Intermediate Security & Network Analyst (ID#5558)

New Value Solutions Group; Surrey; On-site; CAD 55,000 - 96,000; Part time

Job summary

New Value Solutions is seeking an Intermediate Security & Network Analyst to provide part-time Tier 2 security, network, and IT operations support in Canada. The role involves assisting with security assessments, access management, and daily technical operations while coordinating with internal staff.

The ideal candidate has 3+ years of Tier 2 experience across IT security and networking, with familiarity in Defender, RBAC, and incident remediation.

Qualifications

• 3+ years of experience providing Tier 2 technical support across IT security, networking, systems administration, or infrastructure environments.
• Strong working knowledge of network and infrastructure security concepts.
• Experience reviewing security alerts, investigating technical issues, and implementing remediation activities.
• Experience with security monitoring platforms such as Microsoft Defender, Field Effect, or Obsidian Security.

Responsibilities

• Conduct security audits of external SaaS providers and document findings and recommendations.
• Respond to RBAC requests and support user access administration.
• Review security alerts from Microsoft Defender, Field Effect, and Obsidian Security.
• Investigate security issues, recommend remediation and implement approved changes.
• Assist with SQL Server security audits and related improvements.
• Support security initiatives involving DLP, Purview, Passkeys.
• Monitor daily backups and investigate failures.
• Provide Tier 2 technical support across security, networking, and IT infrastructure environments.
• Assist with IT equipment purchasing and related activities.
• Support ongoing IT projects and helpdesk operations.
• Maintain documentation of security findings and changes.
• Collaborate with staff to prioritize tasks and complete activities.

Skills

Tier 2 support

Network security concepts

Identity & access management

Documentation & communication

Tools

Microsoft Defender

Field Effect

Obsidian Security

Microsoft Purview

Passkeys

Job description

New Value Solutions, a national IT consulting company, is seeking an Intermediate Security & Network Analyst to provide part-time Tier 2 security, network, and IT operations support. This role will work closely with internal technical staff to support security assessments, access management, infrastructure security, backup monitoring, IT projects, and day-to-day technical support.

This is an initial 3-month, part-time contract requiring approximately 4 hours per day, with the potential to transition into a full-time opportunity based on business needs and performance. This is an excellent opportunity for a candidate seeking to grow into a longer-term role supporting IT security, networking, and infrastructure operations.

Responsibilities:

• Conduct security audits of external SaaS providers and document findings and recommendations.
• Respond to Role-Based Access Control (RBAC) requests and support user access administration.
• Review security assessments, alerts, and warnings from Microsoft Defender, Field Effect, and Obsidian Security.
• Investigate security issues, recommend remediation activities, and implement approved changes under the direction of senior technical staff.
• Assist with SQL Server security audits and related security improvements.
• Support security initiatives involving Data Loss Prevention (DLP), Microsoft Purview, MCP, and Passkeys.
• Monitor daily backups, investigate failures, and address identified issues.
• Provide Tier 2 technical support and troubleshooting across security, networking, and IT infrastructure environments.
• Assist with IT equipment purchasing, including laptops and related hardware.
• Support ongoing IT projects, helpdesk activities, and general technical operations.
• Maintain documentation of security findings, technical issues, and implemented changes.
• Collaborate with internal technical staff to prioritize tasks and complete assigned activities.

Requirements:

• 3+ years of experience providing Tier 2 technical support across IT security, networking, systems administration, or infrastructure environments.
• Strong working knowledge of network and infrastructure security concepts.
• Experience reviewing security alerts, investigating technical issues, and implementing remediation activities.
• Experience with Microsoft Defender or similar security monitoring and threat detection platforms.
• Experience supporting identity and access management, including Role-Based Access Control (RBAC).
• Experience troubleshooting network, server, endpoint, and infrastructure-related issues.
• Knowledge of backup monitoring, troubleshooting, and recovery processes.
• Familiarity with security assessments, vulnerability management, and security best practices.
• Experience or familiarity with SaaS security reviews and SQL Server security.
• Knowledge of Microsoft Purview, Data Loss Prevention (DLP), Passkeys, or related security technologies is an asset.
• Experience with Field Effect and/or Obsidian Security is an asset.
• Experience supporting IT projects, helpdesk operations, and IT equipment purchasing is an asset.
• Strong technical troubleshooting, problem-solving, communication, and documentation skills.
• Ability to work independently while following the direction of senior technical staff.
• Availability to work approximately 4 hours per day for an initial 3-month contract, with potential for full-time hours.