Intake Counsellor

Autismservices; Regina; On-site; CAD 55,000 - 70,000; Full time

Job summary

A leading organization in Regina seeks a qualified Intake Counsellor to provide essential clinical intake services. The role requires effective crisis stabilization, telephone counselling, and collaboration with various community resources. Candidates must hold a Bachelor's degree in Social Work and appropriate registrations. Join a supportive team dedicated to making a difference.

Qualifications

• Must have BSW and SASW Registration.
• 3-5 years of relevant experience required.
• Strong understanding of mental health and substance abuse issues.

Responsibilities

• Provide comprehensive clinical intake services and system navigation support.
• Conduct telephonic clinical intake assessments, including risk evaluations.
• Deliver single-session, brief therapy services to callers.

Skills

Crisis stabilization

Assessment

Communication

Team-building

Education

University Bachelor's Degree in Social Work

BSW and SASW Registration

Tools

Excel

Word

Job description

Mon-Fri - 35 hour work week. Term until July 31, 2026 (with strong opportunity for extension)

Education:

University Bachelor's Degree

Experience:

3-5 Years

Apply By:

24-Jun-2025

How to Apply?:

Posting closes June 24, 2025. Reply in Confidence to: Christine Andres, Director of Counselling and Community Outreach, [e-mail]

Employer Name:
Family Service Regina Inc.

Employer Address:
200-1440 BROADWAY AVE
REGINA, SK
CANADA
S4P 1E2

JOB PURPOSE

The Intake Counsellor will work five days per week (Monday to Friday), providing comprehensive clinical intake services and system navigation support to FSR, FSEAP, and Help Line clients. Responsibilities include brief therapy interventions, in-the-moment support for callers transferred to the Help Line, building rapport, providing telephone counselling, stabilizing crisis situations, and conducting intake assessments.

KEY RESPONSIBILITY AREAS

• Handle client requests for services.
• Conduct telephonic clinical intake assessments, including risk evaluations, to refer clients appropriately.
• Provide crisis stabilization and immediate telephone counselling.
• Deliver single-session, brief therapy services to help line callers.
• Schedule face-to-face appointments or refer clients to community resources and clinical affiliates.
• Educate clients about services, eligibility, and referral processes.
• Manage enrollment and intake documentation within databases.
• Assist in developing and implementing quality assurance initiatives.
• Manage data entry and documentation, with proficiency in Excel and Word.
• Participate in collaborative service planning.

KNOWLEDGE, SKILLS, AND ABILITIES

• Significant understanding of mental health and substance abuse issues.
• Ability to assess high-risk situations, conduct risk assessments, safety planning, and make referrals.
• Strong knowledge of community resources.
• Experience in creating and managing clinical records.
• Excellent communication and team-building skills.
• Ability to work independently and as part of a team.
• Maintain community relationships.

Must have BSW and SASW Registration.