Interaction Designer - Advanced

Aquent; Toronto; On-site; CAD 90,000 - 130,000; Full time

Benefits offered by this job

Health, Vision & Dental plans

Paid sick leave

Retirement plan with match

Job summary

Aquent in Toronto is seeking an experienced Interaction Designer to shape the user experiences across our digital products. You’ll collaborate with agile teams, translate research into design decisions, and create artifacts from sketches to prototypes that guide development.

Join a cross‑functional environment where a natural communicator leads design critiques, conducts usability testing, and advocates for inclusive, data‑driven solutions that enhance customer journeys across channels.

Qualifications

• BA/BS in Design, HCI, CS or related field, or equivalent practical experience
• 5+ years designing usable interfaces across multiple channels
• Experience in applied research including integrating user research into product designs
• Ability to articulate design strategy, rationale, and risks
• Expertise with design, prototyping, and research tools such as Figma, Mural, UserTesting.com

Responsibilities

• Drive interaction design strategy across products and teams
• Create complex low-fidelity sketches, wireframes, and prototypes to explore and communicate ideas
• Present interaction design work to senior stakeholders
• Facilitate usability testing and research activities
• Collaborate with interdisciplinary teams to analyze and convey design vision

Skills

Interaction design

Usability testing

Prototyping

Research methods

Education

BA/BS in Design or related field

Tools

Figma

Mural

UserTesting.com

Job description

Our goal is to become our industry’s leader in exceptional digital experiences. To get there, we’re putting strategy, research, design principles, and technical innovation at the centre of everything we do. But we need exceptional digital professionals, like you, to bring our process to life.

What will you do?

Interaction designers shape the experiences we create through each of our digital products. You’ll work within an agile environment and iterative process, collaborating with interdisciplinary team members and stakeholders to analyze, design and convey your design vision. A natural problem solver, communicator and facilitator, you’ll be involved in every step of the process from idea generation to implementation.

What you would work on

Interaction Design Strategy

• Understand user interface patterns and behaviours, and use that understanding to drive user comprehension, and improve task performance
• Use visualizations and interactions to support analytic thinking with large data sets
• Facilitate design critique, evaluate interactions for inclusivity and provide expert advice and guidance to cross-functional teams
• Facilitate ideation sessions and collaborative work activities
• Act as the interaction design subject‑matter expert for the product design team

Interaction Artifact Creation

• Use a comprehensive understanding of interaction design theory, research data and best practices to inform design decisions
• Design artifacts of high complexity to communicate task flows, touchpoints, behaviours, and the exchange of information
• Create complex low-fidelity sketches, wireframes, and prototypes to explore, communicate, and validate ideas.
• Create complex prototypes to provide delivery specifications for development
• Present interaction design work to more senior stakeholders

Research and Testing

• Facilitate usability testing
• Participate in or initiate research activities
• Research interaction design strategies in the financial services sector and perform competitive audits pertinent to specific design or business goals
• Perform pattern, micro-interaction and component design audits where appropriate

What’s in it for you

• You’ll find yourself in a culture where designers feel included, valued, and heard; in a supportive environment surrounded by peers who exceed in their area of expertise.
• You’ll work on solutions used by millions of people and contribute to a company that truly values customer experience and remains a Global Digital leader.
• You’ll work with a team that’s pushing the boundaries of digital product design as we strive to improve the lives of the people and communities we serve.

Our eligible talent have access to amazing benefits like subsidized health, vision, and dental plans, paid sick leave, and retirement plans with a match.

What do you need to succeed?

Must-have

• BA/BS degree in Design (e.g. interaction, graphic, visual communications, product, industrial), Human Computer Interaction (HCI), Computer Science (CS), or a related field or equivalent practical experience
• A minimum of 5 years of experience in designing usable interfaces across multiple channels and platforms
• Experience in an applied research setting including experience integrating user research into product designs and design practices
• Demonstrated ability to articulate design strategy, rational and logic; describing benefits and highlighting risks associated with design decisions
• Demonstrated expertise with design, prototyping, and research tools such as Figma, Mural, UserTesting.com

Nice to have

• MA/MS degree or certification in Design (e.g. interaction, graphic, visual communications, product, industrial), Human Computer Interaction (HCI), Computer Science (CS), or a related field
• Strong understanding of strengths and shortcomings of different research methods, including when and how to apply them during each product phase
• Appreciation for the potential of ‘design thinking’
• Experience working within a large organization and within an agile environment

Aquent is an equal-opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. We’re about creating an inclusive environment—one where different backgrounds, experiences, and perspectives are valued, and everyone can contribute, grow their careers, and thrive.