Insurance Account Coordinator – Commercial SME (Hybrid)

NFP; Newmarket; Hybrid; CAD 50,000 - 55,000; Full time

Benefits offered by this job

Annual bonus

RRSP match 5%

Referral program

Health Care Spending Account

Education reimbursement

License fees reimbursement

Career growth opportunities

Global team experience

Job summary

NFP is seeking a Client Services professional in Ontario to support Client Managers in executing standard account management practices. The role requires strong communication, a collaborative approach, and the ability to work with underwriting partners to ensure service standards are met.

Ideal candidates will hold an active RIBO licence with 2–3 years of P&C experience, and be proficient in insurance software and Microsoft Office.

Qualifications

• Active RIBO licence is required.
• 2-3 years of P&C insurance experience.
• Knowledge of Applied/EPIC, PolicyWorks, and Microsoft Office.

Responsibilities

• Develop remarket carrier submissions including applications and reports.
• Manage the manual renewal process including billing and premium financing.
• Manage portfolio transfer applications per carrier requirements.
• Communicate with customers on underwriting requests.
• Create proposal documents and identify coverage gaps for clients.
• Establish and maintain relationships with leadership and stakeholders.
• Assist with special projects as required.
• This evolving role may expand with the same skill sets.

Skills

RIBO licence

P&C insurance experience

Excellent communication

Relationship building

Technical proficiency

Attention to detail

Flexible schedules

Tools

Applied/EPIC

PolicyWorks

Microsoft Office

Job description

NFP is seeking a Client Services professional in Ontario to support Client Managers in executing standard account management practices. The role requires strong communication, a collaborative approach, and the ability to work with underwriting partners to ensure service standards are met.

Ideal candidates will hold an active RIBO licence with 2–3 years of P&C experience, and be proficient in insurance software and Microsoft Office.