Investigations Advisor

Desjardins; Lévis; On-site; CAD 70,000 - 90,000; Full time

Benefits offered by this job

Annual bonus

4 weeks vacation

Defined benefit pension

Group insurance including telemedicine

Telework equipment reimbursement

Job summary

Desjardins is seeking an investigations advisor to analyze data, investigate transactions, and support crisis management. The role involves liaison with external organizations and developing practical action plans aligned with organizational priorities.

Ideal candidates will have a bachelor's degree, at least two years of relevant experience, strong analytical skills, and fluency in French. Desjardins emphasizes equity and accessibility in the recruitment process.

Qualifications

• Bachelor's degree in a related field.
• Minimum of two years of relevant experience.
• Other combinations of qualifications and relevant experience may be considered.
• Knowledge of French is required.

Responsibilities

• Diagnose issues, challenges and needs for the line of work to determine target outcomes.
• Analyze data, conduct studies, make recommendations and write reports.
• Investigate suspicious transactions related to medium-scale files.
• Under supervision, represent the organization to external organizations.
• Help develop and implement objectives, solutions and action plans.

Skills

Analytical skills

Interpersonal Savvy

French language

Education

Bachelor's degree in a related field

Job description

As an investigations advisor, you help apply tactics, techniques and procedures for investigations, inquiries, liaisons and information to a wide range of administrative and security intelligence collection tools and processes. You assist with in-depth case analyses and ongoing monitoring. You advise and assist clients and partners on initiatives related to your field. You help detect and analyze suspicious and fraudulent transactions and you interview persons of interest, ensure the security of personal information and property, and provide assistance with crisis management. You develop tools, methods and processes. Your projects and initiatives require comprehensive knowledge of your line of work.You propose recommendations, solutions and action plans based on the organization's objectives and priorities. You share ideas. You help solve problems using your analytical skills and comprehensive knowledge of your line of business. You interact with stakeholders working in other fields. Interpersonal savvy is therefore essential. More specifically, you will be required to:

• Diagnose issues, challenges and needs for your line of work to determine target outcomes
• Analyze data, conduct studies, make recommendations and write reports
• Investigate suspicious transactions related to medium-scale files
• Under the supervision of more experienced professionals, represent the organization to external organizations
• Help develop and implement objectives, solutions and action plans.

What we offer

• Competitive salary and annual bonus
• 4 weeks of flexible vacation starting in the first year
• Defined benefit pension plan that provides predictable, stable income throughout retirement
• Group insurance including telemedicine
• Reimbursement of health and wellness expenses and telework equipment

* Benefits apply based on eligibility criteria.

What you bring to the table

• Bachelor's degree in a related field
• A minimum of two years of relevant experience
• Please note that other combinations of qualifications and relevant experience may be considered
• Knowledge of French is required
  Business insight, Interpersonal Savvy

Equity, Diversity, Inclusion and Accessibility

At Desjardins, we're committed to welcoming, respecting and valuing people for who they are as individuals, learning from their differences, embracing their uniqueness, and providing a positive workplace for all. At Desjardins, we have zero tolerance for discrimination of any kind. We believe our teams should reflect the diversity of the members, clients and communities we serve.

If there's something we can do to help make the recruitment process or the job you're applying for more accessible, let us know. We can provide accommodations at any stage in the recruitment process. Just ask!

Trade Union (If applicable)

Job Family

Security (FG)

Unposting Date

2026-11-16