Internal Sales Support

Recruiting in Motion; North Vancouver; On-site; CAD 55,000 - 60,000; Full time

Benefits offered by this job

Health benefits

RSP after probation

20 vacation days

On-site parking

Training & development

Performance-based bonus opportunities

Job summary

Recruiting in Motion. North Vancouver-based company seeks an Internal Sales Support professional to assist the external sales team with lease requests and contract administration.

You will process lease transactions, communicate with dealers and customers, and maintain accurate records while contributing to a fast-paced, target-driven environment. Mandarin is preferred; training is provided.

Qualifications

• Minimum 3 years of experience in sales, customer service, account management, or a related role.
• Strong customer service and communication skills.
• Comfortable communicating with customers and business partners by phone and email.
• Strong administrative and organizational skills with excellent attention to detail.
• Comfortable working with computer systems and learning new software.
• Willingness and ability to learn basic financial analysis, credit processes, and leasing products.
• Strong problem-solving and follow-up skills.
• Team-oriented with a positive and flexible approach.
• Motivated by performance targets and team-based incentives.
• Ability to work effectively in a fast-paced environment.
• Strong ability to prioritize multiple requests and meet deadlines.
• <b>Mandarin language skills are considered an asset and preferred.</b>
• Previous experience in leasing or financial services is not required; comprehensive training will be provided.

Responsibilities

• Support the external sales team and dealer partners with lease requests and ongoing contract administration.
• Process lease transactions using internal systems, credit-scoring tools, and other software.
• Communicate with dealers and customers to obtain required information and documentation and help complete transactions efficiently.
• Complete follow-up administration and paperwork for finalized lease transactions.
• Assist with underwriting and processing lease requests.
• Prepare and maintain accurate records and ensure documents are properly archived.
• Follow up with customers regarding missed payments and assist with collection-related activities.
• Respond to customer and end-user inquiries by phone and email in a professional and timely manner.
• Explain leasing products and services to existing and prospective customers and identify opportunities for the external sales team.
• Assist with direct mail and telephone marketing campaigns.
• Build positive relationships with customers, partners, and internal teams.
• Participate in company-sponsored training to develop knowledge of financial products, leasing processes, and sales skills.
• Assist with branch initiatives, special projects, and other administrative tasks as required.
• Work collaboratively with the sales team to improve efficiency, customer service, and overall branch performance.
• Work in a fast-paced environment while meeting turnaround times and performance targets.

Skills

Customer service

Communication

Administrative

Organizational skills

Attention to detail

Computer skills

Mandarin language

Job description

About Our Client

Our client is an established company in the financial services and equipment leasing industry, supporting businesses with flexible financing and leasing solutions. They are seeking a motivated Internal Sales Support professional to join their team in North Vancouver.

Position Details

• Location: North Vancouver, BC
• Job Type: Full-time, Permanent
• Start Date: ASAP
• Hours: Monday to Friday, 8:30 AM – 5:00 PM
• Salary: $55,000 – $60,000 per year
• Vacation: 20 days to start
• Benefits: Health benefits and RSP available after probation
• Bonus: Performance-based team bonus opportunities
• On-site parking available
• Mandarin language skills are preferred

Responsibilities

• Support the external sales team and dealer partners with lease requests and ongoing contract administration.
• Process lease transactions using internal systems, credit-scoring tools, and other software.
• Communicate with dealers and customers to obtain required information and documentation and help complete transactions efficiently.
• Complete follow-up administration and paperwork for finalized lease transactions.
• Assist with underwriting and processing lease requests.
• Prepare and maintain accurate records and ensure documents are properly archived.
• Follow up with customers regarding missed payments and assist with collection-related activities.
• Respond to customer and end-user inquiries by phone and email in a professional and timely manner.
• Explain leasing products and services to existing and prospective customers and identify opportunities for the external sales team.
• Assist with direct mail and telephone marketing campaigns.
• Build positive relationships with customers, partners, and internal teams.
• Participate in company-sponsored training to develop knowledge of financial products, leasing processes, and sales skills.
• Assist with branch initiatives, special projects, and other administrative tasks as required.
• Work collaboratively with the sales team to improve efficiency, customer service, and overall branch performance.
• Work in a fast-paced environment while meeting turnaround times and performance targets.

Qualifications

• Minimum 3 years of experience in sales, customer service, account management, or a related role.
• Strong customer service and communication skills.
• Comfortable communicating with customers and business partners by phone and email.
• Strong administrative and organizational skills with excellent attention to detail.
• Comfortable working with computer systems and learning new software.
• Willingness and ability to learn basic financial analysis, credit processes, and leasing products.
• Strong problem-solving and follow-up skills.
• Team-oriented with a positive and flexible approach.
• Motivated by performance targets and team-based incentives.
• Ability to work effectively in a fast-paced environment.
• Strong ability to prioritize multiple requests and meet deadlines.
• Mandarin language skills are considered an asset and preferred.
• Previous experience in leasing or financial services is not required; comprehensive training will be provided.

Compensation & Benefits

• $55,000 – $60,000 annual salary
• 4-month probationary period
• Health benefits after probation
• RSP program after probation
• Performance-based team bonus opportunities
• 20 vacation days to start
• On-site parking
• Training and opportunities for professional development

All applicants must have legal permission to work in Canada and require a valid Work Permit and Social Insurance Number.