INTERNAL APPLICANTS ONLY - Activity Coach, On-call (12 week contract)

mosaicbc; Surrey; On-site; CAD 39,000 - 43,000; Full time

Job summary

MOSAIC is a Canadian non-profit delivering settlement and integration services across Greater Vancouver. The Activity Coach role supports Choose to Move for older adults, delivering group activities and one-on-one sessions.

As an equal opportunity employer, MOSAIC invites applicants who can engage diverse communities, coordinate activities, and document progress while working in Surrey, BC. The position reports to the program coordinator and requires ongoing collaboration with local service

Qualifications

• Post-secondary degree, certificate or diploma in a relevant field or 2+ years of demonstrated experience in working with diverse client groups.
• Experience with job coaching, counseling, or mentoring clients.
• Experience conducting needs assessments and developing action plans with clients.
• Strong customer service and ability to work in person and virtually.

Responsibilities

• Deliver the Choose to Move program after training.
• Conduct outreach to older adults in diverse communities.
• Organize intake sessions and assess readiness using Get Active Questionnaire.
• Assist participants in creating personal physical and social activity plans.
• Maintain documentation and participate in program evaluation activities.

Skills

Job coaching

Counselling

English communication

Facilitation

Public speaking

Community outreach

Education

Post-secondary degree or diploma in a relevant field

Tools

MS 365

Database management systems

Zoom

Publishing software

Job description

**** Internal applicants only

MOSAIC operates on traditional and unceded Coast Salish Territories, the ancestral lands of the sḵwx̱wú7mesh, sel̓íl̓witulh, xʷməθkʷəy̓əm, qiqéyt, sc̓əwaθən məsteyəx, kʷikʷəƛ̓əm, q̓ic̓əy̓, qʼʷa:n̓ƛʼən̓, SEMYOME, S'ólh Téméxw (Stó:lō), Stz'uminus, WSÁNEĆ and Matsqui nationswhere we are privileged to carry out our mission.

WHY YOU SHOULD WORK WITH US:

MOSAIC is one of Canada’s largest settlement non-profit organizations. Our newcomer services change the lives of immigrants, refugees, and individuals from diverse backgrounds in Greater Vancouver and throughout BC. Since 1976, MOSAIC has worked to strengthen communities by advocating for positive changes and supporting newcomers in building their new lives in Canada. As an employer, we are committed to fostering a diverse and inclusive workplace where employees can trust that their skills and contributions are valued. We advocate for and promote equitable employment opportunities for women, Indigenous Peoples, people with disabilities, persons of diverse sexual orientation, gender identity or expression (2SLGBTQI+), and racialized individuals. We have been recognized in the 2019 List of Best Workplaces™ in Canada (100-999 employees), the 2020 list of Best Workplaces Managed by Women, and 2021 List of Best Workplaces™ in Canada (100-999 employees) by the Great Place to Work® Institute. Our employees benefit from many diverse perspectives, taking part in training opportunities for career growth.

Today the organization engages and serves over 26,000 clients per year at 47 service and community locations in Greater Vancouver through a wide range of high-quality settlement and integration programs including services geared towards youth and family, interpretation and translation, language and workplace training, counselling, and employment. As a certified living wage employer and a CARF-accredited organization, MOSAIC is among the country’s largest immigrant-serving organizations and enjoys a superb reputation, a solid financial position, and a hugely compelling mission.

JOIN OUR TEAM!

MOSAIC is seeking a client-centered, results-oriented individual who is passionate about empowering clients to reach their personal and employment goals in the role of Activity Coach. MOSAIC is an equal opportunity employer. We encourage people from all backgrounds, spaces, and abilities to apply.

POSITION FUNCTION:

The Activity Coach provides direct program delivery and one-on-one participant support for Choose to Move, an initiative that supports older adults in increasing their physical activity and social connectedness. The coach facilitates group meetings, conducts individual consultations, and maintains linkages with community resources to enhance participant engagement.

KEY DUTIES AND RESPONSIBILITIES:

• Participate in training provided by the Active Aging Society to deliver the Choose to Move (CTM) program effectively.
• Conduct outreach and promote CTM to older adults in diverse communities.
• Organize and facilitate intake sessions and consultations to assess participate readiness using the Get Active Questionnaire.
• Support participants in creating individualized physical and social activity action plans.
• Facilitate eight group meetings per CTM cycle, fostering peer support and healthy habit-building discussions.
• Maintain regular contact with participants (weekly in the first 6 weeks, bi-weekly in the final 6 weeks).
• Create an inventory of community-based physical and social activity opportunities and connect participants to these resources.
• Promote safe participation by following MOSAIC’s policies and procedures
• Support the coordinator or manager to ensure completion of deliverables and contractual outcomes of the program or project
• Maintain timely and accurate documentation in program databases.
• Participate in evaluation activities to assess participant progress and program outcomes.
• Bridge participants to appropriate community services and programs.
• Build relationships with local service providers to expand the referral network.
• Represent MOSAIC and advocate for seniors’ wellness and inclusion in community settings.
• Work with the coordinator or manager, as requested, to involve regional/community stakeholders increasing service accessibility for the client group
• Publicize or promote MOSAIC programs/services to regional and community stakeholders
• Participate in departmental, all-staff, and relevant community and province-wide meetings, in-service training, and other training
• Regularly update the program outcomes and targets to the supervisors, assist in the preparation and submission of reports (proposals, budgets, program/project- data), in a timely fashion and in a format prescribed by the agency/funder, to meet funding requirements and contribute to continuous quality improvement
  

MINIMUM QUALIFICATIONS:

• A post-secondary degree, certificate or diploma in a relevant field (human resources management, career development, counselling, social work, psychology, adult education), or completion of course work in related fields, or 2 or more years of demonstrated experience in:
• Working with individuals with complex barriers and a broad range of cultural backgrounds
• Job coaching, counselling, or mentoring clients
• Conducting and interpreting clients’ needs assessments
• Implementing action plans and monitoring progress to help clients achieve sustainable employment
• Providing excellent customer service and resolving issues both in person and in a virtual service delivery environment
• Building partnerships with employers, community agencies and other stakeholders
• Current and satisfactory Criminal Record Check required

DESIRED SKILLS AND QUALIFICATIONS:

• Knowledge of programs and services, service linkingtechniques, project coordination and community development practice, immigrant settlement issues and needs; standard office equipment; knowledge of standard MS 365 applications; client database management systems, specialized knowledge related to the program/project
• Post secondary degree, college diploma, or training certificate in Social or community services, recreation, gerontology, adult education, or a combination of training and experience relevant to the program, project, or service
• At least two years’ experience working with older adults in community or health-related settings; facilitation, training and public speaking, providing assessment, and referral services; working with those from diverse cultural backgrounds; lived personal experience is an asset; experience working with newcomers and vulnerable populations desirable; specialized experience related to the program/project
  
• English Communication skills, other languages an asset
  
• Experience in facilitation & coaching (interactive workshops and sessions, online or in-person, as applicable)
• Engagement with program/project’s client age group
• Able to work independently and with a team
• Cultural awareness
• Organized and able to set priorities and meet deadlines
• Tactful, discrete, diplomatic, patient, flexible
• MS 365 suite, publishing software, database(s), Zoom
• Ability to take initiative
• Able to set professional boundaries with clients
• Valid First Aid/CPR certification an asset
• Current, satisfactory Criminal Record Check is required
• Access to reliable transportation may be required
  

COMPENSATION: $28.58 - $31.03 per hour

HOURS: on-call (12-week period)

The successful candidate must be able to commute to our Surrey office, 200-7134 King George Blvd.Surrey, British Columbia,V3W 5A3

DEADLINE TO APPLY: October 5, 2026, by 4:30 pm

IMPORTANT NOTES:

• MOSAIC is an equal opportunity employer. We encourage people from all backgrounds, spaces, and abilities to apply.
• Before applying, you must be legally permitted to work in Canada through citizenship or permanent resident status. If you have a work permit, please ensure that it allows you to work for the duration of this position.
• We are committed to creating a safe and healthy working environment for our employees. MOSAIC employees are expected to adhere to several policies and procedures such as Right to a Respectful Workplace and Code of Conduct.