Intern, Business Analyst (PC Insurance), Winter 2027

Kinvie; Toronto; Hybrid; CAD 21,000 - 30,000; Part time

Job summary

EQ Bank, Canada's challenger bank, offers a paid internship spanning Product, Marketing and Digital teams in Toronto. You will assist with market research, governance tracking, invoice coordination, and dashboard reporting, while gaining exposure to CRM initiatives and SEO practices.

You will contribute to strategic projects, learn data analysis techniques, and develop digital capabilities in a dynamic insurance/fintech environment, with mentorship from seasoned professionals.

Qualifications

• Enrollment in or completion of a Bachelor's degree program in Business Administration, Marketing, or another relevant stream
• Working knowledge of Microsoft Office
• Familiarity with how to complete market research and a competitive analysis
• Foundational knowledge of Tableau is an asset
• Business casing and ability to conduct data analysis or interpret data is an asset
• Strong written and verbal communication skills
• Effective problem-solving and analytical skills
• Ability to manage time, prioritize tasks, and work in a fast-paced environment
• Willingness to participate in meetings, ask questions, using critical thinking
• Self-motivated team player with an eagerness to learn and take initiative
• Previous internship or co-op experience is an asset

Responsibilities

• Competitive intelligence, market scans, competitor tracking, and synthesis of key insights
• Governance and action management with tracking follow-ups
• Invoice coordination, tracking, reconciliations, and escalation of outstanding items
• Dashboard reporting, data gathering, and preparation of recurring performance updates
• Strategic projects and research support for priority initiatives
• Marketing support including CRM roadmap QA for customer lifecycle programs
• QA support for paid media, retail execution, and CRM campaigns
• Digital support including Meta tagging for SEO across digital properties

Skills

Strong written and verbalcommunication

Problem solving

Analytical skills

Time management

Meetings participation

Self-motivation

Initiative

Internship experience

Education

Bachelor's degree in Business Administration/Marketing or relevant stream

Tools

Microsoft Office

Tableau

Job description

Join a Challenger

At EQ, we're remaking banking so every Canadian gets ahead, every day. Serving nearly 4 million Canadians from coast to coast, we offer a wide variety of financial services from banking and lending, to trust and credit union solutions.

We've been at this since 1970, challenging the conventions of traditional banking with smarter, faster, and more connected financial experiences.

The people behind it all: challengers who ask better questions, push back on old assumptions, and look for a better way forward. If you're driven to help reshape how banking works for Canadians and the businesses that power our economy, this could be your next big opportunity. We can't wait to get to know you!

Work Term: January - April 2027

This internship will provide a unique opportunity to learn and contribute across the Product, Marketing, and Digital teams within PC Insurance. The successful candidate will support a variety of business activities, including competitive intelligence and market research, governance and action management for key forums, invoice coordination and tracking, dashboard reporting, and strategic project analysis. The role will also provide hands-on exposure to marketing execution through CRM initiatives, customer lifecycle programs, campaign quality assurance, and enterprise asset development, while offering opportunities to build digital capabilities by supporting SEO initiatives and learning digital optimization practices such as Meta tagging.

Through this broad range of responsibilities, the successful candidate will gain valuable experience in strategy, operations, marketing, and digital execution within a dynamic insurance business.

The Core Responsibilities of the Job

• Competitive intelligence, including market scans, competitor tracking, and synthesis of key insights to inform portfolio priorities.
• Joint Steering Committee/Governance and action management, including tracking follow-ups, preparing action logs, and supporting meeting readiness.
• Invoice management, including coordination, tracking, reconciliation support, and escalation of outstanding items.
• Dashboard and reporting support, including data gathering, report maintenance, and preparation of recurring performance updates.
• Strategic projects and research support, including analysis, summary development, and coordination activities for priority initiatives.
• Marketing support, including mass production of enterprise assets for LCL ISA execution, CRM roadmap QA for customer lifecycle journey programs, and QA support for paid media, retail execution, and CRM campaign initiatives.
• Digital support, including learning and applying Meta tagging practices to support SEO efforts across digital properties.

Let's Talk About You!

• Enrollment in or completion of a Bachelor's degree program in Business Administration, Marketing, or another relevant stream
• Working knowledge of Microsoft Office
• Familiarity with how to complete market research and a competitive analysis
• Foundational knowledge of Tableau is an asset
• Business casing and ability to conduct data analysis or interpret data is an asset
• Strong written and verbal communication skills
• Effective problem-solving and analytical skills
• Ability to manage time, prioritize tasks, and work in a fast-paced environment
• Willingness to participate in meetings, ask questions, using critical thinking
• Self-motivated team player with an eagerness to learn and take initiative
• Previous internship or co-op experience is an asset

What we offer [For full-time permanent roles]

• Competitive discretionary bonus
• Market leading RRSP match program
• Medical, dental, vision, life, and disability benefits
• Employee Share Purchase Plan
• Maternity/Parental top-up while you care for your little one
• Generous vacation policy and personal days
• Virtual events to connect with your fellow colleagues
• Professional development and comprehensive Career Development program
• A fulfilling opportunity to join one of the top FinTechs and help create a new kind of banking experience

The incumbent will be working hybrid and in office time will be spent working from EQ Bank's additional office space located at 2200-25 Ontario Street, Toronto, ON.

Equity, Diversity & Inclusion

EQ is committed to building an inclusive, accessible environment where every employee feels valued, respected, and supported. We believe our organization is stronger - and our people thrive - when we honour and celebrate diverse experiences, identities, and perspectives. We're equally committed to supporting your growth, both professionally and personally.

We provide a barrier-free recruitment process and work environment. If you require accommodations at any stage, we will work with you to ensure you can bring your best self to the process and beyond.

As part of our recruitment process, EQ uses AI to help screen, assess, and/or select applicants for this position. All AI-enabled outputs are reviewed and validated by our talent team. All candidates considered for hire must successfully complete a criminal background check and credit check. While we appreciate every application, an EQ recruiter will contact only those whose skills and experience most closely match the requirements of the role.

EQB Inc. (TSX: EQB) is the parent company of Equitable Bank, the country's seventh-largest Schedule I bank by assets, which operates EQ Bank, Canada's Challenger Bank™. EQB Inc. serves nearly 4 million Canadians and manages approximately $150 billion in combined assets under management and administration.

To learn more, visit eqb.investorroom.com and eqbank.ca.