Intensive Counsellor

With limited; Burlington; Hybrid; CAD 52,000 - 68,000; Full time

Benefits offered by this job

Professional development assistance

2 weeks vacation + ROCK holidays

Health benefits

Hybrid work model

Learning opportunities

Job summary

ROCK (Reach Out Centre for Kids) in the Halton Region, Ontario, is seeking an Intensive Counsellor to provide high-quality, intensive mental health support to children, youth, and families in homes, schools and communities. Reporting to the Manager of Crisis Services, you will develop individualized care plans and deliver both individual and family counselling, parent coaching, and crisis support.

You will coordinate with caregivers and partners to promote positive family relationships,

Qualifications

• Current police check with vulnerable sector within 3 months
• Willingness to work flexible hours to meet program and client needs
• Access to reliable transportation to travel between sites as required
• Proficiency with technology and virtual work environments (MAC OS)
• Second language could be considered an asset

Responsibilities

• Provide intensive mental health support to children, youth, and families in homes, schools, and communities
• Develop and implement individualized care plans in collaboration with caregivers and interdisciplinary teams
• Deliver individual and family counselling, parent coaching, and crisis management
• Coordinate with community partners to facilitate resources and supports for families
• Maintain culturally responsive, client-centred care and strong case management practices

Skills

Communication

Interpersonal skills

Organizational skills

Case management

Decision making

Problem solving

Teamwork

Education

Honours university program (BSW preferred)

CDW/Child and Youth Work program

Tools

MAC OS

Job description

About YOU

You are a compassionate, skilled, and client-focused professional passionate about supporting children, youth, and families experiencing complex mental health challenges. With a background in Social Work, Child and Youth Work, or a related field, you bring experience in children's mental health, therapeutic interventions, and family-centred care. You excel at building trusting relationships, developing individualized care plans, and supporting families through counselling, parent coaching, and practical behaviour management strategies. Organized, adaptable, and collaborative, you are confident working independently and alongside interdisciplinary teams to deliver culturally responsive, evidence-informed care that makes a meaningful difference in the lives of children, youth, and families.

About ROCK

ROCK (Reach Out Centre for Kids) is recognized as the number one non-profit employer of choice, leading the way in providing mental health services to children, youth, and families in the Halton region. We are an accredited organization with exemplary standings from Accreditation Canada, reflecting our commitment to high-quality care. Our dynamic and collaborative team is dedicated to achieving our mission and vision, fostering a positive and inclusive environment that mirrors the diversity of the community we serve. At ROCK, we offer various professional development opportunities, company events, and a supportive culture that encourages innovation and growth.

ROCK is site certified in the Neurosequential Model of Therapeutics (NMT) a developmentally sensitive, neurobiology-informed approach to clinical problem solving. Our hybrid work model provides flexibility, combining on-site and virtual environments, to best meet the needs of our staff and clients. Join us in making a meaningful impact in mental health care.

The ROLE

Reporting to the Manager- Crisis Services, the Intensive Counsellor provides high-quality, intensive mental health support to children, youth, and families within their homes, schools, and communities. Working collaboratively with caregivers, interdisciplinary teams, and community partners, you will develop and implement individualized care plans that address complex needs and promote positive family relationships and overall well-being.

Through a combination of individual and family counselling, parent coaching, behaviour management strategies, crisis support, and community advocacy, you will help families build practical skills, strengthen connections, and access the resources they need. This role requires flexibility, strong case management skills, and a commitment to providing accessible, culturally responsive, and client-centred care.

Please note:

• This is a contract-full time position working 35 hours a week, ending August 16, 2027
• This is an exisiting vacancy

Who we’re looking for:

Education:

• Graduate of a recognized Honours university program (Bachelor of Social Work preferred), community college program in the field of Child and Youth Work, or equivalent education relating to the specific population to be

Experience:

• Experienced in the field of children’s mental
• Evidence of a theoretical framework which guides the candidate’s clinical work, is compatible with the Agency’s approach, and reflects an understanding of crisis theory.
• It is considered a valuable asset if the applicant has practice or training in one or more of the following skill areas:
  • Providing group treatment OR facilitating parent events.
  • EFFT, DBT skills, and/or Crisis training (ASIST, etc.)

What will help you succeed:

Skills:

• Excellent communication and interpersonal
• Strong organizational, administrative, and case management
• Sound decision making and problem-solving
• A proven ability to work

Requirements:

• Current (within three months) criminal reference check with vulnerable sector search and after every three (3) years.
• Ability to maintain flexible hours of work, in alignment with program and client needs.
• Access to reliable transportation in alignment with program
• Proficient in the use of technology as required of the position, including working in a virtual environment with MAC OS operating systems experience
• An ability to speak a second language would be considered an

Our rewards ROCK, join our team and ENJOY:

Recharge: starting with paid time off, 2 weeks’ vacation and 2 additional ROCK holidays in addition to statutory holidays

Learning: Professional development assistance, investing in your growth

Wellness: Discounted Good life memberships and Health Benefits

ROCK is committed to fostering a positive and progressive workforce reflecting the community we serve and promoting diversity at all levels in a dynamic and inclusive environment. We provide equitable treatment and accommodation to ensure barrier-free employment in accordance with the Ontario Human Rights Code, Accessibility for Ontarians with Disabilities Act and ROCK’s Accommodation Policy.

If you are invited to participate in the interview process and require accommodation for the interview, we ask that you provide your accommodation request as soon as reasonably practicable. Please be advised that you may be requested to provide verifiable supporting information, such as medical or other documentation depending upon the type of Code-protected accommodation, to Human Resources to ensure that appropriate accommodation is provided to you throughout the hiring process. ROCK treats all accommodation requests confidentially.

Please note that ROCK positions are currently working in an on-site and virtual hybrid model. Positions are located in theHaltonRegion and travel between sites may be required.