Insurance Specialist - Internal

London Drugs INTERNAL; Maple Ridge; On-site; CAD 45,000 - 65,000; Full time

Job summary

London Drugs is hiring an Insurance Specialist to provide service on all general insurance products. You will explain products, assess customer needs, provide quotes, and complete sales transactions while maintaining professionalism in a fast-paced environment.

The role requires excellent communication skills, a mature work style, and a valid Level I-III general insurance license. Training will be provided and shifts include flexible scheduling throughout the week.

Qualifications

• Excellent communication and customer-service abilities.
• Ability to work in a fast-paced environment while providing quality service.
• Licenses: Level I-III general insurance license.
• Solid understanding of home, auto and general insurance products.
• Attention to accuracy on all documentation.
• Discretion with confidential information and sensitive situations.

Responsibilities

• Provide service to London Drugs Insurance customers on all general insurance products.
• Explain products and services, determine customer needs, provide quotes, and complete sales transactions.
• Work in a professional, courteous, and helpful manner in a fast-paced environment.
• Adhere to Insurance Counsel rules and applicable Insurance Act standards.

Skills

Excellent communication skills

Positive and mature work style

Willingness to accept responsibility

Ability to work with urgency

Attention to accuracy

Good judgment

Confidential handling and discretion

Education

Insurance license (Level I-III)

Job description

As a valued London Drugs family member, the opportunities for career growth are unlimited!

Here is a great chance for you to grow your skills and experience. We are currently hiring for:

Insurance Specialist

The Insurance Specialist is responsible for providing service to London Drugs Insurance customers on all general insurance products. This individual will explain the products and services to customers, determine their needs, provide quotes, and complete sales transactions.

As this is a customer service position which requires a great deal of customer contact, applicants must be able to work effectively in a fast paced environment while at the same time providing quality service in a professional, courteous, and helpful manner.

All insurance department employees are responsible for ensuring they follow all rules and regulations set out by the applicable Insurance Counsel, as well as contracted insurance companies, and must adhere to the ethical conduct standards of the Insurance Act of Canada.

The successful candidate will have the following:

• Excellent communication skills.
• A positive and mature work style.
• Willingness to accept responsibility.
• A level I, II or III general insurance license
• Solid understanding of home, auto, and general insurance products
• Ability to work with a sense of urgency.
• Attention to accuracy on all documentation.
• Able to use good judgment and reasonable care when dealing with customers, confidential information and sensitive situations.
• Experience is not necessarily required. Training will be provided.

Employees must be available to work a flexible schedule, Monday through Sunday, day and even shifts.

London Drugs is an equal opportunity employer. The above statements are intended to describe the general nature and level of work applicable to this position and are not intended to be an exhaustive list of all responsibilities , duties and skills required.