Intel Server Support (Junior)

Focus Systems Inc.; Regina; On-site; CAD 52,000 - 70,000; Full time

Job summary

Focus Systems seeks an Intel Server Support (Junior) to help manage a Windows server environment and a secure data centre. You will monitor systems, handle incidents, and assist with maintenance while following established procedures and escalating as needed.

The role targets individuals with hands-on Windows Server experience and a practical approach to infrastructure support, including virtualization and Azure Windows environments, working fully on-site in Regina, Saskatchewan.

Qualifications

• Hands-on experience with Windows Server configuration and administration.
• ITIL Foundation or Service Manager certification.
• Junior-level profile with 0-3 relevant years of experience.
• Ability to work fully on-site at the facilities in Regina, Saskatchewan.

Responsibilities

• Administer and support Intel-based Windows operating systems and server images.
• Monitor server performance, capacity, and alerts; manage patches and upgrades.
• Support backup, disaster recovery, and high-availability activities.
• Document configurations, maintain network diagrams, and maintain logs.
• Coordinate maintenance windows and incidents with vendors and technical teams.

Skills

Windows Server configuration and admin

Education

ITIL Foundation

Tools

VMware

SQL

Job description

Focus Systems is seeking an Intel Server Support (Junior) professional to support a secure, highly available data centre and Windows server environment within the Intelligent Networks and Infrastructure functional area.

If you have hands-on Windows Server configuration and administration experience, a practical approach to infrastructure support, and an interest in building your skills across virtualization and Azure Windows environments, this is an opportunity to contribute to reliable enterprise technology operations.

• Contract: November 30, 2026, to December 31, 2027
• Industry: Utilities and enterprise IT infrastructure
• Work Arrangement: Fully on-site
• Schedule: Monday to Friday, 8:00 a.m. to 5:00 p.m.

Role Overview

The Intel Server Support (Junior) will support the administration, availability, performance, security, and ongoing maintenance of the Intel-based Windows server and data center environment.

The successful candidate will monitor systems, support incidents and planned maintenance, maintain server configurations and documentation, and coordinate with business units, vendors, and technical teams. This junior role is suited to someone who follows established procedures, escalates appropriately, and shows a consistent commitment to service quality and continuous improvement.

Key Responsibilities

• Administer and support Intel-based Windows operating systems, server consoles, systems software, management agents, patches, service packs, upgrades, and server images.
• Monitor server CPU, memory, disk, throughput, system alerts, capacity, performance, availability, and configuration.
• Support backup, recovery, disaster recovery, and high-availability activities
• Resolve incidents and problems using established procedures and escalation paths.
• Perform preventive maintenance, hardware monitoring, server rebuilds, virus protection, and security administration in line with the policies
• Support physical data center infrastructure, including rack space, power and UPS, cabling, SAN and network connections, ports, cooling, and physical security.
• Coordinate maintenance windows, operational incidents, availability, and service-level performance with business units, vendors, and technical teams
• Maintain server build and configuration records, network diagrams, IP and domain information, contingency plans, and maintenance logs.
• Prepare daily, weekly, and monthly performance reports and maintain documented thresholds and triggers.
• Support operational improvements and planned infrastructure upgrades and enhancements.

Mandatory Qualifications

• Hands-on experience with Windows Server configuration and administration
• ITIL Foundation or Service Manager certification
• Demonstrated record of continuous improvement
• Junior-level profile with 0-3 relevant years of experience
• Ability to work fully on-site at the facilities in Regina, Saskatchewan

Required Skills and Experience

• Windows server operating system administration, maintenance, and troubleshooting
• System monitoring and practical analysis of CPU, memory, disk, throughput, and alerts
• Understanding of patching, upgrades, server images, backup, recovery, and high-availability support
• Ability to follow security, incident, problem, change, and escalation procedures
• Clear technical documentation, reporting, communication, and collaboration skills
• Willingness to support occasional overtime or adjusted working hours when operationally required

Preferred Experience and Assets

• Experience across multiple virtualization disciplines
• Exposure to VMware, SQL, or systems management tools within a data center environment
• Familiarity with physical data center infrastructure and capacity considerations