Intermediate Systems Administrator supporting high-volume user onboarding, IAM and day-to-day operations across Active Directory and Microsoft 365

S.I. Systems Ltd.; Calgary; Hybrid; CAD 70,000 - 100,000; Full time

Job summary

S.I. Systems Ltd. seeks an Intermediate Systems Administrator to support high-volume onboarding, IAM, and daily operations across Active Directory and Microsoft 365 in Calgary.

You will own the user lifecycle from hire to exit and work the service desk queue in a cloud-heavy environment with some on-premises systems. Contract is 1 year, hybrid (3 days in-office, downtown Calgary) with occasional on-call rotations.

Qualifications

• 2+ years in IT infrastructure or systems administration with IAM experience.
• Hands-on management of user and group accounts in AD/Entra ID and Microsoft 365.
• Experience with Exchange Online mailboxes and permissions.
• PowerShell scripting for user and mailbox administration.
• Experience in high-volume onboarding/offboarding and service-desk queues.

Responsibilities

• Process onboarding and offboarding requests accurately and on time.
• Create/modify/disable user accounts and group memberships across AD, Entra ID, and 365.
• Manage Exchange Online mailboxes and permissions; troubleshoot issues.
• Operate within a high-volume queue and meet service levels.
• Use ARS or similar tools to provision access and automate tasks.

Skills

IAM

AD/Azure AD

Microsoft 365

PowerShell

Service desk

Onboarding/Offboarding

Tools

One Identity ARS

ADManager Plus

SailPoint

Okta

Microsoft Entra ID

Job description

Intermediate Systems Administrator supporting high-volume user onboarding, IAM and day-to-day operations across Active Directory and Microsoft 365

Our client is seeking an Intermediate Systems Administrator supporting high-volume user onboarding, IAM and day-to-day operations across Active Directory and Microsoft 365.

You will be joining a growing company supporting identity and access management and infrastructure operations through an upcoming period of high-volume onboarding, roughly 300–400 new users over the next six months, in a mostly cloud environment with some on-premises systems. You'll own the user lifecycle from hire to exit and work the daily operations queue, partnering closely with HR and end users.

Contract:

• 1 year
• Hybrid 3 days in office, downtown Calgary
• Occasional on call rotation

Must-haves:

• 2+ years in IT infrastructure or systems administration, including hands-on identity and access management (IAM): onboarding, offboarding, group membership and access changes.
• Hands-on user and group administration in Active Directory and Azure AD (Microsoft Entra ID).
• Experience administering and troubleshooting Microsoft 365 and Exchange Online, including mailboxes, distribution lists, shared mailbox permissions and email access issues.
• Experience provisioning users with One Identity Active Roles (ARS) preferred or a similar identity management tool (e.g. SailPoint, Saviynt, Okta, Microsoft Identity Manager (MIM), ManageEngine ADManager Plus).
• PowerShell scripting for user, group and mailbox administration.
• Experience working a high-volume operations queue or service desk ticket queue, prioritizing requests and meeting service levels.

Nice-to-haves:

• Windows Server builds and configuration.
• Experience in heavily audited or regulated environments, such as SOX controls or access recertification.
• ServiceNow experience, and ITIL Foundation.
• Microsoft certifications such as MS-102 or SC-300.

Key Responsibilities:

• Process high volumes of onboarding and offboarding requests accurately and on time, coordinating with HR on start dates, role changes and exits.
• Create, modify and disable user accounts, group memberships and access rights across Active Directory, Entra ID and Microsoft 365.
• Manage Exchange Online mailboxes, distribution lists and permissions, and troubleshoot email and access issues.
• Work the daily operations queue, resolving requests within service levels and escalating where needed.
• Use PowerShell and Active Roles (ARS) to provision access and automate repetitive user administration.
• Follow access-control and audit procedures, keeping clear records of every change, with a path to supporting a highly audited user management system.
• Communicate clearly with HR, managers and end users, keeping a high level of focus and attention to detail through peak onboarding periods.
• Back up the team on occasional server builds, application registrations and other infrastructure tasks.

Our client is seeking an Intermediate Systems Administrator supporting high-volume user onboarding, IAM and day-to-day operations across Active Directory and Microsoft 365.

You will be joining a growing company supporting identity and access management and infrastructure operations through an upcoming period of high-volume onboarding, roughly 300–400 new users over the next six months, in a mostly cloud environment with some on-premises systems. You'll own the user lifecycle from hire to exit and work the daily operations queue, partnering closely with HR and end users.

Contract:

• 1 year
• Hybrid 3 days in office, downtown Calgary
• Occasional on call rotation

Must-haves:

• 2+ years in IT infrastructure or systems administration, including hands-on identity and access management (IAM): onboarding, offboarding, group membership and access changes.
• Hands-on user and group administration in Active Directory and Azure AD (Microsoft Entra ID).
• Experience administering and troubleshooting Microsoft 365 and Exchange Online, including mailboxes, distribution lists, shared mailbox permissions and email access issues.
• Experience provisioning users with One Identity Active Roles (ARS) preferred or a similar identity management tool (e.g. SailPoint, Saviynt, Okta, Microsoft Identity Manager (MIM), ManageEngine ADManager Plus).
• PowerShell scripting for user, group and mailbox administration.
• Experience working a high-volume operations queue or service desk ticket queue, prioritizing requests and meeting service levels.

Nice-to-haves:

• Windows Server builds and configuration.
• Azure application registrations.
• Experience in heavily audited or regulated environments, such as SOX controls or access recertification.
• ServiceNow experience, and ITIL Foundation.
• Microsoft certifications such as MS-102 or SC-300.

Key Responsibilities:

• Process high volumes of onboarding and offboarding requests accurately and on time, coordinating with HR on start dates, role changes and exits.
• Create, modify and disable user accounts, group memberships and access rights across Active Directory, Entra ID and Microsoft 365.
• Manage Exchange Online mailboxes, distribution lists and permissions, and troubleshoot email and access issues.
• Work the daily operations queue, resolving requests within service levels and escalating where needed.
• Use PowerShell and Active Roles (ARS) to provision access and automate repetitive user administration.
• Follow access-control and audit procedures, keeping clear records of every change, with a path to supporting a highly audited user management system.
• Communicate clearly with HR, managers and end users, keeping a high level of focus and attention to detail through peak onboarding periods.
• Back up the team on occasional server builds, application registrations and other infrastructure tasks.

Disclaimer:
AI may be used in evaluating candidates.
This posting is for an existing vacancy.