Installation Manager CAN

Leaf Home; Regina; On-site; CAD 70,000 - 90,000; Full time

Job summary

A leading home services company is seeking an Installation Manager in Canada to oversee the installation department's daily operations. The ideal candidate will possess strong leadership skills and a proven track record in home construction and remodeling management. This role offers industry-best compensation and benefits, providing an exciting opportunity to lead a team in enhancing customer satisfaction and operational efficiency.

Benefits

Industry-best compensation packages

Fully paid health, dental, and vision insurance

401k with company match

Paid time off including paid parental leave

Individualized career development programs

Childcare assistance

Qualifications

• 3+ years of successful experience in home construction, remodeling, and/or installation management.
• Proven ability to work in a fast-paced environment with multiple priorities.
• Detail-oriented with excellent verbal and written communication skills.

Responsibilities

• Schedule jobs with homeowners and subcontractors to maximize efficiency.
• Train and develop installation subcontractors in the office and field.
• Recruit subcontractors as needed.

Skills

Communication

Problem Solving

Team Leadership

Time Management

Education

High School Diploma or equivalent

Tools

Microsoft Office Suite

Job description

Meet Leaf Home. We turn complex home improvement projects and endless to-dos into achievements. With more than 50% of homeowners worried about the cost and effort of home maintenance, we deliver remarkable, end-to-end experiences. And get the job done right, at every step. Bringing innovative products, the best people, and the highest standards to every project.

Trusted by more than 1 million homeowners across the US and Canada, we are America’s largest direct-to-consumer full-service provider of branded home services and products. Our products, including the patented LeafFilter gutter protection system, have earned numerous awards and recognition from Good Housekeeping, Qualified Remodeler, Angi, Consumer Reports, This Old House, and other consumer review platforms.

We are powered by extraordinary people. Our innovative products and reliable services are delivered with convenience, excellence, and quality through 250+ regional sales and installation offices and comprehensive field support offices in New York and Hudson, Ohio. We’re proud to say we’ve been consistently named one of the fastest-growing private companies by Inc. 5000 and recognized as a top employer nationally. The benefits of working at Leaf Home are wide-ranging and include :

Industry-best compensation packages | Fully paid health, dental, andvision insurance | 401k with company match | Paid time off including paid parental leave | Individualized career development programs| Childcare assistance| Employee assistance programs, including legal, financial planning, and counseling | Employee discount marketplace | Employee Resource Groups such as VetConnect, DEI Committee, Women’s Committee.

Position Summary : The Installation Manager – Canada is responsible for the day-to-day operations of the Installation Department.

Essential Duties and Responsibilities :

Schedule jobs with homeowners and subcontractors to maximize efficiency

Ensure jobs are installed daily to improve location attainment and effectiveness

Train, coach and develop installation subcontractors both in the office and in the field

Improve subcontractor retention rates through impactful training and engagement

Responsible for driving proficiency and efficiency amongst installation subcontractors

Works with the Field Trainer on individual performance, abilities, and capacities of the installers

Partner with leadership on identifying systemic training gaps and propose solutions to address gap

Recruit subcontractors as needed

Must hold a valid driver's license.

Performs other duties as assigned by supervisor.

Experience and Minimum Qualifications :

High School Diploma or equivalent.

3+ years of successful experience in home construction, remodeling, and / or installation management

Track record of successfully recruiting, training, coaching, onboarding subcontractors

Must have proven ability to work in a fast-paced, dynamic environment with multiple priorities

Ability to teach others through hands-on and documentation-based learning methods

Ability to juggle various work activities and shift their attention from one task to another to meet the demands of different stakeholders without “dropping the ball”.

Ability to thrive in a fast-paced, high-energy, team-oriented environment and have a “roll up your sleeves” and “today not tomorrow” mentality.

Apply active listening skills through the ability to comprehend information presented and respond thoughtfully.

Detail-oriented and can focus on the task at hand, no matter how minute, by finding the most efficient and effective pathway to completion.

Excellent verbal and written communication skills are required for communicating with internal and external parties in a manner that is both articulate and professional.

Ability to logically connect ideas, scrutinize and evaluate arguments, find inconsistencies and errors in work, solve complex problems, and engage in reflection.

Ability to provide timely and empathetic help through in-person, phone, email, and social media avenues that keeps the co-worker or customer’s needs at the forefront of every interaction.

Ability to communicate effectively, to recognize, understand, and manage one’s own emotions as well as others, and foster positive working relationships across all levels of the organization.

Holding oneself responsible and being self-driven in accomplishing business goals, adhering to policies and being responsible for one’s own actions, performance, and decisions.

Familiarity and comfort using ladders of various heights.

Proficiency using Microsoft Office Suite (Outlook, Word, Excel, PowerPoint, Project, and / or Access).

Must be legally authorized to work in country of employment without sponsorship for employment visa status (e.g., H1B status).

Preferred Knowledge, Skills, Abilities or Certifications :

Experience in residential remodeling, plumbing, electrical, bathroom,and kitcheninstallation.

Travel Requirements :

Less than 10% domestic travel required.

Overtime / Additional Hours Requirements :

Additional Hours May Be Required (Exempt Positions).

Physical Requirements

Indoor work in a climate-controlled environment.

Sedentary work. Exerting up to 10 pounds of force occasionally and / or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time.

Diversity and Inclusion Statement

Leaf Home Solutions is committed to creating a diverse environment and is proud to be an equal opportunity employer. We strive to create an environment that embraces differences and fosters inclusion.

Equal Opportunity Statement

Leaf Home Solutions will recruit, hire, train, and promote persons in all job titles without regard to race, color, ancestry, national origin, gender identity or expression, sexual orientation, marital status, religion, age, results of genetic testing, veteran status, or physical / mental disability (except where the disability prevents the individual from being able to perform the essential functions of the job and cannot be reasonably accommodated in full compliance with the law).