Institutional Safety Officer (ISO)

Winnipeg Regional Health Authority; Winnipeg; On-site; CAD 42,000 - 54,000; Part time

Benefits offered by this job

None

Job summary

Winnipeg Regional Health Authority is seeking a Patrol Security Officer for the Patrol Security Services 3 unit. The role is in-person, 0.70 FTE, with 12-hour shifts and a 2080 annual base hours framework.

Candidates must have prior security-related experience and complete the required safety officer and cultural training. The position requires a current criminal record check and vulnerable sector clearance, along with the ability to work independently and communicate effectively with diverse

Qualifications

• Strong verbal and written communication skills with a focus on customer service.
• Ability to remain calm and professional in elevated situations.
• Knowledge of Use of Force and related laws and safety standards.
• Experience in security, law enforcement, or related fields preferred.
• Completion of required institution safety officer training.
• Grade 12 or equivalent education.

Responsibilities

• Provide patrol security services in a health-care setting.
• Maintain safety and security of patients, staff, and visitors.
• Respond to incidents and coordinate with emergency services as needed.
• Ensure compliance with organizational policies and legal requirements.

Skills

Verbal communication

Written communication

Customer service

Public relations

Use of Force knowledge

Cultural safety

Education

Healthcare Institutional Safety Officer training

Grade 12

Job description

Department / Unit: Patrol Security Services 3

Job Stream: Non-Clinical

Union: CUPE

Anticipated Start Date: 11/06/2026

FTE: 0.70

Work Arrangement: In Person

Daily Hours Worked: 12.00

Annual Base Hours: 2080

Shared Health leads the planning and coordinates the integration of patient-centered clinical and preventive health services across Manitoba. The organization also delivers some province-wide health services and supports centralized administrative and business functions for Manitoba health organizations.

Experience

• Prior security, law enforcement, military or related experience required.
• Minimum 1 year experience as a Security Patrol Officer, Qualified Persons or equivalent.

Education (Degree/Diploma/Certificate)

• Successfully complete the Healthcare Institutional Safety Officer training and demonstrate competency in order to be designated as per the Police Services Act, Institutional Safety Officer program. Must also be able to demonstrate ongoing competency and capacity in order to maintain that designation as per the program requirements.
• Completion of Grade 12 or equivalent.

SPECIAL TRAINING:

• Successfully complete Qualified Persons training and demonstrate competency in order to be designated as per the Mental Health Act. Must also be able to demonstrate ongoing competency and capacity in order to maintain that designation as per the program requirements.

Certification/Licensure/Registration

• Valid Class 5 driver’s license.

Qualifications and Skills

• Self-motivated including the ability to take due care and responsibility while working alone and unsupervised.
• Must possess and demonstrate excellent verbal and written communication skills with a focus on customer service and public relations.
• Ability to remain professional in elevated situations and make sound decisions under stressful conditions.
• Demonstrated understanding and competencies regarding Use of Force, Use of Force Continuum and all applicable legislation (i.e., Criminal Code of Canada, Trespass Act) as it relates to the ability to restrain uncooperative, hostile or violent persons.
• Working knowledge of issues facing hard to serve populations, including but not limited to: homelessness, vulnerable persons, addictions, crime prevention, and public safety.
• Competence in an Indigenous language and/or knowledge/lived experience in Indigenous customs, traditions, and values is an asset.
• Will be required to complete cultural safety training required by the employer.
• Knowledge of healthcare and community resources in order to support clients.
• Demonstrated ability to maintain professionalism and make sound decisions under pressure.
• Clear Criminal Record, Child Abuse Registry, Vulnerable Sector Checks – maintained regularly throughout the course of employment.

Physical Requirements

• Minimum physical requirements aligned with requirements established for safe response to resistance training requirements and national standards.

Qualifications will include minimum physical ability and testing process. These tests will be a pre-requisite part of the ISO training program. These requirements will align with national standards aligned with Manitoba Justice and employer requirements.

This position requires a current satisfactory Criminal Records Check (including Vulnerable Sector Search), Child Abuse Registry Check and Adult Abuse Registry Check as conditions of employment. The successful candidate will be responsible for any service charges incurred. A security check is considered current if it was obtained no more than six (6) months prior to the start of employment.

Please note that an employee is not permitted to hold two or more positions in Shared Health that combine to equal more than 1.0 FTE.

Shared Health values and supports employment equity and workplace diversity and encourages all qualified individuals to apply. We thank all applicants but only those selected for an interview will be contacted.

We welcome applications from people with disabilities. Accommodationsare available upon request during the assessment and selection process.

Manitoba healthcare employers, in partnership with the Indigenous community, are committed to increasing the representation of Indigenous People within all levels of our workforce. Indigenous applicants are encouraged to apply and to voluntarily self-identify as being of Indigenous descent in their cover letter/application.