Investigations Advisor

Desjardins; Montreal; Hybrid; CAD 65,000 - 95,000; Full time

Benefits offered by this job

Competitive salary

Annual bonus

4 weeks vacation

Pension plan

Group insurance + telemedicine

Telework equipment reimbursement

Job summary

Desjardins is seeking an investigations advisor for a temporary 12-month role in Montreal with a hybrid work arrangement. You will apply tactics, techniques and procedures for investigations, coordinate with clients and partners, and support in-depth case analyses and monitoring.

You will help detect fraudulent activity and interview persons of interest while protecting personal information. You will work with a team to develop tools, methods and processes and interact with stakeholders across

Qualifications

• Bachelor’s degree required.
• Minimum of two years of relevant experience.
• French language knowledge is required.
• Other combinations of qualifications may be considered.

Responsibilities

• Diagnose issues, challenges and needs for the line of work to determine target outcomes.
• Analyze data, conduct studies, make recommendations and write reports.
• Investigate suspicious transactions related to medium-scale files.
• Represent the organization to external organizations under supervision.
• Help develop and implement objectives, solutions and action plans.

Skills

Interpersonal Savvy

Business insight

Equity, Diversity, Inclusion and ACA

Education

Bachelor's degree in a related field

Job description

Temporary 12 month position. Position may require travel or court appearances.

#LI-Hybrid

As an investigations advisor, you help apply tactics, techniques and procedures for investigations, inquiries, liaisons and information to a wide range of administrative and security intelligence collection tools and processes. You assist with in-depth case analyses and ongoing monitoring. You advise and assist clients and partners on initiatives related to your field. You help detect and analyze suspicious and fraudulent transactions and you interview persons of interest, ensure the security of personal information and property, and provide assistance with crisis management. You develop tools, methods and processes. Your projects and initiatives require comprehensive knowledge of your line of work. You propose recommendations, solutions and action plans based on the organization's objectives and priorities. You share ideas. You help solve problems using your analytical skills and comprehensive knowledge of your line of business. You interact with stakeholders working in other fields. Interpersonal savvy is therefore essential.

More specifically, you will be required to

• Diagnose issues, challenges and needs for your line of work to determine target outcomes
• Analyze data, conduct studies, make recommendations and write reports
• Investigate suspicious transactions related to medium-scale files
• Under the supervision of more experienced professionals, represent the organization to external organizations
• Help develop and implement objectives, solutions and action plans

What we offer

• Competitive salary and annual bonus
• 4 weeks of flexible vacation starting in the first year
• Defined benefit pension plan that provides predictable, stable income throughout retirement
• Group insurance including telemedicine
• Reimbursement of health and wellness expenses and telework equipment
• Benefits apply based on eligibility criteria.

What you bring to the table

• Bachelor's degree in a related field
• A minimum of two years of relevant experience
• Please note that other combinations of qualifications and relevant experience may be considered
• Knowledge of French is required
• Business insight, Interpersonal Savvy
• Equity, Diversity, Inclusion and Accessibility

At Desjardins, we believe in equity, diversity and inclusion.

We're committed to welcoming, respecting and valuing people for who they are as individuals, learning from their differences, embracing their uniqueness, and providing a positive workplace for all.

At Desjardins, we have zero tolerance for discrimination of any kind.

We believe our teams should reflect the diversity of the members, clients and communities we serve.

If there's something we can do to help make the recruitment process or the job you're applying for more accessible, let us know.

We can provide accommodations at any stage in the recruitment process.

Just ask!

Trade Union (If applicable)

Job Family Security (FG)

Unposting Date 2026-11-18

Desjardins Group is the largest cooperative financial group in North America.

We're the choice for over 52,000 employees and we're named one of Canada's top employers by Mediacorp and Forbes.

We offer a full range of financial products and services and share our expertise in personal services, business services, wealth management, life and health insurance, and property and casualty insurance.

Pursuing a career at Desjardins means being part of an organization that puts people first.