International Medical Assistant - IMG & ITP

Appletree Medical Group; Ottawa; On-site; CAD 20,571 - 29,298; Full time

Benefits offered by this job

Comprehensive benefits package including vision, dental, and medical after 6 months.

Job summary

Appletree Medical Group in Ottawa is seeking an International Medical Assistant to support clinical and administrative operations. This role requires a completed medical degree and completed MCCQE Part I, along with excellent communication skills and proficiency with EMR systems. Responsibilities include assisting with patient care, managing patient records, and coordinating appointments. Competitive hourly wage of $18.10 plus performance-based bonuses offered, along with a comprehensive benefits package after six months of full-time employment.

Qualifications

• Medical degree completed.
• Successful completion of the MCCQE Part I.
• Previous residency interviews considered an asset.
• Excellent English communication skills.
• Permanent eligibility to work in Canada.

Responsibilities

• Collaborate with physicians for patient care.
• Assist with patient triage and examinations.
• Document patient histories in the EMR.
• Schedule appointments and coordinate referrals.
• Maintain a clean clinical environment.

Skills

Excellent English communication skills

Proficiency with electronic medical record (EMR) systems

Exceptional customer service skills

Strong understanding of medical terminology

Minimum typing speed of 40 words per minute

Education

Medical degree

Successful completion of the MCCQE Part I

Job description

International Medical Assistant

Position designed for International Medical Graduates (IMGs) or Internationally Trained Physicians (ITPs) actively pursuing medical licensure in North America.

IMAs work under the direct supervision of a physician, functioning as a clinical technician and assistant, and serving as the physician’s "eyes and ears" in the examination room.

Compensation & Career Development

Hourly Wage: $18.10 per hour, with additional performance-based bonuses tied to individual services.

Successful completion of all required training milestones, exams, and certifications within the first three (3) weeks of employment. Following a three (3)-month probationary period, IMAs are eligible for a formal performance review. Upon successful completion of the performance review, IMAs may be eligible to train in one or more specialty programs, including but not limited to:

• Diabetes Program
• Travel Medicine
• Allergy Testing
• Foot Care
• Wellbaby Program

Benefits

• Comprehensive benefits package including vision, dental, medical, and paramedical services. Benefits eligibility begins after six (6) months of continuous full-time employment.

What You'll Do

International Medical Assistants (IMAs) are fully trained and responsible for supporting clinical and administrative operations to ensure high-quality, efficient patient care.

Clinical Responsibilities

• Collaborate closely with physicians and other healthcare professionals to deliver comprehensive patient care.
• Assist with patient triage, obtain medical histories, and perform limited physical examinations as appropriate.
• Accompany healthcare providers during patient visits and document encounters in real time.
• Accurately document patient histories, assessments, and treatment plans in the electronic medical record (EMR).
• Prepare, maintain, and update patient charts to ensure accuracy and completeness.
• Assist with order entry, including prescriptions, referrals, and diagnostic tests, as directed by the provider.
• Support healthcare providers during medical procedures, including wound care, suture removal, specimen collection, and minor surgical procedures.
• Provide post-procedure and post-operative care instructions to patients.
• For female IMAs: perform Pap examinations under supervision, including specimen collection and documentation, as permitted.

Administrative & Operational Responsibilities

• Register patients accurately, including reception duties, scheduling, and payment collection.
• Schedule patient appointments, diagnostic tests, and procedures to optimize clinic workflow and minimize wait times.
• Coordinate referrals to specialists and follow up on patient care plans.
• Apply approved clinical scripts, scenarios, and protocols consistently while using the EMR system.
• Ensure exam rooms are fully stocked and maintain appropriate inventory levels through daily checks.
• Maintain a clean, quiet, and safe clinical environment by cleaning and sanitizing exam rooms, common areas, foyers, and restrooms.
• Perform basic IT troubleshooting as needed to support clinic operations.

Teamwork & Professional Development

• Collaborate effectively with physicians, managers, medical assistants, and administrative staff to ensure seamless clinic operations.
• Participate in team meetings, training sessions, and quality improvement initiatives.
• Perform other duties as required to support patient care and clinic needs.

What We're Looking For

• Medical degree completed.
• Successful completion of the MCCQE Part I.
• Previous residency interviews in Canada or the United States considered an asset.
• Recent clinical medical experience within the past five (5) years considered an asset.
• Excellent English communication skills (verbal, written, reading, and comprehension) to effectively interact with patients, families, and healthcare professionals; additional languages are an asset.
• Permanent eligibility to work in Canada (Canadian Citizen or Permanent Resident), or possession of a valid work permit extending beyond 12 months (no sponsorship available).
• Minimum typing speed of 40 words per minute for data entry.
• Strong understanding of medical terminology, clinical procedures, and patient care protocols.
• Proficiency with electronic medical record (EMR) systems and related clinical software.
• Basic IT skills and familiarity with computer systems.
• Exceptional customer service and interpersonal skills.
• Highly organized with strong attention to detail.
• Professional, reliable, and committed, with a positive attitude and enthusiasm.
• Respectful, collaborative, and able to work both independently and as part of a multidisciplinary team.
• Flexible and adaptable to changing priorities, patient needs, and clinic environments.
• Willingness to work varied shifts, including days, evenings, and weekends.
• Ability to work across multiple clinic or office locations within the city.
• Passion for continuous learning, training, and professional development.
• Prior experience in a clinical administrative role is considered an asset.