Instructional Designer

Jobgether; Canada; Remote; CAD 75,000 - 102,000; Full time

Benefits offered by this job

Stock options

Retirement plan match

Health and dental insurance

Wellness and mental health support

EAP (Employee Assistance Program)

Headspace subscription

Education subsidies

Job summary

Jobgether, on behalf of a partner, seeks an Instructional Designer in Canada to craft engaging digital learning content for a financial technology platform. You will design, develop, and maintain technical training materials for customers, partners, and the finance community in a fully remote Canada-based role.

The role emphasizes ADDIE, UDL, accessibility, and AI-driven learning approaches, with collaboration across designers, training specialists, and SMEs.

Qualifications

• At least 2 years of experience as an Instructional Designer with a portfolio or demonstrated track record.
• Strong understanding of instructional design methodologies, particularly ADDIE.
• Familiarity with UDL principles and accessibility standards for eLearning.
• Proficiency with video editing and content creation tools (Camtasia, Adobe Creative Suite, Articulate Rise, Microsoft Office).
• Excellent written and verbal communication skills to explain complex concepts clearly.
• Ability to work independently and collaboratively with cross-functional teams.
• Interest in AI-enabled approaches to improve learning experiences and efficiency.

Responsibilities

• Design, develop, and maintain engaging eLearning content focused on product features and workflows.
• Apply instructional design best practices to enhance engagement and retention.
• Use ADDIE to guide analysis, design, development, implementation, and evaluation of materials.
• Collaborate with designers, training specialists, and SMEs to identify learning needs and align content roadmaps.
• Ensure content accessibility and relevance for diverse audiences.
• Gather feedback and support ongoing improvements in training performance indicators.
• Upload courses, troubleshoot issues, and conduct user acceptance testing for courses and assessments.
• Stay informed about product updates and AI-enabled learning innovations.

Skills

Instructional design

ADDIE

UDL

Communication

Independent work

AI interest

Tools

Camtasia

Adobe Creative Suite

Articulate Rise

Microsoft Office

Job description

This position is listed on behalf of a partner company, which manages all applications and next steps. Our partner is looking for an Instructional Designer based in Canada.

This is an exciting opportunity for an Instructional Designer to create engaging digital learning experiences that help customers get the most out of a sophisticated financial technology platform. You will design, develop, and maintain technical product training content for customers, partners, and the broader finance community. Working closely with fellow designers, training specialists, and subject matter experts, you will transform complex product concepts into clear, accessible, and practical learning resources. Your work will support the customer learning journey, strengthen product knowledge, and contribute to measurable training outcomes. The role combines instructional design expertise, creativity, technology, and continuous improvement in a collaborative, globally connected environment. This is a full-time, fully remote opportunity based in Canada.

Accountabilities

• Design, develop, and maintain engaging, learner-centered eLearning content focused on product features, workflows, and practical business applications.

• Apply instructional design best practices to create learning experiences that encourage engagement, knowledge retention, and product mastery.

• Use the ADDIE framework to guide the analysis, design, development, implementation, and evaluation of training materials.

• Collaborate with other Instructional Designers, Training Specialists, stakeholders, and subject matter experts to identify learning needs and develop solutions aligned with customer training goals and content roadmaps.

• Incorporate relevant business and process context into technical training to make complex product concepts accessible to different audiences.

• Gather and implement feedback on eLearning assets in partnership with the Customer Training Manager and Learning Management System Administrator.

• Support the ongoing effectiveness of training content by monitoring feedback and contributing to improvements in customer training performance indicators.

• Maintain the usability and quality of the online learning platform by uploading courses, troubleshooting issues, and conducting user acceptance testing for courses and assessments.

• Stay informed about product updates, industry developments, and emerging technologies that influence how finance professionals use digital tools.

• Explore opportunities to incorporate AI-driven solutions into learning content and workflows to improve performance and efficiency.

• Take on additional learning design and training-related projects as required.

Requirements:

• At least 2 years of experience as an Instructional Designer, with a portfolio or demonstrated track record of developing engaging digital learning content.

• Strong understanding and practical application of instructional design methodologies, particularly ADDIE.

• Familiarity with Universal Design for Learning (UDL) principles and accessibility standards for eLearning content.

• Proficiency with instructional design and content creation tools, including:

  • Camtasia or similar video editing software.

  • Adobe creative and graphic design tools.

  • Articulate Rise.

  • Microsoft Office.

• Excellent written and verbal communication skills, with the ability to explain complex technical concepts clearly and effectively to audiences with varying levels of knowledge.

• Strong attention to detail and accuracy when creating, reviewing, and editing instructional materials.

• Ability to work independently while contributing effectively to collaborative projects and cross-functional teams.

• A proactive, self-motivated approach, with the ability to adapt quickly and learn new software applications.

• Interest in artificial intelligence and enthusiasm for exploring AI-enabled approaches to improve learning experiences and operational efficiency.

Benefits:

• Annual base salary: CAD $75,098–$101,603, depending on location, skills, experience, education, and role-related factors.

• Employee stock option program.

• Retirement savings and employer support or matching programs, subject to applicable plan terms.

• Health and dental insurance.

• Wellness initiatives, including virtual and in-person sessions.

• Employee Assistance Program (EAP).

• Free Headspace subscription to support mental well-being.

• Education subsidies and professional development opportunities.

• Generous time-off options, including vacation, wellness, personal, parental, and volunteering leave.

• Flexible working culture and a fully remote arrangement for this position.

• Opportunities to collaborate with colleagues across international teams.

• An innovation-focused environment that encourages responsible AI adoption and experimentation.

How Jobgether works:

We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.

We appreciate your interest and wish you the best!

Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.