Installation Manager

Aplin

Winnipeg

On-site

CAD 70,000 - 90,000

Full time

14 days+
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Benefits offered by this job

Full benefits package
RRSP match plan

Job summary

A leading recruitment agency in Winnipeg is seeking an Installation Manager to oversee installation projects in the commercial construction industry. This role requires strong customer service skills and at least 5 years of management experience. The ideal candidate will collaborate with various teams to ensure project success and enforce safety policies. Full-time position with a daytime schedule and full benefits package offered.

Qualifications

  • Minimum 5 years of supervisory or management experience required.
  • Experience in managing offsite crew preferred.
  • At least 5 years in the commercial construction industry.

Responsibilities

  • Manage and oversee installation and service projects.
  • Ensure quality, timelines, and objectives are met.
  • Provide exceptional customer service via email, phone, and in person.

Skills

Microsoft Office Suite proficiency
Strong interpersonal skills
Customer service commitment

Education

Post-secondary education

Job description

Overview

Reporting to the Branch Manager, the Installation Manager oversees a team of field service staff and coordinates a comprehensive installation program within the commercial construction industry. This role leverages both internal teams and external contractor resources to deliver installation, maintenance, and service projects, ensuring efficiency through the use of technology.


Full benefits package being offered plus an RRSP match plan. Monday to Friday daytime position; 7:30-4:30pm.


Key Responsibilities


  • Manage and oversee installation and service projects, ensuring quality, timelines, and objectives are met within established budgets and profit goals.

  • Collaborate with sales staff and project coordinators to ensure smooth installation of products sold on projects.

  • Provide exceptional customer service via email, phone, and in person, ensuring all inquiries are addressed promptly and professionally.

  • Resolve customer concerns effectively, offering solutions or alternatives as needed.

  • Create work orders and schedule installation crews to meet construction project deadlines.

  • Interpret and analyze electrical blueprints to guide installation work.

  • Conduct performance evaluations at probation completion and annually thereafter.

  • Report progress against goals and highlight any personnel concerns to the Branch Manager.

  • Enforce safety policies both on and off-site.

  • Coordinate with installers, consultants, contractors, and end-users to ensure project success.

  • Build and maintain strong relationships with sub-trades, contractors, and site supervisors.

  • Order and coordinate equipment and materials as required.


Education & Experience


  • Post-secondary education preferred but not required.

  • Minimum 5 years of supervisory or management experience required. Preference for someone with experience in managing offsite crew.

  • At least 5 years of experience in the commercial construction industry, with a strong background in health and safety.

  • Proficiency in Microsoft Office Suite (Word, Excel, Access, etc.).

  • Strong interpersonal skills and a proven commitment to delivering exceptional customer service.


David Aplin & Associates Inc., operating as Aplin, and its associated brands, CompuStaff and Impact Recruitment, is an award-winning employment agency connecting diverse, top-tier talent with exceptional organizations across North America. We welcome applicants from all backgrounds and charge no fees to apply or engage with our recruiters. Our clients partner with us to help expand and diversify their teams. Please note that all applicants must be legally entitled to work in Canada, including holding any necessary work permits.


Details


  • Seniority level: Not Applicable

  • Employment type: Full-time

  • Job function: Distribution

  • Industries: Transportation, Logistics and Storage

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