Insurance Claims & Risk Advisor - Corporate Services

Graham Construction; Calgary; Hybrid; CAD 75,000 - 95,000; Full time

Job summary

Graham is seeking an Insurance Claims & Risk Advisor to support the Corporate Services Division. This role coordinates insurance and surety requirements, manages claims administration, and liaises with brokers and insurers to ensure timely information submission.

You will guide internal teams on insurance needs and claim resolution. Based in Canada with a hybrid work arrangement, you’ll contribute to risk reduction, renewal preparation, and cross-border coordination while supporting project

Qualifications

• Bachelor’s degree in business or related field required.
• CIP designation preferred or in progress.
• 3–5 years’ insurance, claims, risk management, brokerage or related experience.

Responsibilities

• Coordinate and administer insurance claims from notice of loss to closure with timely reporting and documentation.
• Serve as primary contact for project teams, brokers, insurers, adjusters, and legal counsel throughout the claims process.
• Review incidents for coverage, reporting obligations, and deductible impacts; escalate as needed.
• Gather and maintain claim documentation, contracts, records, and cost information for audits.
• Monitor claim activity, track milestones, reserves, recoveries, and costs; provide status updates to leadership.
• Support risk management through loss trends analysis and action planning for renewals.

Skills

Claims management

Risk assessment

Communication

Project coordination

Education

Bachelor’s degree in Business, Risk Management, Insurance

CIP designation in progress

Tools

Microsoft Office

Job description

Career Opportunities: Insurance Claims & Risk Advisor - Corporate Services (32469)

At Graham, one of North America’s largest general contractors, we don’t just build projects, we enable the systems and services that make construction possible. As part of our Corporate Services team, you’ll support impactful work across the region through expertise in HR Advisory, Communications, Supply Chain, Finance, and more.

Here, your work has purpose. Your growth is supported. And your impact is lasting.

Your Impact Starts Here

Graham is actively recruiting for an Insurance Claims & Risk Advisorsupporting the Corporate Services Division. Reporting to the Insurance Risk Manager the Insurance Claims & Risk Advisor plays a key role in supporting project teams by coordinating insurance and surety requirements, managing claims administration, liaising with brokers and insurers, and ensuring timely collection and submission of claim-related information. The Insurance Claims & Risk Advisor maintains an understanding of construction insurance products and claims processes and provides guidance to internal stakeholders regarding insurance requirements and claim resolution.

Your Role in Building What Matters – From Office to Site

Claims Management

• Coordinate and administer insurance claims of all types from first notice of loss through resolution and closure, ensuring timely reporting, documentation, follow-up, and compliance with policy requirements
• Serve as the primary point of contact for project teams, brokers, insurers, adjusters, legal counsel, and other key stakeholders throughout the claims process, coordinating communications, facilitating issue resolution, and escalating high-risk, or sensitive matters to the Director of Risk as required to support timely and effective claim outcomes
• Review incidents and potential claims to assess coverage considerations, reporting obligations, deductible impacts, escalation requirements, and next steps
• Gather, organize, and maintain claim documentation, including contracts, correspondence, project records, photographs, cost information, adjuster reports, and other supporting materials
• Monitor claim activity, track key milestones, maintain claim records, and report on reserves, recoveries, deductibles, settlements, claim costs, trends, and significant exposures
• Support claim resolution by reviewing coverage positions, settlement recommendations, and recovery opportunities, including subrogation, reimbursement, and cost recovery where appropriate
• Escalate complex, high-value, or potentially litigated claims while continuing to support coordination, documentation, and stakeholder communication
• Use claim outcomes, loss trends, and lessons learned to support corrective actions, annual insurance renewals, loss prevention, and improved risk management practices

Insurance Administration and Project Support

• Support day-to-day administration of Graham’s corporate insurance and surety programs, including coordination with brokers, insurers, sureties, internal teams, and external partners
• Collect, review, and organize underwriting information required for annual renewals, project-specific insurance placements, surety requests, and other insurance submissions
• Assist with the review of contract requirements, identifying gaps, risks, exceptions, or requirements that may require broker, legal, or management review
• Coordinate issuance, review, and tracking of certificates of insurance, bonds, letters of bondability, and other insurance or surety documentation
• Support project teams in obtaining insurance pricing, coverage confirmations, project-specific placements, policy documentation, and evidence of coverage in a timely manner
• Maintain accurate records, schedules, databases, correspondence, and supporting documentation in accordance with company standards and audit requirements
• Monitor insurance documentation requests and renewal-related activities to ensure deadlines are met and internal stakeholders receive timely, practical support
• Provide guidance to project and operational teams on insurance processes, documentation requirements, and escalation pathways for insurance or surety-related questions
• Build effective working relationships with operations teams, brokers, insurers, and external partners
• Support initiatives that promote risk awareness across the organization

The Right Tools for the Job

• Bachelor’s degree or diploma in Business, Risk Management, Insurance, or a related field
• CIP designation completed or in progress preferred
• 3-5 years of insurance, claims, risk management, brokerage, or related experience
• Prior experience managing insurance claims and coordinating with insurers and brokers is required
• Construction or project-based industry experience considered an asset
• Knowledge of insurance policy interpretation and claims handling best-practices
• Strong attention to detail, organizational, and communication skills
• Ability to effectively manage multiple files and deadlines simultaneously while maintaining quality and business need expectations
• Strong proficiency with Microsoft Office suite of products
• Hybrid work arrangement requiring 3–4 days per week in the office, with in-office training during the first three months
• Travel may be required to support operations across multiple geographic locations
• Primarily office-based work hours, with flexibility required to support cross-border stakeholders, operational needs, renewals, and claims

At Graham, we’re building more than structures, we’re building futures. Join a team that delivers excellence from the ground up and makes a lasting impact across Canada.

We’re proud to be an Equal Opportunity Employer and are committed to an inclusive, accessible workplace. Accommodations are available throughout the hiring process when requested. Please contact [e-mail] for accommodation requests.

Unsolicited resumes or candidate profiles will not be accepted and will become the property of Jardeg/Graham.

As Graham’s trusted recruitment partner, Jardeg supports the hiring of skilled professionals across Buildings, Industrial, Infrastructure, Water, Development, and Services projects nationwide.