IT Network Administrator

Insight Global; Vancouver; On-site; CAD 95,000 - 135,000; Full time

Job summary

Insight Global is seeking a seasoned IT Infrastructure & Security professional to support enterprise infrastructure across networking, security, servers, storage, backups, and cloud services in a professional services environment.

The role emphasizes a security-first mindset, independent work within a high-trust setting, and participation in incident response, disaster recovery, and continuous IT improvement initiatives.

Qualifications

• 5+ years supporting enterprise IT infrastructure.
• Experience across Networking, Security, Servers, Storage, Backup and Cloud services.
• Strong focus on security-first mindset and incident response.
• Ability to work independently in high-trust environments.

Responsibilities

• Administer and support network, server, storage, backup, and security environments.
• Manage firewalls, switches, VPNs, and remote access technologies.
• Support Microsoft server and cloud environments.
• Monitor security alerts and participate in incident response.
• Coordinate investigations, remediation and patching.
• Administer Veeam backup infrastructure and perform restore testing.
• Develop operational processes and documentation.
• Provide after-hours escalation support when required.

Skills

Networking

Security

Servers

Storage

Backup & Recovery

Cloud

MFA

Identity & Access Management

Incident Response

Virtualization

Data Center Infrastructure

Tools

Sophos MDR

Darktrace

Microsoft Security Tools

Veeam

Relativity

Job description

Job Description

Position Overview

We are seeking a seasoned IT Infrastructure & Security professional to support and maintain critical enterprise infrastructure across networking, security, servers, storage, backups, and cloud services.

This individual will play a key role in infrastructure operations, cybersecurity monitoring, incident response, backup management, and ongoing IT improvement initiatives within a professional services environment.

The ideal candidate combines strong infrastructure administration experience with a security-first mindset and can work independently within a high-trust, high-accountability environment.

Key ResponsibilitiesInfrastructure AdministrationAdminister and support network, server, storage, backup, and security environmentsManage firewalls, switches, VPNs, wireless networks, and remote access technologiesSupport Microsoft-based server and cloud environmentsAssist with hardware deployments, virtualization, storage, and data center initiativesSecurity OperationsMonitor and investigate security alerts from:Sophos MDRDarktraceMicrosoft Security ToolsEmail Security PlatformsParticipate in incident response activitiesCoordinate investigations and remediation effortsApply security patches and support environment hardening initiativesAssist with phishing awareness and security reportingBackup & Disaster RecoveryAdminister Veeam backup infrastructurePerform restore testing and backup validationSupport offsite and cloud backup integrationsParticipate in BCP/DR activities and documentationOperational SupportSupport user access, MFA, permissions, and remote connectivityTroubleshoot escalated infrastructure issuesWork closely with vendors and managed service providersDevelop operational processes and technical documentationProvide escalation support to deskside support teamsParticipate in after-hours support when requiredSpecialized Platform SupportSupport legal technology platforms and eDiscovery solutionsAssist with Relativity-related networking, access management, and data transfer troubleshooting

Skills and Requirements

5+ years supporting enterprise IT infrastructureExperience across:NetworkingSecurityServersStorageBackup and recoveryCloud servicesNetworking

Strong knowledge of:

TCP/IPRouting & SwitchingWireless NetworkingVPNsRemote Access TechnologiesMonitoring & TroubleshootingSecurity

Experience with:

FirewallsEndpoint ProtectionEmail SecurityIdentity & Access ManagementMFA Security Incident ResponseSecurity Monitoring & Alert InvestigationMicrosoft Environment

Hands-on experience supporting:

Windows ServerMicrosoft Identity ServicesEndpoint ManagementMicrosoft Cloud PlatformsCollaboration TechnologiesBackup & Recovery

Experience with:

Backup monitoringRestore testingRepository managementCloud/offsite backupsDisaster recovery processesCISSP CertificationVirtualization experienceData center infrastructure experienceEncryption technologiesSecure remote access solutionsLitigation support or eDiscovery platform experienceProfessional services or law firm experienceExperience working in highly regulated or security-sensitive environments

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to [e-mail].