renfrew is an equal opportunity employer committed to fostering a diverse and inclusive workplace. Our future success depends on the perspectives and contributions of all our employees - their diverse backgrounds, abilities and experiences make our business stronger. If you are contacted for a job opportunity and require accommodation, please email [e-mail] and let us know so we can ensure you have an accessible candidate experience throughout the recruitment process. All requests are confidential and used only to meet candidate needs.*Hiring Range / Échelle salariale à l'embauche :$17.95 - $30.50 / 17,95$ - 30,50$ (per hour / de l'heure)Final compensation for this position will be determined based on the candidate's unique skills, expertise, individual qualifications, and assessed contributions to the role following the completion of the interview process. The range stated is the starting range for this position. Offers may vary with experience, qualifications, performance, and local market conditions. We strive to offer competitive compensation that aligns with a candidate's contributions to our team, along with a comprehensive benefits package, enticing perks, pension matching, incentives, and our coveted employee discount. / La rémunération finale pour ce poste sera déterminée sur la base des compétences uniques du candidat, de son expertise, de ses qualifications individuelles et de l'évaluation de sa contribution au poste à l'issue de la procédure d'entrevue. La fourchette indiquée est la fourchette de départ pour ce poste. Les offres peuvent varier en fonction de l'expérience, des qualifications, du rendement et des conditions du marché local. Nous nous efforçons d'offrir une rémunération compétitive qui corresponde à la contribution du candidat à notre équipe, ainsi qu'un ensemble complet de garanties, d'avantages attrayants, de cotisations de retraite assorties par l'employeur, de primes d'encouragement et notre très convoitée remise d'employé.