Insurance Advisor, Commercial Auto

019987 Hub International Insurance Brokers; Surrey; On-site; CAD 55,000 - 65,000; Full time

Benefits offered by this job

Extended health benefits

Disability insurance

RRSP matching

Paid time off

Bonuses and commissions

Job summary

HUB International in Surrey, BC is seeking a dedicated insurance professional to support Account Executives in servicing Commercial Auto ICBC accounts. The role expands to managing fleet accounts and assisting producers in delivering excellent client service.

Candidates should have 3+ years Auto Insurance experience, Level 2 General Insurance license (or willing to obtain within six months), and strong communication skills.

Qualifications

• 3+ years Auto Insurance experience and ICBC knowledge
• Level 2 General Insurance License preferred or willing to obtain within six months
• Excellent written and verbal communication skills

Responsibilities

• Assist Account Managers with servicing Commercial Auto ICBC accounts
• Maintain fleet accounts and provide high-level service to clients
• Manage and service commercial auto accounts with producers
• Call clients for renewal information and update policy details
• Review coverage and advise on additional options
• Explain policy details to producers and clients
• Refresh client data and participate in high-volume workflows
• Support new business leads and account setup
• Occasional face-to-face deliveries may be required

Skills

Communication skills

Typing speed

Microsoft Word

Microsoft Excel

Microsoft Outlook

Education

General Insurance License Level 2

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

A path for every ambition. At HUB, we believe the best work happens when people are given real space to grow and then given the autonomy to exercise it. We power progress and protect ambition: for the clients who count on us, and equally for the people who make that possible every day. We’re creative thinkers and determined doers, guided by values that show up in how we work together: with empathy, adaptability, accountability and a genuine commitment to one another’s success. We foster bold ideas, celebrate curiosity and share what we know. Because when people grow, the work they do grows with them. Our purpose is deeply human: to help people navigate the world on their terms, at their speed, toward their future. We hold that same commitment to the people building careers here. Whether you’re starting out or leveling up, you’ll find the resources to evolve, the support to take on more and a team ready to back you at every stage. Your ambition has a home here.

Position Summary

The successful candidate is a self-starter, quick learner and an active team player. We are looking for an individual who is friendly, comfortable with taking instruction from different individuals and enjoys working on a variety of tasks. This is a full-time regular position in which the primary job responsibility is to work with Account Executives to assist with a high volume Commercial Auto Clients.

Responsibilities

During Initial Training Period

• Assisting Account Managers with all aspects of servicing Commercial Auto ICBC accounts
• Assist with maintenance of fleet accounts
• Providing a high-level of service to both internal and external clients

Once Ready to Service / Manage Accounts

• Provide highest level of service to Commercial Auto Insurance clients
• Manage and maintain fleet accounts
• Assist producer with all aspects of servicing commercial auto accounts
• Contact clients for renewal information
• Review and assist with composition of insurance coverage’s and extensions
• Assess coverage’s and limits, recommendation of optional coverage
• Provide policy and coverage information and interpretation to producers/clients upon request or inquiry
• Update client information as changes occur

Ongoing Team Responsibilities

• Participate in high volume workflow projects
• Contact clients for incoming new business leads
• Setting up new accounts
• Face-to-face deliveries / road running may be required

Maintain & grow technical knowledge, check Extranet daily for changes

Other duties and responsibilities as assigned

Skills, Characteristics & Qualifications

Level 2 General Insurance License preferred or willing to obtain within six months 3+ years Auto Insurance experience ICBC mandatory Experience with Garage, Fleet, Prorate preferred Excellent communication skills (written and verbal) EPIC, Policy Works, Certificate Exchange & Lincq experience is an asset Intermediate proficiency in Microsoft Word, Excel, and Outlook Typing speed of at least 55 wpm

The expected salary range for this position is $55,000 to $65,000 and will be impacted by factors such as the successful candidate’s skills, experience and working location, as well as the specific position’s business line, scope and level.

HUB International is proud to offer comprehensive benefit and total compensation packages which could include extended health benefits, disability insurance, RRSP matching, paid-time-off benefits, and eligible bonuses, and commissions for some positions.

What we offer you

We invest in your growth. HUB offers structured training, licensing support, and ongoing development opportunities designed to accelerate your career.

Benefits and programs vary based on employment status, role, location, and applicable eligibility requirements.

Competitive pay with comprehensive health benefits, retirement savings matching, and company-paid life and disability plans

Generous paid time off, paid parental leave and a wellbeing program designed to support real work/life balance

A collaborative, high-performing culture with meaningful engagement, community impact through HUB Gives and genuine room to grow your career

The HUB difference HUB International is one of North America’s largest insurance brokers, delivering risk management, insurance, employee benefits, retirement and wealth management solutions to businesses and individuals across the United States and Canada — through locally led teams backed by national expertise, giving you the agility of a local partner and the reach of a global organization.

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HUB International is one of North America’s largest insurance brokers, delivering risk management, insurance, employee benefits, retirement and wealth management solutions to businesses and individuals across the United States and Canada — through locally led teams backed by national expertise, giving you the agility of a local partner and the reach of a global organization.