Intermediate Claims Adjuster, CGL and Bodily Injury

Echelon 56; Mississauga; On-site; CAD 49,500 - 76,200; Full time

Benefits offered by this job

Wellness program

Education reimbursement

Rewards & discounts

Defined contribution plan

Job summary

Echelon Insurance is hiring an Intermediate Claims Adjuster for CGL and Bodily Injury in Mississauga. Join a leading Canadian insurer and contribute to handling complex claims with professionalism and integrity.

You will investigate, assess, and settle broad-ranging claims while collaborating with brokers and clients to deliver timely resolutions. The role emphasizes accuracy, proactive communication, and adherence to company standards.

Qualifications

• 3–5 years of progressive casualty management claims experience.
• Knowledge of multiple US jurisdictions and strong dispute resolution skills.
• Excellent customer service and interpersonal skills with strong organizational abilities.

Responsibilities

• Investigate, evaluate, and negotiate claims of varying complexity.
• Maintain control of expenses through proactive handling.
• Conduct technical audits to monitor quality and reserves.
• Handle and settle claims within prescribed authority.
• Identify subrogation opportunities as appropriate.
• Communicate effectively with stakeholders and keep records up to date.

Skills

Casualty claims handling

Dispute resolution

Customer service

Time management

Education

CIP designation

Post-secondary education

Job description

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Intermediate Claims Adjuster, CGL and Bodily Injury

Date: Jul 27, 2026

Location: Mississauga, ON, CA, L4W 5N1

Salary Range: $49,500 - $76,200 CAD

About Us

Echelon Insurance provides Personal and Commercial Specialty Insurance solutions to protect Canadian families and businesses across Canada, through our trusted network of Broker partners. Echelon is a member of the CAA Club Group of Companies and is an equal opportunity employer who offers a professional environment that champions collaboration, trust, and growth to drive success. We cultivate a great working dynamic to help us deliver what is best for our associates, Brokers, and Customers.

Who we are

Are you ready to join an award-winning, purpose-driven culture? Welcome to the CAA Club Group of Companies (CCG), where purpose leads to passion!
At CCG, we are committed to delivering an exceptional Associate experience.

We offer:

• Work-life harmony with access to an award-winning holistic wellness program,
• Continuous learning through our robust corporate curriculum and education reimbursement program,
• Incredible rewards, travel incentives, and product and service discounts,
• Pay-for-performance and best-in-class recognition programs, and
• Competitive benefits that include a defined contribution plan, personal spending account, and so much more.

Join our growing team where everyone belongs!

The Intermediate Claims Adjuster, CGL and Bodily Injury is responsible for oversight and handling of complex long haul trucking (LHT), towing, commercial general liability (CGL) and commercial automobile claims. Claims are moderate to severe in nature and the successful candidate will have a dynamic personality and the ability to excel in a high performance environment while ensuring claims are properly investigated, evaluated, and resolved in a timely manner.

• Investigate, evaluate, negotiate claims of varying complexity
• Maintain control of expenses through pro-active handling techniques
• Conduct technical audits to monitor quality, activity, reserving and expenses
• Handle and settle claims within prescribed authority
• Remain up-to-date on industry trends and case law
• Maintains strong proactive communication with all stakeholders
• Identify and investigate subrogation opportunities
• Perform other tasks and duties as assigned by the Manager

Please note, salary range is not inclusive of total compensation. The expected salary range for this position will be impacted by factors such as the successful candidate's skills, experience and working location, as well as the specific position's business line, scope and level. Candidates with salary expectations outside of the range are encouraged to apply.

Who You Are

• 3-5 years of progressive casualty management claims experience
• Knowledge of multiple US jurisdictions and strong dispute resolution skills
• Knowledge of principles and practices in claims settlement, policy wording, fraud investigations and coverage issues
• Exceptional customer service and interpersonal skills with strong organizational and time management skills
• Ability to prioritize and produce quality work with attention to detail and accuracy
• CIP designation or working towards completion is preferred
• Post-secondary education completed in a related field

Please note that internal applicants are asked to formally express their interest by applying online no later than 10 business days of the position being posted.

Please note that we may use AI tools to help us through the recruitment process.

Our Commitment

We are an equal opportunity employer and are committed to provide employment accommodation in accordance with all applicable Provincial Human Rights and Accessibility Legislation. CCG will provide accommodations to job applicants with disability throughout the recruitment process. If you require an accommodation, please notify us and we will work with you to meet your needs.