Instructor Skills Manager and IT Support Admin

Gestal; Mirabel; Presencial; CAD 70.000 - 110.000; Jornada completa

Descripción de la vacante

Gestal is seeking a Skills Manager to coordinate and optimize the instructors' training program at our Mirabel, Canada location. You will plan annual schedules for initial, recurrent, and standardization training, and ensure training records are up to date.

You will work with planning and resource teams to maximize efficiency, manage online registrations, and issue certificates. Strong English, teamwork, and computer skills are essential.

Formación

• Team-oriented with the ability to work in a collaborative environment.
• Adherence to ACTC values of solidarity, support and innovation.
• Adaptability, curiosity, agility and autonomy are essential.
• Computer literacy and proficiency with standard tools.
• Mastery of computer tools, especially G-Suite.
• Fluent English (negotiation level) and customer-focused mindset.

Responsabilidades

• Coordinate annual planning and scheduling of instructors for training.
• Optimize resource use (FSTD, instructors) with stakeholders.
• Track and manage training records and documents.
• Manage online registrations and certificate tracking for instructors.
• Issue training certificates via MyTeam when needed.
• Administer and track instructor skills in systems (e.g., MyControlTower).
• Ensure compliance with ATO manuals and regulatory requirements.
• Communicate with authorities as required.
• Generate and manage data extracts from MyTeam (sessions, conflicts, skills).
• Report to the local Head Flight Instructor.

Conocimientos

Teamwork

Adaptability

Curiosity

Agility

Autonomy

Customer orientation

Fluent English

Good computer skills

Herramientas

G-Suite

MyTeam

MyControlTower

OBDS tools

Dynamic Source

Descripción del empleo

In coordination with the local Head Flight Instructor, he/she ensures the compliance of instructor skills with regard to regulatory and financial constraints, and manages/optimizes the entire skills management process, including:

• Ensure effective annual planning and scheduling of instructors for their initial, recurrent, skills upgrade, and standardization training;
• Optimize the use of resources (FSTD, instructors, etc.) in liaison with various stakeholders (planning department, resource managers, Head Instructor, etc.);
• Ensure tracking, updating, completion, and availability of training evidence and mandatory documents, including the management of instructor records (paper and digital format);
• Manage online training registrations (e-learning) and certificate tracking for instructors;
• Issue training certificates via MyTeam if necessary;
• Administer the implementation and tracking of instructor skills (training evidence, tracking forms, skills updates in MyControlTower, etc.);
• Ensure compliance of instructor training according to ATO manuals;
• Ensure communication and notifications to authorities;
• Generate and manage weekly/monthly data extractions from MyTeam (sessions, conflicts, skills, etc.).

The Skills Manager reports functionally to the local Head Flight Instructor.

Other tasks as an IT support administrator:

• Ensure maintenance of Apple TVs and iPads for trainees and instructors;
• Administer OBDS tools, Dynamic Source, etc.

We are looking for candidates with the following skills and experience:

• Ability to work in a team is essential;
• Adherence to ACTC's values of solidarity, support, and innovation;
• Adaptability, curiosity, agility, and autonomy;
• Good computer skills;
• Mastery of computer tools, especially the G-Suite (essential);
• Fluent English (negotiation level);
• Customer orientation and commitment to maintaining customer satisfaction.